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Gallatin Honda

Gallatin, TN

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345 Reviews

2109 Nashville Pike

Gallatin, TN

37066

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Showing 345 reviews

October 22, 2020

Zero stars - worst dealer ever to trade in and lease a new car! Dishonest and unprofessional GM and staff. Don’t waste your time at Gallatin, just go to one of the many other Honda dealers in the Nashvill More

by DJ
Customer Service
Recommend Dealer
No
Employees Worked With
Travis in finance , Reed Koehler, Justin Johnston, Mike Hill
Nov 10, 2020 -

Gallatin Honda responded

Hello DJ, we are very sorry to hear that you weren't fully satisfied with your experience. If you wouldn't mind reaching out to us directly at info@gallatinhonda.com, we would like to see if there is anything we can do to turn this around for you.

Jan 06, 2021 -

DJ responded

Hello I reached out directly and followed up and never heard back.

October 21, 2020

My car buying experience at Gallatin Honda was FUN. That’s the way it should be when you’re shopping for a New Car! My salesperson, Olivian, was so great during the entire process. He was extremely ho More

by musiccityskateboards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Koehler, Olivian Balaj
Oct 23, 2020 -

Gallatin Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Olivian and the team, and we look forward to working with you again.

October 21, 2020

Gracie researched new tires for me and was able to make recommendations based on my requests. She also ensured that my care was available when I needed it. More

by jhvu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gaskins, Grace Copeland
Oct 23, 2020 -

Gallatin Honda responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Gallatin Honda!

October 19, 2020

We purchased a used vehicle on Sat. 10/17/20 with Elijah Young as our sales person. He is very honest and up front, cordial, and accommodating. Answered all our questions without hesitation. Every sales per More

by Bob O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah Young
Oct 23, 2020 -

Gallatin Honda responded

Bob, thank you for taking the time to leave this 5-star review for Elijah! We hope you love your new Honda!

Oct 23, 2020 -

Bob O. responded

For information purposed we purchased a used KIA, not a Honda. Thanks, Bob O.

October 19, 2020

Bubba took care of me as usual and got we in and out fast! He is always working for his customers! Technician done a great job as well! More

by ccoker22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big Bubba Perry
Oct 23, 2020 -

Gallatin Honda responded

Thank you for leaving this 5-star review for Bubba!

October 16, 2020

I Received prompt and professional courteous assistance from Tim In, Service .He kept me aware of the problems and issues as needed plus informed me of potential corrective actions to resolve my service is More

by gbordenet49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gardin
Oct 19, 2020 -

Gallatin Honda responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Gallatin Honda!

October 15, 2020

The service was done in a short amount of time as promised. Great quality, great staff, wonderful facility. I will go back again for service. More

by Hin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big Bubba Perry
Oct 16, 2020 -

Gallatin Honda responded

Thank you for leaving this wonderful 5-star review for our service department!

October 14, 2020

Great experience. Staff was very nice and helpful. Will go to this location again. I was here for service and had a good experience. Took a look around the lot while I was waiting. More

by Happy buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Copeland
Oct 14, 2020 -

Gallatin Honda responded

Hello, we're very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 11, 2020

I love Gallatin Honda. The service department provides a comfortable place to wait while car is being serviced. Staff is friendly and waiting area is clean. When car is ready the service advisor goes over More

by wdrawls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Pearson
Oct 12, 2020 -

Gallatin Honda responded

Thank you for taking the time to leave this wonderful review for our service department! we appreciate your time and business!

October 09, 2020

Came in and had a great experience for the start Bubba and the whole staff are very professional. The service is always fast and some right the first time. More

by Syke528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big Bubba Perry
Oct 12, 2020 -

Gallatin Honda responded

Thank you for leaving this 5-star review for Bubba and our whole team here at Gallatin Honda!

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