
Gallatin Honda
Gallatin, TN
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Terrible Service! Had an appointment to replace the recalled Fuel Pump on my Honda Pilot 2019 for almost 2 weeks. Had the car there for the 8:00am appointment time on Friday 5/14/21. They ran out of recalled Fuel Pump on my Honda Pilot 2019 for almost 2 weeks. Had the car there for the 8:00am appointment time on Friday 5/14/21. They ran out of Fuel Pumps before they got to my car. Had to order more Fuel Pumps but not sure what day, Monday or Tuesday of next week they will be there. Then the car will have to go back in the service Dept. They had the car on the 14th all day but when I asked how long it takes to replace the Fuel Pump they said about 3 hours. They had told us it would take all day to replace it which was ok with us but to find out they didn’t even touch it is not all right because they ran out of Fuel Pumps. Very unorganized in the Service Dept! So very sad and unacceptable! Needless to say no Service was completed on the car. More
Gallatin Honda is an awesome dealership They totally transformed my Acura’s engine in one day. I highly recommend them because I’ll be back whenever I need any service. transformed my Acura’s engine in one day. I highly recommend them because I’ll be back whenever I need any service. More
Fast service, professional staff with great customer service skills. Waiting area is lovely. My CRV is well taken care of there. It’s always a positive experience when I go to your dealership. service skills. Waiting area is lovely. My CRV is well taken care of there. It’s always a positive experience when I go to your dealership. More
I thought the work took a long time, early morning till late afternoon. Basically the entire day. But I was happy with the people and quality of the service. late afternoon. Basically the entire day. But I was happy with the people and quality of the service. More
Great dealership and awesome vehicle. They were backed up at signature phase but they were all so nice I completely forgot about the wait time. at signature phase but they were all so nice I completely forgot about the wait time. More
People were professional and nice. Auto dealership was pristine. Worked with us on price. Cleaned car before we left. Would recommend them again and purchase from them again. Our sales person was Bra pristine. Worked with us on price. Cleaned car before we left. Would recommend them again and purchase from them again. Our sales person was Brandon and was very nice. More
They’re always very friendly. Get you in and out in a timely manner.I will always go there for service.Clark & Bubba are my favorite. timely manner.I will always go there for service.Clark & Bubba are my favorite. More
Great experience with Olivian Balaj at Gallatin Honda! With the help of Olivian, our car buying process was the best we’ve ever had when it comes to buying a car. The Facility was beautiful and super clea With the help of Olivian, our car buying process was the best we’ve ever had when it comes to buying a car. The Facility was beautiful and super clean. All the staff we encountered was very professional and showed above and beyond hospitality. Olivian has a great personality along with an impressive knowledge of automobiles but, is not a pushy salesmen. His honesty and respectable character meant a lot to us and we greatly appreciate his help. We would highly recommend Gallatin Honda and Olivian Balaj! More
Best car buying experience EVER. Very honest and transparent with the pricing and whole process was fast and easy. would highly recommend Them to anyone looking for a new Honda transparent with the pricing and whole process was fast and easy. would highly recommend Them to anyone looking for a new Honda More