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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,314 Reviews

1290 Nashville Pike

Gallatin, TN

37066

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1,314 Reviews of Gallatin Chrysler Dodge Jeep Ram

February 22, 2026

My service representative was Juan I’m so thankful he was my representative my car was towed in he called me everyday to let me know the problems with my car her ordered the parts and it was fixed like clock More

by Dino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
February 21, 2026

I dealt with this dealership for years when they were miracle and I never had any problems the only thing that has changed is their name they still take care of everything that I need. I don't buy cars a More

by mpaavolapops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Risko, Joe Smith, Dominick Ferrara, Austin Janco, Collin Gregory, Angela Darrell, Dylan Parr
February 20, 2026

Angela is great! Got everything we needed, including a recall repair, oil change and tire rotation, done in just about one hour! More

by Angelique.riordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
Feb 22, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Angela will be excited to hear your feedback! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram Service, and please come see us again down the road! Feedback like this is greatly appreciated.

February 17, 2026

Awesome experience! Seamless, smooth from start to finish. The staff were super friendly and helpful. Braedan was great!he was very personable and he even made sure our More

by nursejessrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Smith, Braedan Thaprasop
Feb 17, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

It's fantastic to hear that Braedan and our team made your car-buying experience smooth and enjoyable. We love to hear that the whole family felt welcome at Gallatin Chrysler Dodge Jeep Ram, Jess!

February 12, 2026

Both times I have been here I've been so disappointed i will go to another dealer. First time over 3.5 hrs to change my oil. Second time 1.5 hours to change oil. Than they trying to up charge me 1.785 More

by danschroeder50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Gregory, Angela Darrell, Dylan Parr
Feb 17, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Dan, we're really sorry to hear about the delays you experienced and the frustration it caused. It's certainly not what we aim for in terms of service efficiency or customer satisfaction. We'd love an opportunity to make this right and discuss any concerns you have regarding your visit. Please feel free to reach out. Thank you, Daniel Mason - Service Manager - 615-206-9797 EXT 2233

February 12, 2026

I have purchased at least 25 vehicles in my life, and this is the worst dealership I've ever encountered! I drove 90 minutes to the dealership. If I had any idea my experience would be this bad, I would More

by richie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Smith, Dominick Ferrara, Faith H., Tim “Goodguy” Campbell
Feb 13, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Richie, I'm truly sorry to learn about the negative impression left from your visit. We value your feedback and I want to assure you that this is not the kind of service we aim for. If you could please reach out to me directly, I'd like an opportunity to discuss what happened during your visit and see how we can rectify the situation. Thank you, Robert Lisowski - Sales Manager - 908-327-5132

February 11, 2026

The whole experience was terrific. The young man was great and very professional. Give him 5 stars. More

by rameyeddielee6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braedan Thaprasop
Feb 11, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

There is nothing better than a great review. Thanks for giving Gallatin Chrysler Dodge Jeep Ram your business, Eddie!

February 11, 2026

Don’t buy a service/maintenance package from them. Got gipped by the finance manager who no longer works there! I wouldn’t buy a car from them again. First car buying experience and I have little posi More

by SPMIRACLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mason Null, Dominick Ferrara, Faith H.
Feb 12, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are sorry to hear about your negative experiences with our dealership. It is always our goal to provide exceptional experiences for all of our customers and we regret that we missed the mark here. If you're open to it, we'd like to learn more about what happened and see if there is anything that can be done to make things right. Please reach out to me when you have a moment. Daniel Mason - Service Manager - 615-206-9797 EXT 2233

February 09, 2026

Angela was absolutely wonderful. It is clear she truly cares for the customers and their experience. Service was excellent. More

by Hmcgregor25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
Feb 10, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We're happy to hear Angela took excellent care of you! Thanks for choosing Gallatin Chrysler Dodge Jeep Ram and for sharing your support. See you next time!

February 03, 2026

Angela was very helpful and thorough. Waited somewhat longer than told, but much shorter time than other places. Angela came and got me as soon as jeep was done and showed me where to loc More

by bodid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
Feb 03, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your thoughtful review! We’re happy to hear Angela took such great care of you throughout your visit at Gallatin Chrysler Dodge Jeep Ram. See you next time!

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