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Galleria BMW - Service Center

D'iberville, MS

4.9
193 Reviews

193 Reviews of Galleria BMW - Service Center

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June 05, 2024

The service department is great to work with. Great people to work with at the dealership. More

by Emile.Sartalamacchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

Emile, Thank you very much for sharing such kind words about our service department and team. We are so pleased to hear that you had such a wonderful experience. We really appreciate your business and trust, and we hope to continue to work with you in the future!

June 05, 2024

Fast, Service window was up at 7am sharp and they had me back rolling and washed up in about an hour. Excellent. More

by toddlvgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

Todd, Thank you very much for sharing such kind words and business. We are so pleased to hear that you received fast and overall excellent service. We are so grateful to have you as part of our Galleria BMW Family!

June 05, 2024

Tremendous service! They got me in and out quickly. Billy is awesome! Always service with a smile. More

by rwsingley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

We are so pleased to hear that you received tremendous service! Thank you so much for your kind words about Billy and our dealership. We are so pleased to hear that you had such a great experience, and we really hope to work with you again in the future!

June 05, 2024

It’s very clean and salesman are friendly. Car was shining when I picked it up More

by Jjbarhanom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

We are so pleased to hear this!! Thank you very much for sharing such kind words about our dealership and team. We really appreciate your business and trust.

May 29, 2024

Clean. Friendly. Professional. Service was performed on time and reviewed with me in detail. Staff is very knowledgeable. More

by stevegregory17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Galleria BMW responded

Thank you for your comments! We are grateful for your relationship and support.

May 29, 2024

Love everything about this facility very professional and the care from the beginning to the end never in my life have I been treated like a value customer when they speak of top tier this facility is top ti More

by kimchavis39455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Galleria BMW responded

You are part of our Galleria BMW Family. Thank you so very much for the beautiful review. Your comments not only made us smile that gave us further confirmation that we love what we do and it shows! Please know that we truly appreciate you and we be here when you need us.

May 28, 2024

There is not enough space to fully express how wonderful Katie is! Not only did she help me schedule my oil change, she happened to catch me as I was leaving and took even more time with me to help get my a More

by S. Celentano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Zazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Galleria BMW responded

Thank you so very much for your great review. Katie is amazing and we are so glad she could assist you. Please know that you are part of the Galleria BMW Family and we will always be here when you need us.

May 27, 2024

Professional service in a very comfortable atmosphere. Billy Hebert is excellent with customers. A pleasant experience overall More

by Jgathof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Galleria BMW responded

Thanks for taking the time to leave us your review and for your kind words about Billy. Please know that we are here if you need anything and welcome to the Galleria BMW Family.

May 29, 2024 -

Galleria BMW responded

Glad Billy could help out. Thanks for taking the time to let us know how we did and know that we will be here when you need us. Thanks again.

May 26, 2024

Friendly staff and your car is clean when ready. Can not depend on a loaner like it was when I bought my 2nd BMW X3. This is a problem because I am a hour and a half away. Also I paid for additi More

by williamsabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Galleria BMW responded

Thank you for taking the time to leave us your review and your comments. We do appreciate your kind words. Where we strive to provide all our clients who require loaner vehicles for their use, sometimes we are not able to accommodate. And, though it may be difficult to plan ahead for service, doing so may ensure a loaner vehicle is available for you. Galleria BMW will continue to offer pickup and delivery for our clients, especially those that are further away. Our service team is currently working on ways we can better improve the loaner vehicle process and your feedback is greatly appreciated. Please know that we do value you as a client and will be here when you need us. Thanks again for your review.

May 26, 2024

Excellent service every time I visit them. Always a pleasant environment to be in. Looking forward to my next visit More

by Nyckia Watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Galleria BMW responded

This makes us so very happy to hear. We truly appreciate your business and your trust. Stop back in any time and welcome to the Galleria BMW Family!

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