
Gallatin Honda
Gallatin, TN
Filter Reviews by Keyword
By Type
Showing 347 reviews
Very courteous agent, very nice lounge, very efficient! Grace kept me updatef and informed the whole visit. My car was taken back soon after arrival! Grace kept me updatef and informed the whole visit. My car was taken back soon after arrival! More
They were so nice thank you Bubba for your Friendly service I will return for my maintance!! Your dealership is so convenient for me since I live in Gallatin service I will return for my maintance!! Your dealership is so convenient for me since I live in Gallatin More
Great customer service. Mr. Pearson very friendly and made me feel confident that everything would be handled in the proper way. Kept me informed about what was going on. made me feel confident that everything would be handled in the proper way. Kept me informed about what was going on. More
Gallatin Honda has a five star rating in my book. The facility is immaculate, every employee is friendly. My service tech, Grace is always informative as to what is needed, and gets me in and out quickly facility is immaculate, every employee is friendly. My service tech, Grace is always informative as to what is needed, and gets me in and out quickly. I highly recommend Gallatin Honda! More
Staff was very nice. Location is beautiful!Took care of Staff was very nice. Location is beautiful! Took care of two recalls, one we were unaware of, and changed the oil. Would definitely return for future Staff was very nice. Location is beautiful! Took care of two recalls, one we were unaware of, and changed the oil. Would definitely return for future service and recommend. More
Great experience, great dealership Wonderful car buying experience. The people here are so nice and so accommodating. They were very fair and very honest . My salesman , Richard Rocha w Wonderful car buying experience. The people here are so nice and so accommodating. They were very fair and very honest . My salesman , Richard Rocha was awesome and stayed in touch with me for weeks because he knew what kind of car I was looking for. I will definitely buy all of my cars here. I am so excited that this Honda dealership came to Gallatin! I come from a huge family of honda car owners. Honda is the only brand we buy and have been for over 45 years. More
Gracie of Gallatin Honda was excellent! She was professional and personable, and provided superior service and follow up. We look forward to working with her in the future. Thank you! KW professional and personable, and provided superior service and follow up. We look forward to working with her in the future. Thank you! KW More
I was well pleased with the service I received yesterday. I did not want to drive to Mt. Juliet to continue service with Music City since I livein in Gallatin and you are convenient, but I had several tempti I did not want to drive to Mt. Juliet to continue service with Music City since I livein in Gallatin and you are convenient, but I had several tempting coupin offers for an oil change discount, $5 off for booking by apptmt., & free car wash. Rodney originally quoted me a higher price for an oil change and I explained that I could get a much better deal driving to Mt. J so....and he mentioned your coupons and helped me find one on line so I stayed. I appreciated him taking the time to work with me! More
This was the best customer service I’ve ever experienced! I’m used to dealers not calling back, not being responsive in general, and just not being friendly. My experience with Gallatin Honda was totally dif I’m used to dealers not calling back, not being responsive in general, and just not being friendly. My experience with Gallatin Honda was totally different! I called to book my appointment for a recall and they got me in within a couple of days. I received several text and email reminders about my appt. Once I got to the dealership, Grace was so friendly and had me in and out in no time. I received texts letting me know I could contact Grace anytime via text or phone while the car was in the shop. While it was there, I received a text wth suggested repairs which I could approve or deny. I was then texted when my car repair was done. I went to pick it up and was out in 5 minutes. I am so impressed and will definitely be going back. More
After finally deciding to buy a CRV, I went into the showroom only to discover the one I wanted had been sold earlier that day. Instead of pushing me to get another one on the lot, they found the exact showroom only to discover the one I wanted had been sold earlier that day. Instead of pushing me to get another one on the lot, they found the exact CRV I wanted in Alabama and got it up here. More