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Galleria BMW - Service Center

D'iberville, MS

4.9
193 Reviews

193 Reviews of Galleria BMW - Service Center

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July 19, 2024

Everyone is always so nice and friendly. They have great snacks and it's always clean. More

by Kitroc02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

So glad you like the snacks! We know exactly what you mean. Thank you so much for taking the time to let us know how we did and remember we always be here, and will have the snacks!

July 19, 2024

1st Rate. Excellent transparency and service. They knew exactly why we were there, and gave us updated photos of our car the entire time. More

by MPH8483
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MICHELLE LADNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

We appreciate your time and we’re always here to help. Whatever it takes to make our clients happy that’s what we’re gonna do. We know your time is valuable and we appreciate that. Please know that if you ever need anything all you have to do is ask. Thank you for taking the time to let us know how we did.

July 18, 2024

Friendly Knowledgeable Clean Helpful Excellent Customer Service Comfortable waiting room and clean restrooms!! Good coffee and snacks!! More

by cgdehaan53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

Who doesn’t love coffee and snacks. Thanks for letting us know and we’re so happy that we made your visit a comfortable and pleasant one. Stop in anytime. Coffee and snacks are on us.

July 18, 2024

Billy & his service team are the best! They are competent, quick & efficient. They provide superior customer service & I can always rely on them to help me. Thank you! More

by Bach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Galleria BMW responded

Getting you back on the road quickly and safely is our #1 priority. Billy and the team take pride in what they do and we are happy it shows in your great review. Remember that we will always be here if you ever need us. Thanks again.

July 18, 2024

Mr Roger and Andrew have amazing I look forward to continue getting. All of my current Bmw and future purchases for myself and my 5 daughters. Sometimes we you get good services your willing to dr More

by juljord4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Roger
Jul 18, 2024 -

Galleria BMW responded

You are so very welcome. Wow, 5 daughters! You definitely sound like the proud parent. Thank you for putting yours and your family's trust in Galleria BMW. We will always be here for you and your crew so don't hesitate to reach out if you need anything. Great having you as part of our family!!!

Jul 18, 2024 -

juljord4 responded

Thank you so much this review was truly given in honesty. I value people service people. Sincerely Julian Jordan

July 18, 2024

Andrew in the service dept is awesome. Very polite, professional and he knows his job inside and out. A true asset to galleria BMW . More

by MARYANNH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Galleria BMW responded

Thanks! Andrew is great and we are happy he could be there for you. Thank you for putting your trust in us! Have a great day!!!

July 18, 2024

Awesome service staff, always helpful always trying to get the best service at the quickest point of time possible. More

by Ecb2402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Galleria BMW responded

Awesome is one of our favorite words and we LOVE to hear it!!! Thanks for the great review and the trust you put in our team. Let us know if you ever need anything.

July 02, 2024

Excellent customer service , always , fair in their assessment for my car….even though it’s more than 10 years old More

by Reallydudde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Galleria BMW responded

Love the screen name! No really, we love that you had a great experience and that you trusted our team to get you bank on the road safely. Let us know if there is anything you need and thank you for the great review.

July 01, 2024

Galleria is such a nice dealership and Billy in the service dept is top notch! More

by SharmonWichman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Galleria BMW responded

So glad Billy and the service team could help. We appreciate your business and your trust.

June 30, 2024

Everyone was nice, fast service, always someone there to help. Best service department I have ever had. Andrew was very nice and professional. Thanks More

by FluffyTank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Galleria BMW responded

Thank you so very much for the great 5 star review. It makes us overjoyed to know that you were happy with our service department. Also, thanks for the kind words about Andrew. He is a great member of our team. Please know that we will always be here to get you back on the road quickly and safely.