Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I gave a great rating because the staff was honest. I was asked to do things that I did not need, I had questions about my second car and ray took the time to answer all of them. He also took time to explain asked to do things that I did not need, I had questions about my second car and ray took the time to answer all of them. He also took time to explain to my daughter about when to rotate tires and when to get oil changes. The problem we took the car in for was fixed quickly and reasonably priced. Thank you. More
Buying my vehicle at Miracle was the least stressful of any buying experience i've ever had. I set up an appointment with Chris Clouse and he was ready when I arrived. He was very friendly, answered my q any buying experience i've ever had. I set up an appointment with Chris Clouse and he was ready when I arrived. He was very friendly, answered my questions and I feel he was honest in doing so. Everyone that I came into contact was friendly and very personable. The finance experience was quick and explained as everything was completed. I will certainly go back to Miracle Chrysler Dodge Jeep and refer Chris to anyone looking to make a purchase. More
This was probably the most comfortable I've ever been buying a car. "Big" Mike Moore was friendly and laid back. He was very helpful too, able to answer all of my questions about financing and the SUV buying a car. "Big" Mike Moore was friendly and laid back. He was very helpful too, able to answer all of my questions about financing and the SUV itself. He introduced me to the mechanics, even his secretary, and suggested questions I should probably ask the finance guy. No joke - when I left out from the dealership in my new car, I knew I was in the right vehicle, for the right price, and that I had bought it from the right people. And since it was a Valentine's gift, the wife was pretty happy too. More
I went to check out vehicle selections at MCDJ and was immediately greeted by Todd and Vernon. Unlike other dealerships, they did not smother me which makes the whole experience so much better. Since my immediately greeted by Todd and Vernon. Unlike other dealerships, they did not smother me which makes the whole experience so much better. Since my buying experience could be a little more difficult, they were more than happy to still talk to me and assist me in finding the best financing deal possible. Most dealerships listen to my information and give me the old, "we can't touch you" line. The whole team that I worked with at MCDJ was very courteous and professional and actually sat and talked with me while the formality of buying a car was going on in the background. Definitely will recommend this dealership and sales team to friends. More
I shopped dealerships from Alabama to the state of Washington trying to find a good work truck. Kevin Lee at Miracle Dodge went above and beyond the competition in both customer service and price. B Washington trying to find a good work truck. Kevin Lee at Miracle Dodge went above and beyond the competition in both customer service and price. Bert curry had all the finance information ready to go and it was a hassle free process. I recommend the dealership to all my friends in the southeast looking to purchase a new vehicle. Hands down Miracle Dodge is the best dealership I have ever worked with. More
We found out about this dealership through our insurance company. I was impressed with the no pressure atmosphere and the willingness to go the extra mile for us. I am over 50 and have always purchased fo company. I was impressed with the no pressure atmosphere and the willingness to go the extra mile for us. I am over 50 and have always purchased ford trucks. I decided to test drive a ram before going to a ford dealership. I decided to go ahead and purchase the ram 2500 bighorn, only time will tell if I have been fully converted to a ram fan! If the product is as good as the people that we dealt with, then I will be a very happy and loyal customer in the future! More
Chris worked really hard to earn my business. He was both responsive and thorough in addressing all of my concerns/questions, and I always felt I was being treated honest and fairly. He made this the most ha responsive and thorough in addressing all of my concerns/questions, and I always felt I was being treated honest and fairly. He made this the most hassle free automobile buying experience I’ve ever had, and I've bought a lot of automobiles. More
Kevin went way over and above what he needed to do in order to make us happy. We negotiated for well over an hour and throughout the entire process, he was courteous and friendly. Even after the sale h order to make us happy. We negotiated for well over an hour and throughout the entire process, he was courteous and friendly. Even after the sale he has gone out of his way to keep us happy and satisfied customers. Our intention is to continue to return to Miracle Dodge for our service needs as well as keeping them in mind should we need another new vehicle in the future. More
I recently was in an accident and totalled my car. I needed to get into something pretty quickly, but my credit lacks desirability. I looked on the internet (just browsing) to see if there were any used needed to get into something pretty quickly, but my credit lacks desirability. I looked on the internet (just browsing) to see if there were any used cars I may be interested, clicked on one and Terri Appleton called me within 30 minutes to find out about my interest and assured me they would be able to help and set up an appointment for Cody Sims to show me a few. We arrived at the car lot and told Cody our situation and a little about what we would be interested in driving. Within and hour, not only did he have us in a car we love, it wasn't used! It was brand new and the payment was even cheaper than the payment I was previously making on an older car!!! I have sat at a car lot for 4-6 hours getting all the paperwork taken care of. These people are amazing! Listen to what the customer wants, VERY friendly, have great prices, and understand that we all live a busy life and won't keep you all day!! I would definitely recommend this car lot to anyone in need of a vehicle!!! More
THERE. ARE. NO. WORDS. that would adequately describe how wonderful my experience with this dealership has been. I purchased a new 2014 Jeep Compass Sport in October 2013. Along with the sale of the vehicle, wonderful my experience with this dealership has been. I purchased a new 2014 Jeep Compass Sport in October 2013. Along with the sale of the vehicle, a deal was made to have power locks and windows installed (since the model didn't come with it). After driving the car for a little under 90 days, I brought it back to the dealership to have everything installed. Unfortunately, due to unforeseen circumstances, they were unable to install power locks and windows. This was extremely upsetting to me because the sale of the vehicle depended on this deal. However, Bert Curry was sure to make things right. He made things SO RIGHT that he replaced my car with an even newer car, and an upgraded package. Kevin Lee helped in expediting the sale and paperwork - making my experience even better. Although I worked closely with Bert and Kevin, the entire staff was friendly, engaging and a complete joy to be around. In the beginning I was willing to go out of my way to this dealership instead of the dealership closer to my house, and it was because of the numerous stellar reviews by customers. All I can say is that I am thrilled I made the decision to come to these guys - because they literally work miracles. More