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Gallatin Ford - Service Center

Gallatin, TN

4.5
231 Reviews

231 Reviews of Gallatin Ford - Service Center

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December 31, 2024

Quick service and friendly staff. Stayed on top of my recall products and let me know when they were available More

by Janescue0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 02, 2025 -

Gallatin Ford responded

Jane, we're delighted to hear that our team at Gallatin Ford provided you with quick service and kept you informed about your recall products. Thank you for sharing your experience!

December 30, 2024

I have always had great service from Gallatin dealership !! They are Fast and always so courteous More

by Ladycakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Gallatin Ford responded

Your kind review warms our hearts! Thank you from the Gallatin Ford Team.

December 30, 2024

Great dealership great people. Help me out. Will use again. Give them high five. Thanks. More

by G. Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Gallatin Ford responded

Thank you for this great review of Gallatin Ford!

December 27, 2024

Great services and great timely service. Very nice waiting area too. Staff has always been great. More

by Tscharklet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Gallatin Ford responded

These are all things we love to hear! Thank you for the 5-star review of Gallatin Ford.

December 27, 2024

I really appreciate this dealership! Always take good care of my car. I’ve driven in a number of times without an appointment and always been helped. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Gallatin Ford responded

Sarah, we're delighted to hear that our team at Gallatin Ford has consistently taken good care of your car. Thank you for trusting us with your vehicle needs!

December 26, 2024

Gallatin Ford Service Dept. always gets me in and out efficiently. They don't force an upsell, but I also always drive away feeling secure that my vehicle is good to go. More

by denisemattox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Dec 26, 2024 -

Gallatin Ford responded

We're delighted to hear that our Gallatin Ford Service Department consistently provides efficient service and peace of mind for your vehicle. Thank you for trusting us with your car's needs, Denise!

December 26, 2024

They showed up on time did the work and everything went great they did a Factory recall replacement for me More

by darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Gallatin Ford responded

Darren, we're glad to hear everything went smoothly with your factory recall replacement at Gallatin Ford. Thanks for sharing your experience!

December 26, 2024

Service was fast and efficient. Noah did a fantastic job! He let me know how long the servicing would take and called me when it was ready early! More

by aliciawilliams45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Dec 26, 2024 -

Gallatin Ford responded

Alicia, we're delighted to hear that Noah provided you with fast and efficient service at Gallatin Ford. Thank you for sharing your experience!

December 24, 2024

Excellent service. Great communication. Noah provided excellent service, keeping me informed what to expect and how much time it would take, and what the estimated cost More

by larryjrutledge
Recommend Dealer
Yes
Employees Worked With
Noah
Dec 26, 2024 -

Gallatin Ford responded

Larry, we're delighted to hear that Noah provided excellent service and communication during your visit at Gallatin Ford. We look forward to welcoming you back in the future!

December 23, 2024

Everyone was so nice from the time I drove in until the time I left. More

by cbtomk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, service dept
Dec 23, 2024 -

Gallatin Ford responded

Thanks so much for the awesome review! The Gallatin Ford team looks forward to seeing you again down the road.

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