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Galleria BMW - Service Center

D'iberville, MS

4.9
193 Reviews

193 Reviews of Galleria BMW - Service Center

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June 21, 2024

Excellent customer service from before you purchase through getting your serviced. They ensure that you are satisfied! More

by Mal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Galleria BMW responded

Mal, Thank you so much for your kind words and business. We are so pleased to hear that you received excellent customer service and had an overall great experience! We are so grateful to have you as part of our Galleria BMW Family!

June 21, 2024

I dealt pretty much solely with Chris back in the repair shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from More

by Mary Fellows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHELLE LADNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Zazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Bordelon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Galleria BMW responded

Mary, Thank you so much for taking the time to share your experience with us. We could not be happier to hear that you always have a phenomenal time working with Chris and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate you!!

June 21, 2024

Exceptional, personalized service. Service techs are honest, reliable, and trustworthy. Very much appreciate the concierge service. It saves me the trouble of having to drive back and More

by mindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Galleria BMW responded

Thank you so much for your kind words, Mindi! We really appreciate your business, and we could not be happier to hear that you always have an honest, reliable and overall great experience with our service team. If there is anything else that we can assist you with, please do not hesitate to reach out to us! We really appreciate you.

June 20, 2024

This is my third time to go in for maintenance and everytime they have went above and beyond to make the experience enjoyable. Great staff More

by Jonathanhevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Galleria BMW responded

Jonathan, Thank you so much for your repeated business and kind words. We are so pleased to hear that you always have an enjoyable experience with us, and we hope to continue to provide you with a great time in the future!

June 20, 2024

First time visit to Galleria BMW was a wonderful experience. Billy and the team were helpful and informative getting my car service needs addressed in a timely manner. The facility is clean and in More

by chrisandcoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Galleria BMW responded

Thank you so much for sharing this, chrisandcoop! We truly could not be happier to hear that you had such a wonderful experience with our dealership, with the help of Billy of course! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust. Welcome to the Galleria BMW Family!

June 20, 2024

Very pleasant visit overall and did not wait for long at all for oil change. More

by Barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Galleria BMW responded

Thank you for sharing this, Barton! We are so pleased to hear that you had a very pleasant overall experience and did not have a long wait. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

June 20, 2024

Andrew is a greater service provider and gives excellent customer service. Not only to me but I have seen his interactions with other customers as well. More

by sardin14@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick
Jun 21, 2024 -

Galleria BMW responded

Thank you so much for your kind words about Andrew and our dealership! We are so pleased to hear that you received excellent customer service and had an overall great experience. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

June 18, 2024

Great, timely service. Service advisor was phenomenal. I will be back to have Galleria BMW service my vehicle. More

by Kristinhp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Galleria BMW responded

Kristin, Thank you so much for your kind words. We are so pleased to hear that you had a phenomenal experience with our service advisor! We really appreciate your business and trust, and we hope to continue to work with you in the future!!

June 18, 2024

Top notch service department. They take excellent care of my car and are attentive to any thing I ask of them. More

by marcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Galleria BMW responded

Marcel, we are so pleased to hear that you found our service department to be top notch! We really appreciate your business and trust, and we hope to continue to work with you in the future!! Thank you!

June 18, 2024

Always great service, always professional, always accommodating. Always get the best results. Always surpasses my expectations More

by debbihmcollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Galleria BMW responded

We are so pleased to hear that you always receive great service and have an accommodating and professional experience with us, Debbihmcollins! We are so grateful to have you as part of our Galleria BMW Family! Thank you for your business and trust.

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