Gallatin Honda

Have been with Rodney for my service for years now. Followed him to gallatin Honda. He is the best in my opinion!! People like Rodney is what keeps you in business!! Frankie Brothers Followed him to gallatin Honda. He is the best in my opinion!! People like Rodney is what keeps you in business!! Frankie Brothers More

I scheduled an appointment with this dealership on July 20, due to my skid plate having possible damage. I worked with Rodney Pearson during my entire time at that store. This was my 1st time working with 20, due to my skid plate having possible damage. I worked with Rodney Pearson during my entire time at that store. This was my 1st time working with this dealership and I was out visiting family when my skid plate was possibly damaged. I requested that the dealership inspect my skid plate to see the integrity of the plate. Rodney set my appointment as a diagnostic appointment when the appointment was originally scheduled as a 30 day appointment. I paid $140 for them to inspect my car. They did not provide any other service , when I asked why the diagnostic fee was so expensive Rodney Pearson stated that the mechanic gets paid by the hour and not by the job. That same day I drove to West County Honda (Ellisville MO), where my car is usually serviced. Rodney original quoted me 490 (Skid plate repair + carbon filter + diagnostic fee + shop repairs). West County Honda quoted me half that price to repair the skid plate and they also stabilized the plate so that I was still able to drive the car without any problems. I was not charged a diagnostic fee. I felt that Rodney took advantage of the opportunity that I was not a Tennessee resident and that I was not going to be a regular customer. So he overcharged me! The car was fully serviced the day before bringing in the car to this HONDA dealership and Rodney has to know that. I’m sure he was able to pull up the record of what was previously done on my Honda. I told him all I need him to do is just check the skid plate that is all. The fact that Rodney was going to take off the diagnostic fee of $140 if I would have paid $300 to replace the skip plate and the carbon filter meant that he knew what the xxxx he was doing! What a snake of a service agent. More

Excellent service Todd Yates, my service advisor, was excellent. Repairs were completed on time. The facility was very clean and the waiting room was very very comforta Todd Yates, my service advisor, was excellent. Repairs were completed on time. The facility was very clean and the waiting room was very very comfortable. More

Took my Honda Passport for first service. Reasonable charge and short wait. Very efficient. Fantastic waiting area. Free coffee and water and big screen TV. charge and short wait. Very efficient. Fantastic waiting area. Free coffee and water and big screen TV. More

Purchasing new car Very professional and no pressure when buying. Would recommend Anthony Villapiano when purchasing when buying a nee car. He was very knowledgeable Very professional and no pressure when buying. Would recommend Anthony Villapiano when purchasing when buying a nee car. He was very knowledgeable of of Honda products. More

Honda Gallatin makes it easy to get your service done quickly. Thorough, timely and friendly. Super clean facility, very user friendly, and service department is great quickly. Thorough, timely and friendly. Super clean facility, very user friendly, and service department is great More

Fabulous dealership and service; very low-key approach;; sales department was very helpful with locating the vehicle I wanted and making sure I would be happy sales department was very helpful with locating the vehicle I wanted and making sure I would be happy More

We were in and out very fast. Knew the car we wanted and didn’t try to talk us into something different or more expensive. Great service all around. didn’t try to talk us into something different or more expensive. Great service all around. More

Reid the general manager and Michael the salesperson were spectacular. The level of service exceeded our expectations, which led to use returning multiple times to the dealership. And then making our decisio spectacular. The level of service exceeded our expectations, which led to use returning multiple times to the dealership. And then making our decision to purchase a new 2020 Honda Ridgeline. We strongly recommend this dealership! More

Excellent service! Love the text option for updates and payment. Couldn’t be happier! Staff was very friendly and helpful. We will definitely be back for future needs. Highly recommended! payment. Couldn’t be happier! Staff was very friendly and helpful. We will definitely be back for future needs. Highly recommended! More