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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.4
227 Reviews

227 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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May 19, 2025

Good service and work completed as promised. Timely and effective. Good communication and the repair was correct More

by Tmyronb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 19, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words. We appreciate you and your business.

May 19, 2025

A very diligent dealership! They remind me a of services, and offer a ride home and pickup when service will take awhile. They do a great job with my Gladiator and I trust them More

by fthornton49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Gallatin Chrysler Dodge Jeep Ram! We're delighted to hear that our team has earned your trust and made servicing your Gladiator convenient. We appreciate the kind words and look forward to continuing to serve you in the future!

May 16, 2025

High pressure from dealer to get something done, when we only went in to get an air bag changed from a recall. We were told it would take three hours and it turned into an overnight deal. And on top of that More

by gmelody15
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine, Collin
May 22, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and the feeling that you were highly pressured. That is not our goal at all. We strive for excellent customer service from sales to service. Thank you for your feedback.

May 15, 2025

Morgan was very helpful with my service. She went above and beyond expectations. Even went so far as the help me when she was off of work, making sure my issues were addressed and taken care More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan moncivaiz
May 16, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Patrick, we're delighted to hear that Morgan went above and beyond for you at Gallatin Chrysler Dodge Jeep Ram. Your satisfaction is our priority, and it's great to know she made such a positive impact on your experience!

May 13, 2025

Great great great Great great great Great great great Great great great Great great great Great great great Great great great Great great great Great great great More

by Miracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darnell
May 14, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the enthusiastic feedback! We're delighted to know that your experience at Gallatin Chrysler Dodge Jeep Ram was so positive.

May 13, 2025

A+++ service from start to finish, Angela and the service team were amazing and took care of all my needs. More

by jeremydavid27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne scheduled me, Angela was service advisor
May 13, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Angela and the service team provided A+++ care at Gallatin Chrysler Dodge Jeep Ram! Thank you for sharing your experience with us.

May 12, 2025

Very knowledgeable and easy to work with. Will be back.The time of service was acceptable. More

by lacox63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Collins
May 12, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for stopping by to leave Gallatin Chrysler Dodge Jeep Ram a wonderful review!

May 12, 2025

Drive up oil change is very convenient, makes it easy to work around my schedule. More

by missmisse84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COLLIN, Brandy Perry
May 12, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

It means so much to us to see your review! Thanks from the team at Gallatin Chrysler Dodge Jeep Ram.

May 02, 2025

We have had nothing but issues with this dealerships from sales to service. Would not recommend unless you do your research More

by Dhmeringer424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employees names not listed
May 05, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

I'm sorry to learn of your disappointment with both our sales and service departments. We strive for excellence in all areas and would appreciate the chance to improve your experience. If there are any specific issues you'd like us to address, please reach out at your convenience. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

May 02, 2025

Hunter and Andrew did a fabulous job insured my car stayed clean while servicing my car very friendly people More

by billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
May 05, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Hunter and Andrew provided such excellent service at Gallatin Chrysler Dodge Jeep Ram! Keeping your car clean and ensuring a friendly experience is what we strive for. Thanks for sharing this feedback with us!

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