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Galleria BMW - Service Center

D'iberville, MS

4.9
196 Reviews
Call Service Center (228) 232-0333

196 Reviews of Galleria BMW - Service Center

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August 10, 2024

The service department is friendly, professional, and completed the service to my car in a timely manner. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Galleria BMW responded

JJ, We are so pleased to hear that you had a friendly, professional, and timely experience with our service department. Thank you so much for trusting us with your vehicle. We hope to work with you again in the future!

August 04, 2024

friendly knowledgeable trustworthy reliable and it helps knowing people that work in service will always be there for you More

by samdestin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Galleria BMW responded

Thanks so very much for the great review and for your kind words. We will always be here when you need us.

July 23, 2024

Always a delightful experience. Clean, fast and friendly! Will return with no reservations. Great job More

by wcstentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Galleria BMW responded

Thank you so much for your business and thank you for the great We love to hear when our clients enjoy their experience at Galleria BMW. Thank you for sharing.

July 22, 2024

Great service department! They were fast and reliable.Additional courtesy wash and evaluation of my car upcoming service needed was a plus. More

by lwaynetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

Getting you back on the road quickly and safely is our top priority. So glad we could help and thank you so much for the great review.

July 21, 2024

Great Service —diagnose, repair, video work, comfortable & clean waiting area, BMW genius support, Above & Beyond!! More

by patricia.moseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lite 5 stars!!
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Jul 22, 2024 -

Galleria BMW responded

Above and beyond is exactly the way we want to do business. Our customers deserve the best every time. Thank you so much for the great review.

July 21, 2024

Billy and Andrew the service advisors are incredible. They are super good at communicating and helping me understand the repairs nessacry for my x3. Great customer service skills. Highly recommend More

by blawler875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

Thanks for the recommendation and thanks for your business. We’re sure you’re loving that X3. It makes us happy to know that we could provide clear communication throughout the process. If there’s ever anything you need, please don’t hesitate to reach out.

July 20, 2024

Service team is top notch! Always helpful and efficient with any need we have ever had. More

by Regins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

Thank you so much for the great five star review and your kind words. We’re very happy that you had a great experience here at Galleria BMW and if there’s ever anything you need, don’t hesitate to reach out.

July 20, 2024

Fast and easy service. Great customer service and friendly employees. Easy to deal with. All together very happy with the service More

by darien.smith93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

We’re so happy to hear that. Thanks for taking the time to let us know how the team did. Everyone here at Galleria BMW loves what we do and we love our clients. So it shows. Thanks again.

July 20, 2024

Friendly, Fast, exceptionally clean dealership. Was on vacation and vehicle needed oil change, made appointment and taken right in. Thanks again More

by Hesempsto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

So glad we can get you back on the road. Hope it didn’t interrupt your vacation too much. Please now that will always be here when you need us.

July 20, 2024

Good vehicle service experience with courteous staff, easy scheduling and drop off, and nice wait areas. Sales department is also helpful and showroom is clean and inviting. More

by X3Brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Galleria BMW responded

Thanks for the great five star review. We are so happy that you were pleased with the service you received here at Galleria BMW. Our number one goal is to make sure our customers are completely satisfied so we’re happy that we can be here for you.

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