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193 Reviews of Galleria BMW - Service Center
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March 28, 2024
Clean and efficient. Friendly customer service. These are all the words that I need to use. Friendly customer service. These are all the words that I need to use. More
by w.allen.baker
March 23, 2024
Galleria has proven to be the finest dealership I have ever used. The entire atmosphere is second to none when it comes to placing the customer first. With the ever changing world, it is pleasant to see t ever used. The entire atmosphere is second to none when it comes to placing the customer first. With the ever changing world, it is pleasant to see the personnel with smiling faces and excellent attitudes. Specifically, I would like to “SHOUT OUT” for Mr. Billy Herbert in the service department. I am 74 years old and I LOVE my BMW and Mr Billy “GETS IT”. Thanks for caring. More
by dennis.burns
Employees Worked With
March 21, 2024
Excellent service from the moment that I walked through the front door. Lots of space for the guest to wait while your car is being serviced. Snack and coffee bar are also a big plus!! the front door. Lots of space for the guest to wait while your car is being serviced. Snack and coffee bar are also a big plus!! More
by Shelbie1129
Employees Worked With
March 21, 2024
I get the best service always when I’m here. Thanks so much for all the help! Thanks so much for all the help! More
by Kaelyn Wilson
March 21, 2024
Alway professional and courteous. I appreciate the videos during the maintenance process. I am always accommodated when I don't have an appointment. I appreciate the videos during the maintenance process. I am always accommodated when I don't have an appointment. More
by rdjohnson
Employees Worked With
March 21, 2024
Billy Herbert is my service rep. He coordinated my visit. He knows me. I don’t even have to introduce myself. Billy arranged a loaner vehicle without me requesting it. He noti He coordinated my visit. He knows me. I don’t even have to introduce myself. Billy arranged a loaner vehicle without me requesting it. He notified me of findings with a video. He confirmed the parts I wanted. He let me know when the car was ready. Communication was excellent. All together, the service was exceptional. More
by Walt Perez
Employees Worked With
March 20, 2024
The BMW service department is Friendly, communicates all updates, has easy scheduling and good thorough service. updates, has easy scheduling and good thorough service. More
by margaret.menendez
Employees Worked With
February 28, 2024
Shout out to Amy in Sales and Billy In Service top notch Customer Care and Service- Purchased my X3 back in November and the sales experience with Amy was smooth, pleasant and quick. Actually enjoyed the pu Customer Care and Service- Purchased my X3 back in November and the sales experience with Amy was smooth, pleasant and quick. Actually enjoyed the purchase experience. Had a sensor come unplugged and drove in the shop yesterday. Billy was great to take care of the issue- I was in and out in less than 30 minutes- Love my BMW - The team here is AWESOME! Thanks Guys You all Rock! More
by towanawright
February 08, 2024
I am big on customer service And I appreciate how this dealership provides great customer service dealership provides great customer service More
by jerryjohn782000
Employees Worked With
February 08, 2024
Always friendly, helpful and supportive. They are extremely considerate of my time knowing I live approximately 75 miles from the dealership. They are extremely considerate of my time knowing I live approximately 75 miles from the dealership. More
by sandy
Employees Worked With
