Gallatin Chrysler Dodge Jeep Ram - Service Center

Best Dealership that i have ever been to. The service department has some great service writers, they are right on point as soon as you walk into the service department, SPECIAL THANKS TO MR.D The service department has some great service writers, they are right on point as soon as you walk into the service department, SPECIAL THANKS TO MR.DREW FULCHER, very professional. More

My salesman was very nice Zack I have purchased several cars and trucks from Markel Dodge Chrysler dealership I come in for service they brakes d I have purchased several cars and t I have purchased several cars and trucks from Markel Dodge Chrysler dealership I come in for service they brakes d I have purchased several cars and trucks from Mericle dodge Chrysler dealership I come in for service they baked it! I had a Nother issue with the truck and need to e I had a Nother issue with the truck The check engine light was on actually it's been on and off ever since I own the truck it's got high mileage on it so I decided to trade!!! More

1st visit the people there were very pleasant and professional.I will return in the future. I moved my business to this location since Wayne Cross was employ the people there were very pleasant and professional.I will return in the future. I moved my business to this location since Wayne Cross was employed here. More

Very Satisfied Irishman Completely satisfied with entire service dept. Kept me informed on everything they were doing and timely completion of the service done. Would rec Completely satisfied with entire service dept. Kept me informed on everything they were doing and timely completion of the service done. Would recommend to everyone. More

maintenance Wonderful, reliable service dept. Easy check-in & out. Staff was very friendly. Fees was reasonable. Highly rate this dealership even if bought m Wonderful, reliable service dept. Easy check-in & out. Staff was very friendly. Fees was reasonable. Highly rate this dealership even if bought my Jeep at another dealer. Drew was on top of things More

Great customer service I was only in this dealership because it was close to work and I needed my oil changed. And I was very surprised with the courtesy of Greg Lind as he I was only in this dealership because it was close to work and I needed my oil changed. And I was very surprised with the courtesy of Greg Lind as he proceeded me though the oil change, I was treated with kindness and not like a "women" who doesn't know how to service her car! Thank you...great recruiting, hiring and training your people Miracle! More

Honest service and with a smile! Purchased my first vehicle with Miracle approximately 18 months ago and now I always have all of my cars serviced here as well. Drew Fulcher, in the Purchased my first vehicle with Miracle approximately 18 months ago and now I always have all of my cars serviced here as well. Drew Fulcher, in the service department, as well as all service personnel I have encountered really go above and beyond to make your service experience, quick, affordable and easy. Drew is always honest on things my vehicle may or may not need which is a breath of fresh air in todays' times. Appreciated more than I can say! More

Excellent service! I have owned my 17 year old Dodge Ram 1500 for 14 years. It is the best vehicle that I have ever owned. So, after 225K, the rear end was make noises I have owned my 17 year old Dodge Ram 1500 for 14 years. It is the best vehicle that I have ever owned. So, after 225K, the rear end was make noises at low speeds. I never considered a trade, only a quality repair would do. Without hesitation I took her over to Miracle Chrysler Dodge Jeep Ram and placed her into the very capable hands of Bryan Roberts. Parts were no longer available for my old truck, so a low mileage rear end from a newer donor was found. My beloved Dodge Ram 1500 is now running and driving like new. Friendly service and first class repairs are what these folks are all about. More

My service visit Tim, my name is James Peach. First let me tell you a little bit about myself, I’ve been an A&P mechanic since I’ve been 20 years old, I’m now 60, so Tim, my name is James Peach. First let me tell you a little bit about myself, I’ve been an A&P mechanic since I’ve been 20 years old, I’m now 60, so I know a little bit about scheduling, repairing and parts and this is why I want to tell you why Miracle CDJR will all ways be my hometown dealer. Every time that I have pulled up in your service lane, I am greeted with a smile, a hand shake, how are you today Mr. Peach and a how can I help you. This doesn’t feel like just a dealer courtesy line, but an honest greeting that comes from deep down inside. Tim, Steve and his team of Robbie, Bryan, Greg and I know that I’m forgetting a few others have always made me feel as if I were a VIP. They are eager to get me checked in and find out how they can help me. They always just give me the facts about what service is needed for my car and they have never over sold a service which is refreshing. They constantly go that extra mile every time I’m at your dealership and I appreciate their courtesy and professionalism. This leads me to your mechanics who have worked on my cars. I have several modern muscle Mopar products along with one vintage Mopar and show them from time to time. I have never had to worry about access panels not being installed properly, parts not secured nor dirty, greasy hands or fluid in or around my cars. I never had my car come up with mystery dings or dents while visiting. Your mechanics have always taken care of my cars as if it was their own and I appreciate this. They have always done the work right the first time and that goes for routine service, problems or recalls. I have never needed to come back to get my problem looked at a second time. I also would like to tell you about your parts department. Like it or not this is the department that keeps the ball rolling for your service advisors and mechanics. Jody, Deron and the guys back there are aces. Let me tell you a little story that just recently happen to me. I had just bought a used Mopar 14 shaker edition Challenger, 1 of 100 made. After I bought the car I started cleaning her up and noticed with the hood raised up where the shaker meets the close out seal the paint was eroding into the metal. I bought the car in and pointed this out to Steve and he started looking into why this was happening. Your dealership just happen to have a Challenger shaker on the showroom floor. Steve got me and pointed out that your shaker had a protective covering around it where mine didn’t. We got Jody involved with looking for a part number for this protective covering. With a lot of calls and looking in his parts catalog Jody came up with the part number. Tim this is just one instance out of a dozen that your team has gone to help me out. I could mention many more. I hope that I've made it clear that you have a great team working in the back to keep my Mopars on the road. I’m glad to have you guys around when I need any maintenance on my Mopars. If you have a customer on the fence for a purchase due to not knowing what kind of service they’re receive after the sale, I can personally tell them your guys are 5 stars all around. Thank you and God bless you and your team, James Peach More

SERVICE DEPARTMENT I received a coupon in the mail to get my car service at a discount price at another dealership. I started to make an appointment and go. Before I c I received a coupon in the mail to get my car service at a discount price at another dealership. I started to make an appointment and go. Before I called and made the appointment I called and talked to Drew in service and after talking to him I thought why go somewhere else because Drew always made sure my car was in great shape before letting me leave the dealership. So, I took the forty minute drive to Gallatin. When I arrived I was acknowledged by name and treated like I was their only customer. They also had someone that I did not know in service, Glen, who was also very nice. As usual Drew made sure my car was in top shape and at a GREAT reasonable price. One negative thing: Drew had my car running so smoothly that I did not realize that I was driving 20 miles over the speed limit until I received a speeding ticket. lol If you want your car fixed correctly and running smoothly go see Drew at Miracle Chrysler Dodge in the Service Department, More