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Galleria BMW - Service Center

D'iberville, MS

4.9
193 Reviews
Call Service Center (228) 232-0333

193 Reviews of Galleria BMW - Service Center

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November 21, 2024

I am impressed with the professionalism and quality of service provided during my appointment yesterday. ANDREW SAENZ advised me during my appointment and was professional, friendly and attentive, and t More

by MosesME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan (I think that’s what the video said)
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Nov 22, 2024 -

Galleria BMW responded

MosesME, We are so pleased to hear that you were satisfied and impressed with the professionalism and quality of service that you received from our dealership, with the help of Andrew of course! Thank you so much for taking the time to share your experience with us. We are so grateful to have you as part of our Galleria BMW family. If there's anything else that we can assist you with in the future, please do not hesitate to reach out to us. We are always here to help!

October 31, 2024

Chris was great as was Bailee. Treated us like a great customer, we were on vacation and needed service. They took us in and got us back on then road. More

by Bopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee Mounts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Galleria BMW responded

Bopper, We are so pleased to hear that you had such a great experience with Chris and Bailee!! Thank you so much for taking the tome to share your experience and sharing such kind words about our dealership. We really appreciate your business and trust.

October 08, 2024

It’s always a pleasure to visit Galleria BMW. The professionalism and attention to detail is top class. Andrew went out of his way to make sure everything was taken care of. The service here matc More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Galleria BMW responded

Thank you so much for sharing this, Todd! We are so pleased to hear that you always have a professional, attentive, and overall great experience with Andrew and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out to us! We really appreciate you.

October 06, 2024

Love this service dept. They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! More

by sonyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Galleria BMW responded

Sonyak, thank you so much for your recommendation and kind words. We are so pleased to hear that we were able to take care of everything you needed. We hope to continue to work with you in the future, and we really appreciate your business and trust!

September 19, 2024

Service department has been wonderful. Have never had an issue with any repairs. Service advisors are always willing to go above and beyond. More

by saabfreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Galleria BMW responded

Saabfreak, we could not be happier to hear that you have never had an issue with our service department, and find that they always will go above and beyond for you. This is exactly what we strive for!! If there's anything else that we can assist you with in the future, please do not hesitate to reach out. We really appreciate you!

September 12, 2024

Great place to do business and to Keep your vehicle running well long after it’s purchase More

by PWV1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Zazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Galleria BMW responded

Thank you very much for sharing! We are so pleased to hear that you always have a great experience with our service department! If there is anything else that we can assist you with, please do not hesitate to reach out to us!

September 12, 2024

Galleria BMW was attended to our needs and repaired the problem that we had with our car in a timely fashion. Very professional And attentive. Thank you. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Galleria BMW responded

Scott, Thank you so much for sharing! We are so pleased to hear that we were able to attend to your needs and repair the problem in a timely and professional fashion! Thank you very much for trusting us with your business! We really appreciate you!

August 10, 2024

The service department is friendly, professional, and completed the service to my car in a timely manner. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Galleria BMW responded

JJ, We are so pleased to hear that you had a friendly, professional, and timely experience with our service department. Thank you so much for trusting us with your vehicle. We hope to work with you again in the future!

August 04, 2024

friendly knowledgeable trustworthy reliable and it helps knowing people that work in service will always be there for you More

by samdestin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Galleria BMW responded

Thanks so very much for the great review and for your kind words. We will always be here when you need us.

July 23, 2024

Always a delightful experience. Clean, fast and friendly! Will return with no reservations. Great job More

by wcstentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Galleria BMW responded

Thank you so much for your business and thank you for the great We love to hear when our clients enjoy their experience at Galleria BMW. Thank you for sharing.

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