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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.4
228 Reviews

228 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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June 06, 2025

Accurate diagnosis and quick turnaround. The service specialist was pleasant and communicated well during the service time More

by Mcloughlinad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear about your positive experience with our service team at Gallatin Chrysler Dodge Jeep Ram. Thank you for the kind words and support!

June 05, 2025

The service department was very helpful and took care if everything needed and did it well below the expected wait time. More

by mgwestmoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Moncivaiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that our service department at Gallatin Chrysler Dodge Jeep Ram exceeded your expectations with their efficiency and helpfulness. Thank you for sharing this positive feedback!

May 31, 2025

The service department is still great, but since the new ownership the sales department is not great. Nothing like it used to be under the Gavin management. Like I said the service department is still great More

by SCOLEY@NCTC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We're glad to hear that the service department, especially Collin, continues to meet your expectations at Gallatin Chrysler Dodge Jeep Ram. We appreciate your input on the sales department and will take it into consideration as we strive to improve under new ownership.

May 31, 2025

Service manager couldn’t be bothered to return a call after 3 messages were left. Dealership changed owners and new owners won’t honor the lifetime powertrain warranty from the previous owner. More

by sillymom22-shop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

I'm sorry to hear about the communication issues and warranty concerns you've experienced. We strive for seamless transitions during ownership changes, so it's disappointing to learn we've fallen short here. Please reach out directly so we can address your situation more thoroughly and find a resolution that works for you. Thank you, Austin Janco - Service Manager - austin.j@gallatincdjr.com

May 30, 2025

Outstanding job! Very helpful. Had a maintenance package I had questions with and they were able to assist. More

by mattblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
Jun 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're glad to hear our team at Gallatin Chrysler Dodge Jeep Ram was able to assist with your maintenance package questions. We appreciate the feedback and are here if you need anything else!

May 28, 2025

Morgan in service was great to work with. She helped manage some vehicle issues we were having with a recently purchased used car. More

by Travsmit99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Moncivaiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Morgan provided excellent service and helped resolve your vehicle issues at Gallatin Chrysler Dodge Jeep Ram. Thank you for sharing your experience with us!

May 27, 2025

Needed an oil change for my Ram. Scheduling was easy, I was first in line, was out in less than an hour. Only complaint was I had found a coupon on their website to discount the pr More

by nsvlbimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Moncivaiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us at Gallatin Chrysler Dodge Jeep Ram! We're glad to hear the oil change was quick and easy, though we apologize for any inconvenience with the coupon process. Your feedback is valuable, and we'll work on making this smoother in the future. Safe travels!

May 26, 2025

Angela did a great job ,personal service and very professional .she represents the dealer very well More

by amspipe84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks for the kind words for Angela. She is an asset to the Gallatin Chrysler Dodge Jeep Ram team!

May 24, 2025

Angela was a pleasure to work with she was very knowledgeable I look forward to working through her in the future. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Service department is friendly and very helpful! I really enjoy working with Angela to get things done on my truck! Jeremiah is always great, too. More

by BML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah - Service
May 22, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We are happy that you enjoyed working with Angela and Jeremiah. We are proud to have them on Team CDJR. Thank you for your business.

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