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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,098 Reviews
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1290 Nashville Pike

Gallatin, TN

37066

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Showing 1,098 reviews

October 31, 2013

Michael and Chris were very nice and they tried really hard to get us in a car. And it was hard because we were upside down in the car we were trading. They worked really hard getting us in the dodge ca More

by thartwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 16, 2013

From the 1st phone call asking about several vehicles we saw online, till we drove away with our new vehicle my wife and I both were very happy. We drove over an hour to get to this dealership after gettin More

by smaj100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
October 16, 2013

We had originally gone to a Chrysler/Dodge dealership in Murfreesboro and got the same ole same ole treatment-sub par vehicles and too high prices. This is the 2nd vehicle we have purchased from Miracle, an More

by Kayla0214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 20, 2013

This was my first finance purchase. I had many concerns and questions. I never felt pressured or unappreciated. Mike is AMAZING at what he does. He took the time to explain every process of the deal to me. More

by afox29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Woodruff
Sep 23, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Hello and thank you for the glowing review! We completely understand that car shopping can be a daunting task, and I am happy to hear that Chris, Mike and the rest of our team were able to make the process comfortable and fun. Congratulations on your new car, I am sure that you will love it! Welcome to the family and be sure to stay connected with us via Facebook and Twitter for all of our service specials and manufacturer news. Best, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

September 16, 2013

We are very pleased with our 2008 Pontiac G6 and extremely pleased with our sales experience. Vernon Ousley was friendly and put us at ease right away. The whole sales team did an excellent job gett More

by ragazza_guasto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 16, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the kind words! Excellent customer service is our top priority Vernon is a testament to this. I am pleased that he was able to guide you through the purchasing process, keeping you informed and comfortable and also getting you the best deal possible. Welcome to the family and thanks again for your great recommendation! Also, be sure to connect with us via Facebook and Twitter to stay up-to-date on service specials and manufacturer news. Best, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

September 12, 2013

From start to finish Miracle handled everything so smoothly. In all the years my husband and I have been buying cars we have never received such great service. It was actually a pure joy buying a car More

by Ygatison25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
Sep 12, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Hello and thanks for your glowing review! When I hear clients who had experiences as fabulous as yours it makes me proud to be a part of this team. I am pleased to hear that everything was perfect from start to finish and that we exceeded all of your expectations. Please reach out (via Facebook, Twitter, or phone) and let us know if we can be of any more assistance. Best, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

September 11, 2013

I went into the dealership not planning on buying a vehicle. Once I arrived I met Vernon Ousley who I now consider my new best friend. Vernon was so friendly and patient. What I like best about Vern More

by carmen2425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Carmen, thanks you for the kind words! I know that Vernon will be thrilled to hear that he was able to not only help you, but make the car-buying process an enjoyable experience. We treat our customers like family and truly appreciate when they share their feedback. Be sure to follow us on Facebook and Twitter to stay up-to-date with all of our specials. Best, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

September 09, 2013

Terri was amazing! From the moment she received my contact information, she was texting (which is my preferred method of communication) regarding financing, credit application, and the next steps that More

by nianafox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Hello and thanks for sharing your experience. I am glad I was able to help you in such a detailed manner via text. We are always looking for ways to better communicate with our clients whether it's text, email or phone conversations. Also, I am glad to hear that Chris and Thomas were able to take good care of you concerning the paper work and finance. We are sorry for the limited selection of your vehicle model. Don't hesitate to reach out if you need anything else. our job is to serve you! Take care, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

September 08, 2013

The buying experience was a good one. they met me at the air port on time. the truck had all the stuff on it they told me that it had. The price was what said it was going to be. Chris Clouse went out of hi More

by williamwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

William, thank you very much for this excellent feedback and congratulations on your new vehicle! I'm happy to hear that our team was able to help you understand all of the technical capabilities of your new truck. The kind of car-buying experience you described is precisely what we shoot for and it makes me proud to hear that our team is going above and beyond. Please follow us on Facebook and Twitter to discover terrific service specials and contact us right away with any and all questions. Take care, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

September 02, 2013

Kevin was very patient with us, taking his time to let us feel more comfortable before we made our decision. He made us feel relaxed and helped us through any questions we had. More

by mary041993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Hello Mary and thank you for the glowing review! We completely understand that car shopping can be a daunting task, and I am happy to hear that Kevin and the rest of our team was able to make the process comfortable and fun. Congratulations on your new vehicle, I am sure that you will love it! Welcome to the family and be sure to stay connected with us via Facebook and Twitter for all of our service specials and manufacturer news. Take care, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

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