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Gallatin Ford

Gallatin, TN

4.6
1,126 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,126 reviews

June 11, 2025

Great place,the service was very efficient, sales person Jenna was great to work with,very easy purchase. More

by dwinfrey1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

We purchased a Mini Countryman John Cooper Works at Gallatin Ford. It was a pleasure working with the staff at the dealership. This is one of the best car dealerships we ever dealt with. I can highly r More

by ManfredMoser1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javier Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Angle is a wonderful sales person. She went out of her way to help us get into a car More

by pamwen4227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Gallatin Ford responded

Thank you for stopping by to leave Gallatin Ford a wonderful review of Angel!

June 08, 2025

Thank you for the quick service while I waited a the dealership. Had terrible service with the old ownership More

by Bokid2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Gallatin Ford responded

We're delighted to hear that your experience with Gallatin Ford was a positive one this time around. Thank you for giving us the opportunity to serve you better, and we look forward to continuing this level of service in the future!

June 07, 2025

Be aware of this dealer. They are crooks on steroids. Here is a tip on how you know there lying to you. Watch there face. If there lips move, a lie is coming out. More

by Eamequip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gunner Findley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Gallatin Ford responded

It's concerning to hear about your experience, and I apologize for any frustration you encountered. We strive for honesty and transparency in all our interactions, so this feedback is troubling. If you're open to discussing further or have additional details you'd like to share, please reach out at your convenience. Thank you, John McCann - Sales Manager - 888-348-7783 x 2101

Jun 11, 2025 -

Eamequip responded

I have reached out several times. Of course you know that already. The only thing that concerns you folks is how to con and lie to people. You enjoy that money you made off me becsuse it will be the last xxxx dime you will ever get from me. There wont be any oil changes, brakes, service or anything else . You people are a bunch of crooks and as long as i breath air im.goong to keep posting and tell everybody i know how sorry yall really are. If ford had any sense they would pull your dealer . Im going to keep writing them and im going to keep posting until you do what you said you would when i bought the truck. .

June 06, 2025

Jacob Lichtenstrahl is a great salesman with the attention to details and making your buying experience a great one. More

by jan.long
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Lichtenstrahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Gallatin Ford responded

We're delighted to hear that Jacob provided you with a detailed and enjoyable buying experience at Gallatin Ford. Thank you for sharing your positive feedback!

June 06, 2025

I really didn't come in today to buy a new car but everyone was so polite and knowledgeable they won my business More

by debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gunner Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Gallatin Ford responded

We're delighted to hear that our team at Gallatin Ford made such a positive impression! Thank you for choosing us, and we hope you're enjoying your new car, Debbie.

June 05, 2025

My wife and I had a very good experience with the staff at your establishment at Gallatin Ford!! We thank you again so much! More

by Waffle2994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
X'zavian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Seffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Gallatin Ford responded

We're delighted to hear that you and your wife had a great experience with our team at Gallatin Ford! Thank you for choosing us, and we look forward to serving you again in the future.

June 05, 2025

Lauren was a joy to deal with. She was very polite and professional. Gallatin Ford’s Service center was also pleasant to deal with. They were thorough and professional. Resolved my More

by benott954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Gallatin Ford responded

Thank you for the wonderful feedback! We're delighted to hear that Lauren and our Gallatin Ford Service Center team provided a pleasant and professional experience. We appreciate your support and are glad we could resolve your vehicle issue promptly!

June 05, 2025

Good job of software update. The truck really runs and drives better. The evaporator valve assembly is on order and am anxious to see if the install will fix the check engine lig More

by brad_53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Gallatin Ford responded

Brad, we're glad to hear the software update has improved your truck's performance! The team at Gallatin Ford is on it and will ensure everything gets sorted with the evaporator valve assembly. Thanks for choosing us!

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