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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.3
165 Reviews

165 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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January 20, 2025

Love Angela! She is always dependable and on top of things. I know I can depend on her to take care of my truck. More

by Brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela and Brad
Jan 20, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Brandy, we're delighted to hear that Angela has been dependable and attentive for you at Gallatin Chrysler Dodge Jeep Ram. Thank you for sharing your experience!

January 19, 2025

They are professional and provide excellent customer service. Morgan and the service team were great and had my vehicle serviced thoroughly and quickly. More

by Fityeahyeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Sandel
Jan 20, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Morgan and the service team at Gallatin Chrysler Dodge Jeep Ram provided you with excellent customer service. Thank you for sharing your experience, and we look forward to serving you again!

January 10, 2025

Bait and switch on last 2 visits. Almost 400 dollars that I wasn’t expecting to pay. More

by rlh.1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandy Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

I would be grateful for the chance to speak with you directly and see what I can do to improve your experience. If you're willing to talk this through, please give me a call at your earliest convenience. Thank you for your feedback, Tj Pardue - Service Manager - 615-452-2792 ext 2233

January 10, 2025

Service was great staff polite, knowledgeable and quick. Was in an out in no time More

by Tabjackback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review Gallatin Chrysler Dodge Jeep Ram!

January 04, 2025

My service was done on time and I was treated like an old time customer, despite the fact that this was my first time here. Honestly, I was taken back somewhat by the fact that I was charged for “data storag More

by Randy Motz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Moncivaiz
Jan 06, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Randy, we're glad to hear you felt welcomed at Gallatin Chrysler Dodge Jeep Ram! We appreciate your feedback regarding the data storage charge and will look into it. Thank you for bringing this to our attention.

January 03, 2025

Service was expedient , friendly and efficient . I was taking in at my appointment time and service was excellent More

by muzlyrehc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that your service experience at Gallatin Chrysler Dodge Jeep Ram was both efficient and friendly. Thank you for sharing this feedback, and we look forward to serving you again in the future!

January 01, 2025

Just had oil changed and they wrote down the wrong mileage on the ticket and window sticker More

by drjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We apologize for the mistake with the mileage on your ticket and window sticker. Please let us know, and we’ll correct it right away. Thank you for bringing this to our attention!

December 21, 2024

The service that I received was impeccable! I was greeted as soon as I got there. I was asked about other services, which I very much appreciated. Everything was done in a very timely fashion, More

by Lane Creations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan and Ethan
Dec 23, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Gallatin Chrysler Dodge Jeep Ram provided impeccable service and made your visit efficient. We appreciate the recommendation and look forward to welcoming you back in the future!

December 21, 2024

Both of the people that helped me were great. Went about and beyond. Even told me about an open recall that I didn't even know about. 11 out of 10. More

by joshmitch211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I feel terrible but can't remember the service managers name that helped me. But he killed it.
Dec 23, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that our team at Gallatin Chrysler Dodge Jeep Ram went above and beyond for you! Thanks for the fantastic feedback. We're here if you need anything else!

December 16, 2024

What a wonderful experience from when I pulled in until I left. The young lady was so pleasant and helpful and the gentleman who checked it out for me was kind and took care of my issue quickly. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pretty sure her name was Angela
Dec 16, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Cynthia, we're delighted to hear about your positive experience at Gallatin Chrysler Dodge Jeep Ram! Our team is committed to providing excellent service and it's great to know they took good care of you. Thanks for sharing your feedback!

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