Gallatin Chrysler Dodge Jeep Ram - Service Center

What a wonderful experience from when I pulled in until I left. The young lady was so pleasant and helpful and the gentleman who checked it out for me was kind and took care of my issue quickly. left. The young lady was so pleasant and helpful and the gentleman who checked it out for me was kind and took care of my issue quickly. More

Angela did a great job! She is amazing and constantly looked out for my best interest. She is amazing and constantly looked out for my best interest. More

Have purchase 4 vehicles here and yes, have always liked the service we get here. the service we get here. More

Good service fast provides rides been using services for my last five vehicles. Will use again my last five vehicles. Will use again More

Arrived on the last day of a 3 year warranty with slightly over 28k miles. I originally asked for an oil change and it was suggested that I go with services recommended for 30k miles. I asked what slightly over 28k miles. I originally asked for an oil change and it was suggested that I go with services recommended for 30k miles. I asked what the cost and time expected to complete the work would be. I was told about 1 1/2 hours and was not given any pricing, which to my regret I did not pursue further. I was asked about cabin and air filters during the service to which I agreed. After 2 1/2 hours I was given a bill for over $830.00 dollars. I accept responsibility for not pushing harder about what all of the estimated costs would be; eg: $55.95 parts and labor to replace the engine air filter and $73.50 for parts and labor to replace the cabin air filter. I do think out of courtesy, I should have been informed about related costs. I was told a brake fluid exchange service was part of the factory recommended service (turns out the recommendation is only to inspect the brake system for any issues. That was an additional $189.95 in parts and labor. There were other misc. charges including document storage, environmental fees, and shop supplies. I am in the market for another vehicle soon, but can not in good conscience recommended Gallatin Chrysler Dodge Jeep Ram for either a vehicle purchase or service work. More

Wanted to g8ve a shout out to the service department. I had a small issue with an oil change. T.J. Purdue, service manager was great! He was friendly, helpful, and most of all, fixed the issue immedi I had a small issue with an oil change. T.J. Purdue, service manager was great! He was friendly, helpful, and most of all, fixed the issue immediately. I strongly recommend Gallatin CDJR for all of your services needs. More

Angela was awesome. Kept in me informed and worked hard on my case. Was a bit tricky but til notch. Kept in me informed and worked hard on my case. Was a bit tricky but til notch. More

Miranda was very polite and professional and I feel like I was in good hands. The dealership wants to keep your vehicle and tip top shape and dependable. I was in good hands. The dealership wants to keep your vehicle and tip top shape and dependable. More