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Galleria BMW - Service Center

D'iberville, MS

4.9
193 Reviews
Call Service Center (228) 232-0333

193 Reviews of Galleria BMW - Service Center

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April 18, 2024

I’m very satisfied with the service I received. . The only thing is I found some type of broken piece on my floor board of my vehicle I did contact someone and sent pictures I’m waiting for a respon More

by shondamatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Galleria BMW responded

Thank you so much for sharing your experience and kind words about our dealership! We really appreciate your business and trust, and want to ensure that you receive all of the assistance that you need. We apologize for this issue, and we would really appreciate it if you reached out to Michelle Ladner, our General Sales Manager, so that she may help you further with your situation. Thank you so much!! Michelle Ladner michelle.ladner@galleriabmw.com

April 18, 2024

The service at Galleria is top notch. They go above and beyond to help in any way they can. More

by swroten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis- driver
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Apr 18, 2024 -

Galleria BMW responded

Thank you so much, Swroten! We really appreciate your kind word and trust in our dealership!

April 17, 2024

Every one was very courteous and pleasant. They made our experience great. The job was done promptly and efficiently. More

by LDuffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Galleria BMW responded

Thank you very much for your kind words about our team and dealership, LDuffy! We are so pleased to hear that you had such a courteous and pleasant experience with our team and could not be happier to have been able to make your experience great! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

April 16, 2024

I’ve come accustomed to expect excellence from Galleria at BMW, and as usual, they delivered. Thank you for always making my service experience pleasant!!! Special shout out to Chris on this visit! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Galleria BMW responded

We could not be happier to hear that we always deliver the best experience, G!! Thank you so much for your continued business and for trusting us with your vehicle. We really appreciate you! If there is anything else that we can assist you with, please do not hesitate to reach out.

April 16, 2024

The service dept. was nice, courtesy and on time. I didn’t have to wait long for my oil change and the video of my car was helpful. More

by Martinperniciaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Galleria BMW responded

Thank you very much for trusting us with your vehicle, Martin! We are so happy to hear that you had such a great experience with our service department and team. We really appreciate your business and trust, and we hope to continue to work with you again in the future.

April 16, 2024

Overall great experience, I will continue to go to Galleria BMW for all my future BMW needs!👍 More

by Dalton Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Grote & Blaize Brierton
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Apr 17, 2024 -

Galleria BMW responded

Thank you very much, Dalton! We truly could not be happier to hear that you had such a great experience with us. We look forward to continuing to work with you in the future. Thank you for your business and trust; We really appreciate you!!

April 10, 2024

Quick, smart and no over kill on unneeded service. Always happy for the service there More

by gregmyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Galleria BMW responded

We are so happy to hear this, Greg! Thank you so much for sharing such kind words about our dealership. We really appreciate your business, and hope to continue working with you in the future.

April 06, 2024

Staff are friendly, professional, competent, and efficient. Those characteristics inspire confidence. It makes ownership enjoyable. More

by Jjfinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Galleria BMW responded

Thank you very much for sharing. We really appreciate your kind words, and could not be more pleased to hear that you found our staff friendly, professional, competent, and efficient. We always strive to provide our customers with the best possible experience, and we are so happy that we did just this! Thank you for your business and trust. If there is anything we can assist you with in the future, please do not hesitate to reach out!!

April 05, 2024

Had my first issue with my new BMW X3…flat tire, Good Friday 5pm AND heading out of town the next day! Billy in service WAS amazing. Set up to have my car towed to dealership, Andrew made sure I had a ne More

by michelemonk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Galleria BMW responded

Michelemonk1, we are so happy to hear that we were able to make this unfortunate situation that much better! Thank you so much for sharing such kind words about Billy, Andrew, and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. Welcome to our Galleria BMW family!

April 05, 2024

Was a last minute brake pad replacement while on vacation and the dealer was able to get me in promptly and completed the work timely. Everyone was friendly and helpful. More

by lddrcptn31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Galleria BMW responded

Thank you so much for sharing your experience. We are so happy to have been able to do some last minute service and get you back our on the road in a timely manner. We really appreciate your business and 5 star rating!!

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