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Galleria BMW - Service Center

D'iberville, MS

4.9
192 Reviews

192 Reviews of Galleria BMW - Service Center

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May 11, 2023

The generous donation of school supplies is greatly appreciated! It will definitely make an impact for the wonderful students I teach! More

by bellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHELLE LADNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

We love the dealership! It is always clean, welcoming, and easy to deal in all situations! More

by sl3977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Excellent friendly service! Would absolutely recommend Grant if you are shopping for a new car. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Atwood
July 28, 2022

Excellent dealership. Bought my X5 from them. I had to get it serviced. I spend a lot of time on the road traveling so really do not have a lot of time. I called service More

by Harley446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHELLE LADNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Herbert
February 11, 2022

Once again five stars for Brandon in your service department. My BMW had a nail in a tire. I called Brandon and he arranged for the BMW to be picked up, tire replaced and delivered back to me. Profes More

by mjwilkinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
February 03, 2022

I would like to say thank you to Brandon in your service department. Great service makes a difference, and he was Outstanding. I will recommend your service department it is a five star rating. More

by mjwilkinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
January 23, 2022

Amber Fisher is outstanding. Professional, timely and courtesy. She was very helpful, and I highly recommend her, she is a five-star team member. More

by mjwilkinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Fisher
March 15, 2021

First time customer and could not be more impressed, exceptional service. Dealership was super clean and welcoming , great knowledgeable staff there to help from start to finish. More

by TRIPLE H RANCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Hamilton, Roger Hudson
August 04, 2020

Horrible service Really horrible experience with the repairs. I took my BMW to Galleria three times to fix the same problem. I had my car at the repair for a few week More

by cml325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim
April 06, 2020

Excellent service department I have been to Galleria BMW for routine maintenance and vehicle service and am always impressed with the level of customer service. The staff make yo More

by rphfrank@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim (service advisor), also another young woman who took the car in (was very friendly but I did not get her name)
Apr 06, 2020 -

Galleria BMW responded

Thank you for the 5-star review! We are grateful for your business here at Galleria BMW, and it means a lot to know that you enjoy working with our team. We look forward to your next visit!

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