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Galleria BMW - Service Center

D'iberville, MS

4.9
193 Reviews

193 Reviews of Galleria BMW - Service Center

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June 09, 2024

An excellent dealership with excellent and knowledgeable sales people, and a good selection of cars on the lot More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya West
Jun 09, 2024 -

Galleria BMW responded

Pam, Thank you so much for your kind words. We really appreciate your kind words and could not be happier to hear that you had an excellent and knowledgeable experience with our team and dealership. If there is anything else that we can assist you with, please do not hesitate to reach out!!

June 08, 2024

. Friendly staff. Always a blessing to go there and receive efficient great customer service. Always will shop Galleria for my luxury car needs. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Galleria BMW responded

Thank you so much, Mo! We could not be happier to hear that you always have the best experience with our dealership and team shopping for all of your luxury car needs. We really appreciate your business and trust, and we look forward to continuing to work with you in the future!!

June 07, 2024

The dealership provided good social skills and were very patient with me as it related to issues with my vehicle. More

by Cammie Reese
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

Cammie, we are so pleased to hear this! Thank you so much for your business, kind words, and trust! If there is anything else we can assist you with, please do not hesitate to reach out to us!

June 07, 2024

They are always so professional and thorough in the service and repairs. It’s great doing business with them. More

by mdobbs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

Thank you for your business, kind words, and recommendation! We could not be happier to hear that you always have a professional and overall great experience with out dealership. If there is anything else we can assist you with, please do not hesitate to reach out to us!

June 07, 2024

I had an overall wonderful experience! From sales to service the team at Galleria surpasses them all! More

by achighizola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

Wow! Thank you so much!! We truly could not be more pleased to hear that you had such a wonderful experience with us. Thank you for your business and trust!

June 07, 2024

Dissatisfied with the amount of time for an oil change that we had scheduled. 2 hours and 15 minutes More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

Keith, We apologize for your wait time for your oil change. We really appreciate your feedback and business's and hope to provide you with a perfect experience in the future!

June 06, 2024

Always professional and punctual. No issues after appointment. Keep us updated on status of vehicle during service. More

by toddparham69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

Todd, Thank you very much for sharing. We are so pleased to hear that you always have a professional and punctual experience with our team and dealership. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We are so grateful for you.

June 06, 2024

Amazing service and everything on time. I really enjoy being at the BMW Galleria Biloxi. More

by Abhijeet Tiwari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery
Jun 07, 2024 -

Galleria BMW responded

Abhijeet Tiwari, Thank you very much for sharing! We are so happy to hear that you enjoy being at our dealership and always receive timely and overall amazing service. If there is anything else we can assist you with in the future, please do not hesitate to reach out! We really appreciate you.

June 06, 2024

The service I received this visit was amazing. From the service technician video updates to the texts during car servicing, and car wash. More

by Staceyms73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

Stacey, We are so pleased to hear that you received amazing service from our team and dealership. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We are so grateful for you.

June 06, 2024

I am very satisfied with my service and they always accommodate you and greet you professionally. I have several vehicles and this dealership is the best. More

by mfirstclassacademy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Galleria BMW responded

We are so pleased to hear that you are very satisfied with service and felt very accommodated and appreciated! Thank you so much for sharing such kind words and for trusting us with your business!!

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