Gallatin Chrysler Dodge Jeep Ram - Service Center

I recently purchased a 2004 Ford Taurus. Within a few days, I noticed a fluid on the floor mat. I was really concerned. I posted on my fb to get feedback from my friends. I had serious to simple respo days, I noticed a fluid on the floor mat. I was really concerned. I posted on my fb to get feedback from my friends. I had serious to simple responses. I spoke to my salesman and he set up an appointment for service on Monday, that worked for both of us. When they tested my vehicle, it would not leak. I immitated everything that was possible and it would not leak. My reason to post is that sometimes used car salesmen get a bad rap. This salesman was headed that way, until he did some positive means of approach. He was willing to negotiate. He was willing to test the vehicle. He was willing to fix a loose door part. And he was pleasant and smiling the whole time. I recommend this salesman and dealership if you want an honest transaction. I did not know this man prior to this sale. Go get em, Keith, you deserve it! More

Brought my 2008 Caravan in for severe front end shaking. After replacing the rotors, greasing caliper pins, and flushing the brake fluid, they agreed to work with me if this did not solve the issue. Upon d After replacing the rotors, greasing caliper pins, and flushing the brake fluid, they agreed to work with me if this did not solve the issue. Upon driving the vehicle back home, I noticed that the issue remained. After bringing it back in, they kept working on it and troubleshooting throughout the week, replacing a caliper, brake line, and eventually the brake master cylinder. Throughout the whole process, they updated me regularly as to the progress they were making, and even though they were left scratching their heads at times I'm sure, they did eventually resolve the issue. Once they were able to confirm that the issue was fixed they kept to their word and provided a significant discount on parts and did not charge labor.... I would highly recommend their service to anyone. More

Spoke with Derek Ritchie while waiting for an oil change in my PT Cruiser. He was very friendly and took the time to show me the 2012 Chrysler 200 on the showroom floor. Two hours later I drove away in my in my PT Cruiser. He was very friendly and took the time to show me the 2012 Chrysler 200 on the showroom floor. Two hours later I drove away in my new car. Very happy with Derek and the staff and thank you for the loyalty reward!! This was my fourth car from Miracle! More

great place to shop for vehicles. sales and service from top to bottom are terrific. would recommend this dealership to anyone looking for a new or used vehicle. the staff from owner to janitor are the best top to bottom are terrific. would recommend this dealership to anyone looking for a new or used vehicle. the staff from owner to janitor are the best. More

I experienced a rare manufacturer defect with my 2012 Jeep Wrangler. I drove to just about every dealership in TN and explained what I thought the cause was, but no one would help me and most places want Jeep Wrangler. I drove to just about every dealership in TN and explained what I thought the cause was, but no one would help me and most places wanted to charge me for this WARRANTY WORK. But Miracle's expert mechanic who's worked with Jeeps his whole life, imediately recognized what was wrong and had the problem completely fixed in less than a week. For that week I had no car, and was in a financial pinch and could not afford a rental. Chris hooked me up with a free loaner to drive until my Jeep was fixed. I will only do business with Miracle from now on. I will also say that all of the dealership's employees were very courteous and friendly. More

Great customer service from all the employees! Very happy with the time frame of the repairs. Would recommend this dealer to other people for their vehicle repairs. The only exception is that the Chrysler pa with the time frame of the repairs. Would recommend this dealer to other people for their vehicle repairs. The only exception is that the Chrysler parts are a little too expensive. More

I have been exceptionally pleased with the service and quality of work I receive from Miracle Chrysler. They went above and beyond when helping me find my perfect vehicle and they have serviced it since m quality of work I receive from Miracle Chrysler. They went above and beyond when helping me find my perfect vehicle and they have serviced it since my purchase in Oct 2011. Highly recommended. christytope2010@yahoo.com More

The entire staff that helped me were extremely friendly and helpful. The price was reasonable. Especially considering that I had taken my car the last time (because we were in too big of a hurry since we and helpful. The price was reasonable. Especially considering that I had taken my car the last time (because we were in too big of a hurry since we were going out of town) to Walmart for my oil change. We actually had to leave and go purchase our $12 oil filter ourselves because they didnt have it in stock. They only marked off a couple of dollars from their bill for the filter. The oil change ended up costing us about $50. I was not a happy camper at all. Your staff however were exceptionally nice, working me in the same day I called. They took me back to work and then came back to get me when my car was finished. They kindly found that I had a nail in my front tire and plugged it for my as well. I was positively satisfied with my experience. Thank You! More

Everyone at this dealership are always eager to help. The quality of these professionals is hard to find. That's why I will travel from Union Hill to Miracle in Gallatin for all my automotive needs. The quality of these professionals is hard to find. That's why I will travel from Union Hill to Miracle in Gallatin for all my automotive needs. More