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Galleria BMW - Service Center

D'iberville, MS

4.9
193 Reviews

193 Reviews of Galleria BMW - Service Center

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August 01, 2023

Initially stumbled upon Galleria last year while looking for an M car, which was not easy to find. But so glad I did. My work is busy but Dawn Mattina in sales worked it out to get me my first M car. Servic More

by Kanwar_Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Galleria BMW responded

Kanwar, we cannot tell you how much we appreciate your kind words. We really do try to take care of our customers cars the way that we would want someone to take care of ours, and we are so happy to hear that we have gained your trust! Thank you very much for sharing, as well as your business! We hope to continue to grow our relationship with you in the future. Thank you!!

July 30, 2023

He is awesome! !! Always trying to take care of us to the best of his ability! More

by mjhammett
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Galleria BMW responded

Thank you very much!! We are so happy to hear that you are always taken care of at our dealership.

July 26, 2023

We always feel safe in Andrew’s hands, no matter the reason for the visit. The peace of mind he provides is unmatched at ANY dealership we’ve ever visited for service - including other BMW dealerships. More

by Kpwest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Galleria BMW responded

The Wests, Thank you so much for sharing! We could not agree more; Andrew really is the best of the best and always provides the best and most comfortable experience. We really appreciate your business and trust.

July 21, 2023

Beautiful facility Friendly people Quality service I will use them for all my services even though it’s an effort to travel there More

by Danaguillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Galleria BMW responded

We appreciate you making the trip to see us, and hope to continue to grow our relationship with you! Thank you so much for sharing.

July 20, 2023

Great customer service! Andrew Saenz thoroughly explained the car repairs needed & was patient with my questions. He was very friendly & courteous. I will definitely buy my More

by tgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Galleria BMW responded

Thank you very much for your kind words about Andrew and our dealership. We are very happy to hear that he was able to thoroughly explain your cars repairs it was very patient in answering your questions. We would expect nothing less from him!! We look forward to working with you again in the future!

July 20, 2023

It's always a joy to work with Billy Herbert. .. professional, kind, courteous. He goes above and beyond to take care of his customers. I've been a loyal "follower" of Billy since his days in t More

by Philip LeBlanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Galleria BMW responded

Philip, thank you very much for your kind words. We could not agree with you more, Billy really is an excellent ambassador of the BMW brand, and we are so lucky to have him on our team. We hope to work with you again in the future, and are very thankful to have you as part of the Galleria BMW family!

July 18, 2023

Always friendly. The best service I have ever received from a dealership. Excellent repair service. Each encounter gets better and I never have to worry about the qu More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Galleria BMW responded

Mimi, thank you so much for sharing! We could not be happier to hear that you received the best service you have ever received from any dealership. Thank you for your business and trust!

July 12, 2023

Billy always exceeds expectations when I come in for service. Setting it up, keeping me informed along the way and helping me understand all that was completed, He is the best. Stellar customer service More

by Sdmiles2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Galleria BMW responded

Thank you for your kind words and business! We could not be happier to hear that Billy always exceeds your expectations, and that you always receive stellar service from him! We really appreciate you, Sdmiles2000.

May 29, 2023

We have bought multiple vehicles from Galleria BMW and it has been a great experience every time! Especially with Ms. Sonya West helping us! More

by Justin Nguyen
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

We have bought multiple cars from Galleria BMW and it has been a great experience every time! More

by Justin Nguyen
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.