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Galleria BMW - Service Center

D'iberville, MS

4.9
192 Reviews
Call Service Center (228) 232-0333

192 Reviews of Galleria BMW - Service Center

Sort by
May 10, 2024

The personal touch is extraordinary. Second BMW went from x3 to x5 with always great service More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Galleria BMW responded

Thank you very much for your repeated business, Enrique! We really appreciate your kind words, and we could not be more grateful to have you as part of our Galleria BMW Family!!

May 06, 2024

Love the atmosphere, quality of service and my salesperson! This is second car we have purchased from this dealership. More

by Lindabj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Galleria BMW responded

Linda, thank you so much for sharing! We really appreciate your repeated business, and hope to continue to earn your business in the future. We are so happy to have you as part of our Galleria BMW family!

May 06, 2024

Awesome Service. Billy was very friendly and professional. The place to Go if you want exceptional customer service. More

by Jlgreencb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Galleria BMW responded

Thank you so much! We are so happy to hear that you had a friendly and professional experience with Billy and received overall exceptional customer service. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We really appreciate you!

May 05, 2024

From the moment you arrive and exit your car someone is there to greet you and assist you. The staff as a team is always there to assist you. Even though they didn’t have a loaner vehicle for me to use , t More

by Kmjohnson03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Galleria BMW responded

Wow! Thank you so much for sharing such kind words about our dealership! We are so pleased to hear that you were overall completely satisfied with your experience, and always felt appreciated and seen at our dealership. If there's anything else that we can assist you with, we hope that you will not hesitate to reach out. We really appreciate your business and trust.

May 05, 2024

Help was what I needed it’s what I got. I’m no longer afraid to own a bmw. More

by Cox jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Galleria BMW responded

We are so happy to hear this, Cox!! Thank you so much for sharing and for trusting us with your business.

May 03, 2024

My vehicle was serviced and I was in and out in a reasonable time frame More

by carolynmpeters
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Galleria BMW responded

Thank you for taking the time to share your experience, Carolyn! We are so happy to have been able to provide you with timely and overall great service. We really appreciate your business and trust, and hope to continue to work with you in the future.

May 03, 2024

The team did a great job- Billy is the best! We came in on the fly and they got us in and out. Fantastic work!! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Galleria BMW responded

Scott, Thank you so much for sharing such kind words about Billy and our dealership. We really appreciate your business and trust, and hope to continue to work with you in the future!!

May 03, 2024

My car had some service issues and Had to be towed to Galleria BMW. After the service was completed, they had my car returned to my home. Top-notch service.! More

by hgendusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Galleria BMW responded

Thank you so much for sharing this! We are so pleased to hear that we were able to resolve the issues with your car and provide you with such great service. We really appreciate your recommendation, and look forward to continuing to work with you in the future. Welcome to the Galleria BMW Family!

May 02, 2024

Very professional. Excellent problem solving. Very knowledgeable about what my car needs. You feel very confident you’re getting the right work done More

by larrycoh55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Galleria BMW responded

Thank you, Larry! We really appreciate your kind words and business, and hope to continue to work with you in the future. Welcome to the Galleria BMW Family!!

May 02, 2024

Billy Herbert in Service is excellent at communicating and working to solve issues with my BMW X7. More

by blpalmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Galleria BMW responded

We are so happy to hear this! Thank you so much for trusting Billy and our dealership wit your vehicle. If there is anything else that we can assist you with in the future, please do not hesitate to reach out!!

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