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Galleria BMW - Service Center

D'iberville, MS

4.9
196 Reviews
Call Service Center (228) 232-0333

196 Reviews of Galleria BMW - Service Center

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April 26, 2024

Service was outstanding. Billy was a top notch service advisor. Loaner car was appreciated. Communication was great! More

by pastorchadmills
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Galleria BMW responded

Thank you so much, pastorchadmills! We could not be more pleased to hear that Billy and our dealership were able to provide you with outstanding service and an overall wonderful experience. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate you!

April 26, 2024

Everyone is very polite and professional. Billy is awesome and always remembers me and what I have going on. More

by dsallee73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Galleria BMW responded

We could not be happier to hear this! We really appreciate you, and could not be happier to hear that you think Billy is as awesome as we do! Thank you so much for your kind words and business!!

April 26, 2024

The staff is always welcoming and friendly to me. The service is quick and efficient. More

by rhondagaddis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Galleria BMW responded

Thank you very much, Rhonda! We really appreciate your business and kind words, and we hope to work with you again in the future!

April 26, 2024

Billy Herbert and the Service Staff are professional, experienced, care about me and very courteous. More

by Melmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Galleria BMW responded

Thank you so much for sharing such kind words about Billy and our service staff, Melmar! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust!

April 22, 2024

It was very clean. The people were friendly and knowledgeable. Car was done on time with no issues. More

by mdengler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Galleria BMW responded

Thank you for sharing such kind words about our dealership! If there is anything else we can assist you with, please do not hesitate to reach out! We really appreciate your business and trust.

April 20, 2024

It was an ok experience. I wasn’t blown away. I was quoted one price for tires and paid $300 more. The overall visit was over 2 plus hours waiting for truck wash. The rims we More

by Locddoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Galleria BMW responded

Thank you for sharing your experience as well as your feedback! We really appreciate it, as it is the only way that we can truly understand your experience. Thank you for your business and for trusting your vehicle with our dealership. We promise to shoot for 5 stars next time.

April 19, 2024

Service there is always superior. They do what they say they will and always in a timely manner More

by Jmot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Galleria BMW responded

Thank you so much! We really appreciate your business and kind words. If there is anything else that we can assist you with in the future, please do not hesitate to reach out! We are always here to help!!

April 19, 2024

Every time I visit I receive the same great care as my car does! I choose to drive over 20 miles, at least 30 mins each way instead of the foreign car service only one mile from home, because of the great More

by Sheryl Olaivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Galleria BMW responded

Sheryl, Thank you so much for sharing such kind words about our service and dealership as a whole! We really appreciate you making the trip to us, and value your business! If there is anything else that we can assist you with, please do not hesitate to reach out! We are so grateful to have you as part of our Galleria BMW Family!

April 18, 2024

The courteous, knowledgeable and timely service at Galleria BMW is first class and it makes this customer very happy. More

by theresasteinberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew is outstanding.
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Apr 22, 2024 -

Galleria BMW responded

Wow! Thank you so much! We really appreciate your kind words, and could not be happier to hear that you had a courteous, knowledgable, and timely service experience with us. We are so grateful to have you as part of our Galleria BMW Family!

April 18, 2024

I’m very satisfied with the service I received. . The only thing is I found some type of broken piece on my floor board of my vehicle I did contact someone and sent pictures I’m waiting for a respon More

by shondamatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Galleria BMW responded

Thank you so much for sharing your experience and kind words about our dealership! We really appreciate your business and trust, and want to ensure that you receive all of the assistance that you need. We apologize for this issue, and we would really appreciate it if you reached out to Michelle Ladner, our General Sales Manager, so that she may help you further with your situation. Thank you so much!! Michelle Ladner michelle.ladner@galleriabmw.com

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