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Gallatin Honda

Gallatin, TN

3.8
347 Reviews

2109 Nashville Pike

Gallatin, TN

37066

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Showing 347 reviews

October 11, 2020

I love Gallatin Honda. The service department provides a comfortable place to wait while car is being serviced. Staff is friendly and waiting area is clean. When car is ready the service advisor goes over More

by wdrawls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Pearson
Oct 12, 2020 -

Gallatin Honda responded

Thank you for taking the time to leave this wonderful review for our service department! we appreciate your time and business!

October 09, 2020

Came in and had a great experience for the start Bubba and the whole staff are very professional. The service is always fast and some right the first time. More

by Syke528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big Bubba Perry
Oct 12, 2020 -

Gallatin Honda responded

Thank you for leaving this 5-star review for Bubba and our whole team here at Gallatin Honda!

October 05, 2020

Mike Hill was awesome, no pressure, kind, helpful and informative. Clean facility and everone was very knowlegable about the products available. Very pleasant to deal with. More

by chris.frisse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Pool, Mike Hill
Oct 06, 2020 -

Gallatin Honda responded

Thank you, Chris, for leaving this 5-star review for Mike!

October 02, 2020

I was pleased with my service except for the suggestion I replace my windshield wipers. Gallatin Honda had replaced them 6 months ago and there was no evidence that water was even put on the windshield to te More

by SCook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 02, 2020 -

Gallatin Honda responded

We are very sorry to hear that you weren't fully satisfied with your experience. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you.

Oct 02, 2020 -

SCook responded

I need to know when my car is being serviced that I can rely on the information given me. I have worked at home most of the time since March and could not believe my wiper blades would need to be replaced. I will return to Gallatin Honda but will ask more questions when given suggestions for additional services. I want to keep my car in top shape but do not want unnecessary expenses. Thank you for reaching out to me.

September 29, 2020

Service was quick and very helpfully. Grace was very knowledgeable! Will be coming back to this dealership again for all service needs! Great expierence overall. More

by troy.g.scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Copeland
Oct 01, 2020 -

Gallatin Honda responded

Thank you, Troy, for leaving this 5-star review for Grace!

September 28, 2020

Service was great, honest & Rodney is an excellent representative for this Honda dealership’s Service Department! We appreciate the quality & knowledge of this Honda dealership. More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivian Balaj, Rodney Pearson
Sep 28, 2020 -

Gallatin Honda responded

Thank you, Ted, for taking the time to leave this positive review for Rodney!

September 27, 2020

I really like to be able to make an appt for service. I like that I wasnt pressured to replace anything , just wanted my oil changed and that is what I got. And was out in an hour. More

by Veale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gardin
Sep 28, 2020 -

Gallatin Honda responded

Thank you for taking the time to leave this positive review for our service department!

September 27, 2020

Mr Rodney Pearson was very courteous to me. I was pleased with the service performed on my vehicle. The wait was in a very safe environment. More

by Dhmacfarland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Pearson
Sep 28, 2020 -

Gallatin Honda responded

Thank you for leaving this 5-star review!

September 19, 2020

Bubba was very helpful in resolving my questions. He worked to answer my questions and provide options to present for me to make the best choice possible. More

by Ayanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big Bubba Perry
Sep 21, 2020 -

Gallatin Honda responded

It's great to hear that we were able to get you exactly what you needed. Thanks again for choosing Gallatin Honda!

September 12, 2020

Would not at all recommend Gallatin Honda. they will tell you one thing over the phone just to get you there and then change their tune once you're actually there. Tim Eubanks however provides good servi More

by Tyler Gamble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Johnston
Sep 15, 2020 -

Gallatin Honda responded

Providing an extraordinary experience is our top priority, Tyler, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us some more detail, please feel free to reach out directly at info@gallatinhonda.com if there is anything we can do.

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