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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.4
243 Reviews

243 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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June 16, 2025

Everything went well, and I was told about things that needs attention in the future. More

by Jeffmcguire007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Jeff, thank you for the great review. We look forward to seeing you again at Gallatin Chrysler Dodge Jeep Ram!

June 15, 2025

They are okay I guess never had to deal with them yet so I guess it is all good More

by Big Boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're happy to see your positive review of Gallatin Chrysler Dodge Jeep Ram. Please feel free to let us know if there is anything else we can help you with!

June 14, 2025

Came to the dealer when Austin was a tech and he fixed my truck whem no one else could. Super excited he is back at the dealer and In this position to make a great difference More

by Aandctransportllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear about your positive experience with Austin at Gallatin Chrysler Dodge Jeep Ram! It's fantastic that he's back and making a difference for our customers. Thanks for sharing your feedback, and we're here whenever you need us!

June 14, 2025

Austin went above and beyond. He is exceptional at his job. Answered all of my questions that i had and helped me get an awesome deal! I will definitely be back to see him! Thanks More

by Nicole.hay4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Austin provided exceptional service and helped you secure a great deal at Gallatin Chrysler Dodge Jeep Ram! Thank you for sharing your experience, and we look forward to welcoming you back in the future, Nicole.

June 14, 2025

Austin is the best. Definitely makes me wanna take my truck to him every time. Sat on the side of 24 waiting on the tow truck, which cost me a lot to have it towed to hi More

by pelican-erasers-6x@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Austin at Gallatin Chrysler Dodge Jeep Ram! We're glad to hear he was able to get you back on the road quickly. Your appreciation means a lot, and we'll be sure to pass it along!

June 06, 2025

Accurate diagnosis and quick turnaround. The service specialist was pleasant and communicated well during the service time More

by Mcloughlinad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear about your positive experience with our service team at Gallatin Chrysler Dodge Jeep Ram. Thank you for the kind words and support!

June 05, 2025

The service department was very helpful and took care if everything needed and did it well below the expected wait time. More

by mgwestmoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Moncivaiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that our service department at Gallatin Chrysler Dodge Jeep Ram exceeded your expectations with their efficiency and helpfulness. Thank you for sharing this positive feedback!

May 31, 2025

Service manager couldn’t be bothered to return a call after 3 messages were left. Dealership changed owners and new owners won’t honor the lifetime powertrain warranty from the previous owner. More

by sillymom22-shop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

I'm sorry to hear about the communication issues and warranty concerns you've experienced. We strive for seamless transitions during ownership changes, so it's disappointing to learn we've fallen short here. Please reach out directly so we can address your situation more thoroughly and find a resolution that works for you. Thank you, Austin Janco - Service Manager - austin.j@gallatincdjr.com

May 31, 2025

The service department is still great, but since the new ownership the sales department is not great. Nothing like it used to be under the Gavin management. Like I said the service department is still great More

by SCOLEY@NCTC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We're glad to hear that the service department, especially Collin, continues to meet your expectations at Gallatin Chrysler Dodge Jeep Ram. We appreciate your input on the sales department and will take it into consideration as we strive to improve under new ownership.

May 30, 2025

Outstanding job! Very helpful. Had a maintenance package I had questions with and they were able to assist. More

by mattblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
Jun 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're glad to hear our team at Gallatin Chrysler Dodge Jeep Ram was able to assist with your maintenance package questions. We appreciate the feedback and are here if you need anything else!

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