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Galleria BMW - Service Center

D'iberville, MS

4.9
192 Reviews
Call Service Center (228) 232-0333

192 Reviews of Galleria BMW - Service Center

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April 05, 2024

Comfortable, friendly and professional. Never have to wait too long. Always answer all my questions. More

by ovjo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Cooper
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Apr 09, 2024 -

Galleria BMW responded

We really appreciate your kind words, ovjo01. Thank you very much for sharing and for trusting us with your business!! If there is anything we can assist you with in the future, please do not hesitate to reach out to us.

April 03, 2024

Excellent experience as always. They go above and beyond for us each everytime we visit the dealership. More

by Kccuevas05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Zazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Galleria BMW responded

Kccuevas05, Thank you very much for your kind words and 5 star rating. We are so happy to hear that you always receive excellent service from our team. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We really appreciate you.

April 03, 2024

Billy is the best! He always take great care of me and my vehicle each and visit!! More

by Trisha Ganey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Galleria BMW responded

Thanks, Trisha! We are so happy to hear that you always have a great experience with Billy and our dealership. If there is anything else that we can assist you with in the future, please do not hesitate to reach out. We really appreciate your business and trust, and we are so grateful to have you as part of our Galleria BMW Family!

April 03, 2024

The most phenomenal customer service and superior quality service work. This team of experts set the bar of excellence tremendously high! More

by Jmgoddard10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Galleria BMW responded

Wow! Thank you so much, Jmgoddard10! We are so pleased to hear that we were able to provide you with the most phenomenal customer service experience and superior quality service work. We always want to provide our customers with the best experience, and could not be happier to hear that we accomplished just this. We really appreciate your business and trust, and we are so grateful to have you as part of our Galleria BMW Family!

April 03, 2024

EXCELLENT service! Very professional, very kind, always helpful and timely. Very informative regarding your vehicle and respond quickly if you have any questions. More

by Jennifer Colmer
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek
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Apr 03, 2024 -

Jennifer Colmer responded

Thank you guys for everything!

May 22, 2024 -

Galleria BMW responded

Jennifer, Thank you so much for your kind words and business. We really appreciate your business and trust. If there is anything we can assist you with in the future, please do not hesitate to reach out!! Welcome to the Galleria BMW Family!

April 03, 2024

I was so happy with the service and was treated like I was their number one customer! The guy at service was walking out the door and stopped to make sure I was taken care of. The girl at the front was so More

by Manda1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t get her name but the girl at the reception desk was super sweet and helpful!
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Apr 09, 2024 -

Galleria BMW responded

Manda112, We are SO happy to hear that you had such a great experience with us! We always want our customers to feel important and appreciated, and we are so pleased to hear that we were able to make you feel just that. If there is anything else that we can assist you with in the future, please do not hesitate to reach out. We really appreciate your business and trust, and we are so grateful to have you as part of our Galleria BMW Family!

April 03, 2024

The staff is always courteous, professional, and the service is always performed in a timely manner. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Galleria BMW responded

Thank you, JJ! We are so pleased to hear that you always have a courteous, professional, and timely experience with our dealership and staff. We always want to provide our customers with the best possible experience, and we are very happy to have been able to do just that. Thank you for your business and trust; we really appreciate you!

April 03, 2024

Good service and good customer communication and services manager Chris did great as always thank s More

by manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Galleria BMW responded

Thank YOU, Manny! We are so pleased to hear that we provided you with good service and customer communication, with the help fo Chris of course. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We are always here to help in any way that we can. Thank you so much for choosing to be a part of our Galleria BMW Family!

Apr 09, 2024 -

manny responded

all good

April 03, 2024

Great facility, and good communication with staff in service department. Facility is very clean and fresh More

by Corrie_Power
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Galleria BMW responded

Corrie, Thank you so much for your kind words about our facility and staff. We are so pleased to be able to provide you with services that make you confident in your choice of dealership. We are honored that you have chosen to trust us with your business, and will continue to do everything in our power to ensure that you have the best possible experience with us. Thank you!!

March 28, 2024

Clean and efficient. Friendly customer service. These are all the words that I need to use. More

by w.allen.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Galleria BMW responded

Thank you so much for sharing such kind words about our dealership and staff. We really appreciate you, and are so happy to hear that you had such a great experience with us!!

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