Gallatin Honda

I was very satisfied with the service department and especially Bubba the service representative. It was very informative and likable. This is the second time I've used the service department and have b especially Bubba the service representative. It was very informative and likable. This is the second time I've used the service department and have been extremely pleased More

Overall, my new vehicle buying experience at Gallatin Honda was really good. The only disappointment I had is with the excessive $698.00 doc fee that is being charged by some of the middle Tennessee Hond Honda was really good. The only disappointment I had is with the excessive $698.00 doc fee that is being charged by some of the middle Tennessee Honda dealers. Even though other auto dealers are also over charging customers for a doc fee, that still does not make it ethical business conduct. Come on Tennessee Honda dealers and set a good example, while also solidifying stronger customer loyalty and confidence in your quality brand, by charging a reasonable and fair doc fee that is more in line with most of the rest of the U.S. (the national average is $252.00) http://www.realcartips.com/newcars/482-documentation-fees-by-state.shtml My experience with the people at Gallatin Honda was terrific. Richard Rocha is a great example of how vehicle sales professionals should conduct business. He was not at all pushy but cares about helping people find the right vehicle for their needs and isn’t just interested in making a sale. He will answer questions timely without pressuring the customer to spend more money. Richard will definitely be who I go to when I'm ready to purchase my next Honda. Heather Fowler in finance was also great at going through all the paperwork. She explained everything clearly and the options I could choose to add on, but did not try to pressure me into buying a bunch of extra things I didn't need or want. More

Anthony Villapoano was Our sales person. He was very knowledgeable about all of the vehicles we asked about. He also had a fantastic personality and was easy to get along with. We test drove two vehi knowledgeable about all of the vehicles we asked about. He also had a fantastic personality and was easy to get along with. We test drove two vehicles and Anthony explain the functions on both of these vehicles before we left and made sure I understood how everything worked before we left. Also when we purchased the vehicle he did a thorough walk-through with us and again explained everything in and on the vehicle that we needed to know about. More

Richard was very helpful and knowledgeable! He made my buying experience awesome!!!! I live in Bowling Green, KY and drove to TN just because he was so helpful over the phone. buying experience awesome!!!! I live in Bowling Green, KY and drove to TN just because he was so helpful over the phone. More

Tyler and Reed totally came through for me! From start to finish- 5 star service, transparency, and communication with a price no one could beat. finish- 5 star service, transparency, and communication with a price no one could beat. More

We had an exceptional experience getting information and pictures via text with Tyler before we made the trip over to Gallatin. Once there, Olivian took great care of us! The whole process was excellent; qu pictures via text with Tyler before we made the trip over to Gallatin. Once there, Olivian took great care of us! The whole process was excellent; quick and efficient! Will definitely recommend to my friends and family! More

Great service & Bubba was very helpful!! We are very pleased with Gallatin Honda. What a blessing it was to have Bubba help us! We highly recommend Gallatin Honda! pleased with Gallatin Honda. What a blessing it was to have Bubba help us! We highly recommend Gallatin Honda! More

Great service with exceptional customer appreciation Tim Great service with exceptional customer appreciation Tim went beyond what is required to assure that everything was done correctly and that I was sa Great service with exceptional customer appreciation Tim went beyond what is required to assure that everything was done correctly and that I was satisfied in addition the recall was brought to my attention and taken care of More

I have been to dealership several times now! I have always had great service! Everyone is courteous and truly wants you to be satisfied! Excellent! always had great service! Everyone is courteous and truly wants you to be satisfied! Excellent! More

Grace was exceptionally nice ,and awesome she’s a great asset to Gallatin Honda this world needs more people like her , I will be back. Thanks, Steven Griggs asset to Gallatin Honda this world needs more people like her , I will be back. Thanks, Steven Griggs More