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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,099 Reviews
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1290 Nashville Pike

Gallatin, TN

37066

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Showing 1,099 reviews

February 17, 2014

I gave a great rating because the staff was honest. I was asked to do things that I did not need, I had questions about my second car and ray took the time to answer all of them. He also took time to explain More

by Jclapper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reynolds
Feb 19, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

We appreciate this positive feedback because it tells us that our service department is doing a top-notch job of providing efficient and informative service. I'm so happy to know that our team took the time to explain vehicle servicing to your daughter. That's the kind of attention to detail that we as a business believe in. Take care and be sure to LIKE us on Facebook and FOLLOW us on Twitter to find incredible savings offers for the future. Best, Terri Appleton (615) 452-2792

February 15, 2014

Buying my vehicle at Miracle was the least stressful of any buying experience i've ever had. I set up an appointment with Chris Clouse and he was ready when I arrived. He was very friendly, answered my q More

by sbpierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Congratulations on your new car! Buying a vehicle is a big step and I'm thrilled to know that our team made it an enjoyable and relaxing experience. Chris is an all-star member of our team and I will be sure to pass along your kind words. Enjoy the new ride and if you have any questions, feel free to give us a call. Our friendly staff is always ready to assist! Take Care, Terri Appleton (615) 452-2792

February 15, 2014

This was probably the most comfortable I've ever been buying a car. "Big" Mike Moore was friendly and laid back. He was very helpful too, able to answer all of my questions about financing and the SUV More

by bigtom76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks for the terrific review! It's wonderful to hear that your wife's Valentine's Day gift turned out so great. Mike and the rest of the team take pride in providing our guests with a personal and efficient purchasing experience and I hope that you'll contact us down the road with all of your automotive needs. Have a wonderful day and be sure to follow us on Facebook and Twitter to discover fantastic specials from our service department. Sincerely, Terri Appleton (615) 452-2792

February 10, 2014

I went to check out vehicle selections at MCDJ and was immediately greeted by Todd and Vernon. Unlike other dealerships, they did not smother me which makes the whole experience so much better. Since my More

by lmcswain48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

On behalf of everyone at Miracle Chrysler Dodge Jeep Ram, I'd like to thank you for this awesome review. Our staff is trained to deliver informative and pressure-free assistance to all of our guests and I'm pleased to see that your visit was exactly that. Give us a call if you have any questions about your car and have a wonderful day! Regards, Terri Appleton (615) 452-2792

February 09, 2014

I shopped dealerships from Alabama to the state of Washington trying to find a good work truck. Kevin Lee at Miracle Dodge went above and beyond the competition in both customer service and price. B More

by dmorrill55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

We love hearing from our happy customers! Thanks for the great star rating and for sharing your experience with Kevin and Bert. I will be sure to pass along your kind words to the team and I hope that you'll contact us down the road with all of your automotive needs. Also, find us on Facebook and Twitter to see dealership news and service department specials. We'll look forward to seeing you again. Best, Terri Appleton (615) 452-2792

February 08, 2014

We found out about this dealership through our insurance company. I was impressed with the no pressure atmosphere and the willingness to go the extra mile for us. I am over 50 and have always purchased fo More

by JackCribbs
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Woodruff
Feb 19, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks for stopping by to leave this amazing review of Miracle Chrysler Dodge Jeep Ram. Our team works hard to ensure that all of our customers drive off the lot feeling confident and happy and I'm pleased to see that you are loving your 2500! Take care and be sure to follow us on Facebook and Twitter to take advantage of huge service savings down the road. Sincerely, Terri Appleton (615) 452-2792

February 03, 2014

Chris worked really hard to earn my business. He was both responsive and thorough in addressing all of my concerns/questions, and I always felt I was being treated honest and fairly. He made this the most ha More

by genuine555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks so much for this great feedback! Our sales team is committed to making the car-buying process hassle-free and enjoyable, and I'm thrilled that your experience with us was exactly that. Chris is an asset to our team and will be glad to know his hard work and dedication did not go unnoticed. I'll be sure to forward your compliments to him. We appreciate your business and hope to see you for any of your future automotive needs! In the meantime, stay connected with us on Facebook and Twitter for dealer news and specials. Kind regards, Terri Appleton (615) 452-2792

February 03, 2014

Kevin went way over and above what he needed to do in order to make us happy. We negotiated for well over an hour and throughout the entire process, he was courteous and friendly. Even after the sale h More

by CraigTemple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this great feedback with us! We strive to create an enjoyable car-buying experience, and I'm happy to hear that your visit was such a positive one. Kevin is a valuable member of our team and will be glad to hear his efforts did not go unnoticed. If there's anything else we can do for you, please don't hesitate to contact us. Also, take a moment to check out our Twitter and Facebook pages for exclusive content and specials. Kind regards, Terri Appleton (615) 452-2792

January 31, 2014

I recently was in an accident and totalled my car. I needed to get into something pretty quickly, but my credit lacks desirability. I looked on the internet (just browsing) to see if there were any used More

by tish1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this great review! Quality customer service is our top priority, and I am grateful to hear how much you enjoyed your car-buying experience with us! Cody is an asset to our team and will be encouraged by your kind words as well. We appreciate your business and we look forward to working with you in the future! In the meantime, be sure to follow us on Facebook and Twitter for exclusive content and specials. Best regards, Terri Appleton (615) 452-2792

January 17, 2014

THERE. ARE. NO. WORDS. that would adequately describe how wonderful my experience with this dealership has been. I purchased a new 2014 Jeep Compass Sport in October 2013. Along with the sale of the vehicle, More

by amandacwalden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Amanda, we love reading reviews like yours -- thank you for your glowing remarks! Our entire team is committed to providing top-notch customer service, and it sounds like that was exactly your experience with us! I'll be sure to pass along your compliments to Bert and Kevin as well. They are both valuable members of our team and will be happy to hear that their outstanding service has contributed to another very satisfied Miracle customer. We appreciate your business and look forward to serving you again! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer specials and other fun stuff. Best regards, Terri Appleton (615) 452-2792

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