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Galleria BMW - Service Center

D'iberville, MS

4.9
193 Reviews
Call Service Center (228) 232-0333

193 Reviews of Galleria BMW - Service Center

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July 22, 2024

Great service department! They were fast and reliable.Additional courtesy wash and evaluation of my car upcoming service needed was a plus. More

by lwaynetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Galleria BMW responded

Getting you back on the road quickly and safely is our top priority. So glad we could help and thank you so much for the great review.

July 21, 2024

Great Service —diagnose, repair, video work, comfortable & clean waiting area, BMW genius support, Above & Beyond!! More

by patricia.moseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lite 5 stars!!
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Jul 22, 2024 -

Galleria BMW responded

Above and beyond is exactly the way we want to do business. Our customers deserve the best every time. Thank you so much for the great review.

July 21, 2024

Billy and Andrew the service advisors are incredible. They are super good at communicating and helping me understand the repairs nessacry for my x3. Great customer service skills. Highly recommend More

by blawler875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

Thanks for the recommendation and thanks for your business. We’re sure you’re loving that X3. It makes us happy to know that we could provide clear communication throughout the process. If there’s ever anything you need, please don’t hesitate to reach out.

July 20, 2024

Billy was and is very easy to work with …. I appreciate him and his ability to help take care of servicing my car… Working full time this means a lot to me ! More

by Not applicable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

It makes happy to know that Billy could help. We appreciate your time and promise to never do anything to waste it. So glad you put your trust in us and please know that will always be here whenever you may need us.

July 20, 2024

Service team is top notch! Always helpful and efficient with any need we have ever had. More

by Regins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

Thank you so much for the great five star review and your kind words. We’re very happy that you had a great experience here at Galleria BMW and if there’s ever anything you need, don’t hesitate to reach out.

July 20, 2024

Good vehicle service experience with courteous staff, easy scheduling and drop off, and nice wait areas. Sales department is also helpful and showroom is clean and inviting. More

by X3Brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

Thanks for the great five star review. We are so happy that you were pleased with the service you received here at Galleria BMW. Our number one goal is to make sure our customers are completely satisfied so we’re happy that we can be here for you.

July 20, 2024

As always, great work done to our X3. Also, their communication is top notch which is greatly appreciated. More

by Loey.RMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Galleria BMW responded

Thanks for letting us service that times three. We definitely want you in tiptop shape when you’re on the road thanks for your business. Your trust and your great review.

July 20, 2024

Friendly, Fast, exceptionally clean dealership. Was on vacation and vehicle needed oil change, made appointment and taken right in. Thanks again More

by Hesempsto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

So glad we can get you back on the road. Hope it didn’t interrupt your vacation too much. Please now that will always be here when you need us.

July 20, 2024

Fast and easy service. Great customer service and friendly employees. Easy to deal with. All together very happy with the service More

by darien.smith93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

We’re so happy to hear that. Thanks for taking the time to let us know how the team did. Everyone here at Galleria BMW loves what we do and we love our clients. So it shows. Thanks again.

July 20, 2024

Fast easy service. Easy dealership to work with. I like the large inventory of vehicles on hand. More

by raakross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

Thank you so much. We strive to offer a great selection of vehicles for our clients to choose from. We’re happy. that you had a great experience here. Please know that if there’s ever anything you need in the future, you know where to find us.

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