Gallatin Motor Co. - Service Center

Super nice! Very helpful! Thanks for the recent work! Thanks for servicing our older Subaru, and I enjoy our 2022 Outback we bought from you. Dylan Weber does a Very helpful! Thanks for the recent work! Thanks for servicing our older Subaru, and I enjoy our 2022 Outback we bought from you. Dylan Weber does a super job and is very helpful and understanding! More

The only people to have change my oil was this dealership. With a lador cost of 175 and hour you would exect them to not over tightened my oil plug. I went to chage the oil my self and nether me o dealership. With a lador cost of 175 and hour you would exect them to not over tightened my oil plug. I went to chage the oil my self and nether me or my roommate could get it to move. We knew this wasnt right as we just did his car with no problems. Call and ask what they could do about it was told there are some creative ways online to fix that. More

Gallatin Subaru is the place to go! They’re very knowledge in everything that they do and they make sure to explain everything to you and make sure you understand what is happening. Eve They’re very knowledge in everything that they do and they make sure to explain everything to you and make sure you understand what is happening. Everyone is great. Nicolas Buendia & Ben Mokwa were fantastic. It’s great to know that there’s always a helping hand when things go wrong unexpectedly. More

Michelle was amazing. So kind and personable, a rare find in customer service! She ensured I was taken care of from the second I pulled in. in customer service! She ensured I was taken care of from the second I pulled in. More

Mike explained to me what was wrong with my vehicle and what should be done work wise immediately versus making a follow up appointment and fixing in a timely matter later. He understood my budget worries what should be done work wise immediately versus making a follow up appointment and fixing in a timely matter later. He understood my budget worries and kept my long term vehicle maintenance in mind. I have worked with him before and he is always professional and kind. More

Shop is unprofessional and uncaring. First time dealing with gallatin Subaru on 9-5, and will never deal with that shop again. Had a recall situation on passenger airbag, and was told 2 h First time dealing with gallatin Subaru on 9-5, and will never deal with that shop again. Had a recall situation on passenger airbag, and was told 2 hours. At 2 hours no call. 3 no call, 4 no call. I called at 4 hours and was told for 15 minutes by a dummy named mike that he had no paperwork on my vehicle. After finally figuring out his error, He then told me the car would be another hour before finished. This shop is unprofessional and uncaring and I was made to feel unwanted and unimportant. My advice is to find another shop. MM3 Graves USN. More

Cost for 30k service Service is good, employees pleasant and helpful. BUT, charging over $600 for 30k service is outrageous. I have never been charged that much and probab Service is good, employees pleasant and helpful. BUT, charging over $600 for 30k service is outrageous. I have never been charged that much and probably won't buy there. More

Collage Kid I first want to say how nice everyone at the dealership was with helping me get my college age daughters Subaru back into driving condition. I called I first want to say how nice everyone at the dealership was with helping me get my college age daughters Subaru back into driving condition. I called needing some help and Phillip was there to walk me through there plan of attack to find out what was wrong. I received a call from the dealership shortly after my daughters car arrived and they told me what was wrong and gave me an estimate on the repair. When it was all said and done the repairs were made the car was inspected and the bill came in just under there estimate. The approval and work was all done over the phone. I was very happy to have worked with Phillip and all the other personal at the dealership. I would recommend Gallatin Motor to anyone who needed work done on a Subaru. Patrick Todd More

Our family hates the service department You will be treated like it's your fault that the engine needs replaced that the transmission needs replaced, the service dept has terrible people th You will be treated like it's your fault that the engine needs replaced that the transmission needs replaced, the service dept has terrible people that need to find a new line of work, 2013 outback w/ 60k miles has a new engine and transmission. We will never buy a subaru again!! More