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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.2
158 Reviews

158 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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January 16, 2013

I experienced a rare manufacturer defect with my 2012 Jeep Wrangler. I drove to just about every dealership in TN and explained what I thought the cause was, but no one would help me and most places want More

by B1502
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thomas Mowell, Burt Curry, Chris Clouse, Jimmy Carter, Robert Torrence, Ken Tucker, Thomas McMurry, Samuel Pilcher, Deron Webb
Jan 18, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this review! I am thrilled to hear that after you had gone to other dealerships you decided to come to our service department and we were able to fix the rare problem and were able to provided you with a free loaner car. I am glad that because of Chris's excellent customer service you will continue to do business with us. We anticipate your next visit with us. Make sure to follow us on Facebook and Twitter for current news and offers. Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

January 06, 2013

Great customer service from all the employees! Very happy with the time frame of the repairs. Would recommend this dealer to other people for their vehicle repairs. The only exception is that the Chrysler pa More

by ryrussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Carter
Jan 07, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this review! I am very pleased that you received the best customer service and your repairs were done in a timely manner. I thank you for your recommendation and I hope to see you again. Make sure to follow us on Facebook and Twitter for current offers. Welcome to the Miracle family! Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

December 17, 2012

I have been exceptionally pleased with the service and quality of work I receive from Miracle Chrysler. They went above and beyond when helping me find my perfect vehicle and they have serviced it since m More

by momof4g5b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2012 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this review! I am thrilled that our sales team found you the perfect car and provided you with great customer service. We hope to see you again for any service needs you have in the future. Make sure to follow us on Facebook and Twitter for current specials. Welcome to the Miracle family! Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

November 16, 2012

Everyone at this dealership are always eager to help. The quality of these professionals is hard to find. That's why I will travel from Union Hill to Miracle in Gallatin for all my automotive needs. More

by RamRon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Carman
Nov 19, 2012 -

Gallatin Chrysler Dodge Jeep Ram responded

Ron, thank you for your kind words! I am happy to hear that our team is helpful and professional. I want to thank you for your loyalty to our dealership and for traveling to Gallatin for our services. We anticipate your next visit with us. Make sure to follow us on Facebook and Twitter for special offers and welcome to the Miracle family! Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

November 16, 2012

The entire staff that helped me were extremely friendly and helpful. The price was reasonable. Especially considering that I had taken my car the last time (because we were in too big of a hurry since we More

by MrsWWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2012 -

Gallatin Chrysler Dodge Jeep Ram responded

Our top priority is to provide our customer with the best customer service. I am happy to hear that our team was to work with you even though you were upset about the oil change price and that they fixed your tire before it became a serious issue. We hope to see you again for any other services need you have in the future. Terri Appleton terriappleton@miraclecdj.com 615-452-2792

November 09, 2012

Made an appt for oil change and they were ready for me when I got there...only had to wait in lobby 35 minutes and then I was on my way. More

by justin95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 09, 2012 -

Gallatin Chrysler Dodge Jeep Ram responded

Justin, thanks for this review! I am happy to hear that you took advantage of our speedy service process. We hope to see you for your next service visit. Make sure to follow us on Facebook and Twitter for current offers. Welcome to the Miracle family! Terri Appleton terriappleton@miraclecdj.com 615-452-2792

November 08, 2012

Very nice and listened to all my concerns. they was willing to fix the vehicle and let me know what the cost would be. will recommend them to others. need to have pictures of associates in review. More

by rilwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 08, 2012 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the review! I am happy to see that our staff was friendly, listened to your concerns and were honest about the cost of the repairs. I want to thank you for recommending our dealership and we anticipate your next visit with us. Make sure to follow us on Facebook and Twitter for exclusive specials. Welcome to the Miracle family! Terri Appleton terriappleton@miraclecdj.com 615-452-2792

October 19, 2012

I took my wife's Charger for service. I was in and out with no trouble at all. I was also very happy with the low price. More

by charger09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Clark
Oct 23, 2012 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words. We pride ourselves on customer satisfaction. We also thank you so much for your business here at Miracle Chrysler. :)

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