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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.5
259 Reviews

259 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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August 05, 2025

I bought my vehicle new and made certain to have the service here. It is very far from house so after warranty, I went with my mechanic to do oil changes etc. The only issue I had with my recent visit More

by Phyllis Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Phyllis, thank you for sharing your experience with Gallatin Chrysler Dodge Jeep Ram. We appreciate your trust in our service department and truly value your business. We're sorry to hear about the tire issue and hope everything goes smoothly during your vacation. If you need any assistance, we're here to help. Safe travels!

August 04, 2025

Everyone was very nice upon first arriving and throughout vehicle being repaired with my many questions. More

by mjcarter018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy- Most of the time
Aug 06, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're glad your questions were answered and you felt so welcome throughout your visit here at Gallatin Chrysler Dodge Jeep Ram! Thank you from all of us for your business and support!

August 01, 2025

Service department got my oil change and tire rotation completed quickly and shared what else may be needed. However, cost kept me from having those services completed More

by khesson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We are glad to hear that your oil change and tire rotation were completed quickly. If you have any questions about the services you were quoted for, or if there's anything else we can do for you, please feel free to reach out.

July 26, 2025

I’m very picky with my vehicles and who I allow to do my service work. I met Angela when we switched to Jeep brand vehicles and she’s been AMAZING!! If you’re looking for a great service advisor she’s your More

by Dcarroll2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

It means a lot to hear that you can rely on Angela with your vehicles! Thank you so much for choosing Gallatin Chrysler Dodge Jeep Ram, we’ll see you next time!

July 26, 2025

Angela in the service department is amazing. She gets everything done in a timely and precise manner and definitely follows up with you when it needs to be done More

by christian.hoffman83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your wonderful feedback about Angela. We will be sure to share this with her and the rest of our team. See you next time at Gallatin Chrysler Dodge Jeep Ram.

July 25, 2025

Quick and easy. Good communication. I bought a Jeep while waiting for my truck service More

by Mfree2458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawerence Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're so glad your visit to Gallatin Chrysler Dodge Jeep Ram was quick and easy. Thanks for the shoutout!

July 22, 2025

Everyone that I have dealt with have been fantastic especially Angela in the service department. She is awesome and makes sure you and your vehicle is taken care of properly. More

by wilburnbjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your kind words about Angela and the rest of our team! We appreciate you choosing Gallatin Chrysler Dodge Jeep Ram and hope to see you again down the road. Safe travels!

July 19, 2025

Great customer services , but I had oil change done , I seen where they didn’t check the air in tires . I know anywhere else I go they do oil change and check all and tire pressure . So what did they rea More

by Calvinbinkley2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Darrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Moncivaiz
Jul 21, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

It's great to hear you enjoyed our customer service, but I'm sorry we missed checking the tire pressure during your oil change. We aim for thoroughness in all services and appreciate your feedback as it helps us improve. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Austin Janco - Service Manager - austin.j@gallatincdjr.com

July 17, 2025

I was taken care of quickly and kept apprised of progress. I was then walked through the added feature. More

by vtx1300.ryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

It's great to know our team took such great care of you! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram and for sharing your experience.

July 17, 2025

To expensive for an transmission gasket and filter. Labor rate is insane. $809.00 is crazy More

by crutchertim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We aim to keep our pricing fair and reflective of the high-quality service we provide, and I'm sorry if you were left feeling disappointed with the final cost of your visit. Please feel free to reach out if we can provide any clarification or assistance. Thank you, Austin Janco - Service Manager - austin.j@gallatincdjr.com

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