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Galleria BMW - Service Center

D'iberville, MS

4.9
200 Reviews
Call Service Center (228) 232-0333

200 Reviews of Galleria BMW - Service Center

Sort by
October 06, 2024

Love this service dept. They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! More

by sonyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Galleria BMW responded

Sonyak, thank you so much for your recommendation and kind words. We are so pleased to hear that we were able to take care of everything you needed. We hope to continue to work with you in the future, and we really appreciate your business and trust!

September 19, 2024

Service department has been wonderful. Have never had an issue with any repairs. Service advisors are always willing to go above and beyond. More

by saabfreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Galleria BMW responded

Saabfreak, we could not be happier to hear that you have never had an issue with our service department, and find that they always will go above and beyond for you. This is exactly what we strive for!! If there's anything else that we can assist you with in the future, please do not hesitate to reach out. We really appreciate you!

September 12, 2024

Great place to do business and to Keep your vehicle running well long after it’s purchase More

by PWV1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Zazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Galleria BMW responded

Thank you very much for sharing! We are so pleased to hear that you always have a great experience with our service department! If there is anything else that we can assist you with, please do not hesitate to reach out to us!

September 12, 2024

Galleria BMW was attended to our needs and repaired the problem that we had with our car in a timely fashion. Very professional And attentive. Thank you. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Galleria BMW responded

Scott, Thank you so much for sharing! We are so pleased to hear that we were able to attend to your needs and repair the problem in a timely and professional fashion! Thank you very much for trusting us with your business! We really appreciate you!

August 10, 2024

The service department is friendly, professional, and completed the service to my car in a timely manner. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Galleria BMW responded

JJ, We are so pleased to hear that you had a friendly, professional, and timely experience with our service department. Thank you so much for trusting us with your vehicle. We hope to work with you again in the future!

August 04, 2024

friendly knowledgeable trustworthy reliable and it helps knowing people that work in service will always be there for you More

by samdestin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Galleria BMW responded

Thanks so very much for the great review and for your kind words. We will always be here when you need us.

July 23, 2024

Always a delightful experience. Clean, fast and friendly! Will return with no reservations. Great job More

by wcstentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Galleria BMW responded

Thank you so much for your business and thank you for the great We love to hear when our clients enjoy their experience at Galleria BMW. Thank you for sharing.

July 22, 2024

Great service department! They were fast and reliable.Additional courtesy wash and evaluation of my car upcoming service needed was a plus. More

by lwaynetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

Getting you back on the road quickly and safely is our top priority. So glad we could help and thank you so much for the great review.

July 21, 2024

Billy and Andrew the service advisors are incredible. They are super good at communicating and helping me understand the repairs nessacry for my x3. Great customer service skills. Highly recommend More

by blawler875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

Thanks for the recommendation and thanks for your business. We’re sure you’re loving that X3. It makes us happy to know that we could provide clear communication throughout the process. If there’s ever anything you need, please don’t hesitate to reach out.

July 21, 2024

Great Service —diagnose, repair, video work, comfortable & clean waiting area, BMW genius support, Above & Beyond!! More

by patricia.moseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lite 5 stars!!
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Jul 22, 2024 -

Galleria BMW responded

Above and beyond is exactly the way we want to do business. Our customers deserve the best every time. Thank you so much for the great review.

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