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Galleria BMW - Service Center

D'iberville, MS

4.9
193 Reviews
Call Service Center (228) 232-0333

193 Reviews of Galleria BMW - Service Center

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June 18, 2024

Billy in service always does a great job with our cars. Full report of what to expect and quick service. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Galleria BMW responded

Beth, We are so pleased to hear that you received such great service from Billy and our team. Thank you so much for your kind words and business. We are so grateful to have you as part of our Galleria BMW Family!

June 18, 2024

Fantastic! Fully trust them. Our service manager, Billy Herbert, is clearly one of the best! Truly appreciate all they do. And, really love it that they send a More

by gfparkerhospitality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Galleria BMW responded

We are so grateful to have provided you with a fantastic experience and gained your trust, gfparkerhospitality! We really appreciate your kind words and business. If there is anything else that we can assist you with in the future, please do not hesitate to reach out to us. We really appreciate you!

June 18, 2024

Billy in service is awesome to work with! He was very helpful and knowledgeable of the items I asked him. More

by hallchad35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Galleria BMW responded

Thank you so much for sharing such kind words about Billy and our dealership. We are so pleased to hear that you had such an awesome experience!! We really appreciate your business and trust, and we hope to continue to work with you in the future.

June 18, 2024

I was very please until my car started leaking oil for no apparent reason. Then I was told my oil pan is leaking I don’t know how that happened! But one of the workers told me what happened and how it happen More

by Samegirl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Galleria BMW responded

Samegirl2, We are so pleased to hear that we were able to keep you informed and assist you with your issue. Thank you so much for trusting us with your vehicle! We really appreciate you.

June 18, 2024

Ease of appointment access, very professional and pleasant representatives and great work A nice waiting area with refreshments More

by Joseph vershish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Galleria BMW responded

Joseph, Thank you so much for sharing your experience with us! We really appreciate your business and trust, and we could not be more pleased to have you as part of our Galleria BMW Family!

June 18, 2024

Galleria BMW has always provided exceptional service. They are very courteous and professional. They take care of their customers. More

by Pops7114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Galleria BMW responded

Pops7114, We are so grateful to hear that you have always received exceptional service from our dealership. Thank you so much for your kind words. We really appreciate your business and trust, and we hope to continue to work with you in the future!!

June 18, 2024

Wonderful service, timely response to inquiries and efficient courteous staff. I’m very pleased with the overall experience I’ve had with them. More

by Drl36109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Galleria BMW responded

Thank you so much for your kind words! We are so pleased to hear that you received wonderful service and timely responses to your inquiries. We really appreciate your business and trust, and we hope to continue to work with you in the future!!

June 18, 2024

The folks at Galleria BMW always go the extra mile to make you feel special! More

by Lisa Skeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Galleria BMW responded

Lisa, Thank you so much for sharing such kind words about our dealership and team. We really appreciate your business and trust, and we hope to continue to work with you in the future!!

June 12, 2024

This is my favorite BMW dealership. All staff are friendly and professional, and the service team is top notch. More

by Ms. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Galleria BMW responded

Ms. Williams, thank you so much for your kind words about our staff and service team. We could not be more honored to hear that we are your favorite BMW dealership. We hope to continue to work with you in the future, and we really appreciate your business!!

June 10, 2024

Excellent customer service! ! Always willing to take care of any issues. Will always come back. More

by kyrabulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Galleria BMW responded

Kyra, Thank you so much for sharing. We are so pleased to hear that you received excellent customer service and had all of your issues taken care of. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust!

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