196 Reviews of Galleria BMW - Service Center
The most phenomenal customer service and superior quality service work. This team of experts set the bar of excellence tremendously high! service work. This team of experts set the bar of excellence tremendously high! More
Excellent experience as always. They go above and beyond for us each everytime we visit the dealership. They go above and beyond for us each everytime we visit the dealership. More
EXCELLENT service! Very professional, very kind, always helpful and timely. Very informative regarding your vehicle and respond quickly if you have any questions. Very professional, very kind, always helpful and timely. Very informative regarding your vehicle and respond quickly if you have any questions. More
Clean and efficient. Friendly customer service. These are all the words that I need to use. Friendly customer service. These are all the words that I need to use. More
Galleria has proven to be the finest dealership I have ever used. The entire atmosphere is second to none when it comes to placing the customer first. With the ever changing world, it is pleasant to see t ever used. The entire atmosphere is second to none when it comes to placing the customer first. With the ever changing world, it is pleasant to see the personnel with smiling faces and excellent attitudes. Specifically, I would like to “SHOUT OUT” for Mr. Billy Herbert in the service department. I am 74 years old and I LOVE my BMW and Mr Billy “GETS IT”. Thanks for caring. More
Billy Herbert is my service rep. He coordinated my visit. He knows me. I don’t even have to introduce myself. Billy arranged a loaner vehicle without me requesting it. He noti He coordinated my visit. He knows me. I don’t even have to introduce myself. Billy arranged a loaner vehicle without me requesting it. He notified me of findings with a video. He confirmed the parts I wanted. He let me know when the car was ready. Communication was excellent. All together, the service was exceptional. More
Excellent service from the moment that I walked through the front door. Lots of space for the guest to wait while your car is being serviced. Snack and coffee bar are also a big plus!! the front door. Lots of space for the guest to wait while your car is being serviced. Snack and coffee bar are also a big plus!! More
Alway professional and courteous. I appreciate the videos during the maintenance process. I am always accommodated when I don't have an appointment. I appreciate the videos during the maintenance process. I am always accommodated when I don't have an appointment. More
I get the best service always when I’m here. Thanks so much for all the help! Thanks so much for all the help! More
The BMW service department is Friendly, communicates all updates, has easy scheduling and good thorough service. updates, has easy scheduling and good thorough service. More