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Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
1,054 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,054 reviews
August 26, 2014
Awesome It was a total pleasure purchasing our truck from Miracle Chrysler! They weren't pushy like many dealers we visited in the past. Recommend highly!! It was a total pleasure purchasing our truck from Miracle Chrysler! They weren't pushy like many dealers we visited in the past. Recommend highly!! More
by bogangtr
Employees Worked With
Mike Woodruff
August 26, 2014
I do not know what you mean by title These guys did something no one else could do. They got us a truck. We will be back and we will send people to them. They are great. These guys did something no one else could do. They got us a truck. We will be back and we will send people to them. They are great. More
by Patricia Aldridge
August 11, 2014
New Jeep Purchase Our experience was a good one. Mike Woodruff is a very knowledgeable and friendly salesman. He gave us opportunity to privately discuss things and th Our experience was a good one. Mike Woodruff is a very knowledgeable and friendly salesman. He gave us opportunity to privately discuss things and there was no high pressure what soever. I have already recommended him to a co-worker and will with any future porential buyers that I know. I hope future service department visits will be as seemless and easy. More
by kmcarter
August 11, 2014
Great Dealership! We had the pleasure of working with Patrick Johnson. He listened to what we wanted and found the car that fit our needs. I have purchased two cars We had the pleasure of working with Patrick Johnson. He listened to what we wanted and found the car that fit our needs. I have purchased two cars from Miracle and both times the experience was great. The service department is great also. If you need a car, see Patrick Johnson. For a guy who hates to car shop, it was a fun experience. More
by CEB16
Employees Worked With
Patrick Johnson
July 28, 2014
It's a Miracle they are in business I'll start by saying Chris Clouse is a stand up guy in a room full of morons. He should move on to bigger and better things. Bert Curry is a grump tha I'll start by saying Chris Clouse is a stand up guy in a room full of morons. He should move on to bigger and better things. Bert Curry is a grump that only smiles for website photos and has the personality of a brick and is all around crummy human. He didn't just low ball me, he INSULTED me on my trade. Thousands below "poor trade value" on a good condition vehicle. He never even came over to introduce himself. Just paper back and forth proving his arrogance and crap personality. Miracle knowingly sold me a vehicle that can't hold more than 300 lbs in weight. I told the staff I was looking for a vehicle for work, and the used Hemi ram on the lot looked as though it filled my needs. The very first time I used the truck to haul a load for work, I was warned to "do something different" by my boss. This is because Miracle sold a truck with 3 out of 5 leaf springs missing on each side. Who the xxxx does that? All this after being fired from my job for not being able to follow through with commitments the 3rd day of ownership, On the 5th day I had the truck, the check engine light came on. When it rains, it pours right? Well, Miracle was kind enough to clear the code and tell me "it's due to the aftermarket exhaust" that came on the truck when purchased. On the way home, the light came on again. A Cashier at autozone diagnosed the problem as a bad Air/Idle valve. I found this out, only after the truck died in traffic on the interstate with no shoulder to pull off on. The valve was replaced at my expense and it's ran fine ever since. Last, 1 month after purchase the power steering went out. Which was another costly expense. If these guys would pony up and be honest they would have a return customer. Instead they got a nasty review, and I will never send business to Miracle. It's a Miracle they are in business. More
by dave2jzgte
Employees Worked With
July 25, 2014
Purchase of Used Car Finished purchasing a used truck. The vehicle was priced well and the staff was excellent in communicating with me during the process. I would feel Finished purchasing a used truck. The vehicle was priced well and the staff was excellent in communicating with me during the process. I would feel confident going back to purchase another one. More
by Jason Erlewine
Employees Worked With
Larry
July 24, 2014
Buyer The dealership has been amazing and very much helpful through it all. They answered every question and everything was legit. I recommend this as my n The dealership has been amazing and very much helpful through it all. They answered every question and everything was legit. I recommend this as my number one dealership. More
by ashiaanderson
July 24, 2014
Car Purchased This was our 2nd car purchased here within the week that is how happy we are with their service and we would recommend them to others which I have at This was our 2nd car purchased here within the week that is how happy we are with their service and we would recommend them to others which I have at Lowes where More
by haire44
Employees Worked With
Mike Woodruff
July 08, 2014
THEY DON'T GIVE UP KEVIN LEE MY SALESMAN NEVER GAVE UP..AND EITHER DID THE STAFF AT MIRACLE CHRYSLER DODGE JEEP... I BOUGHT MY NEW 2013 MINI VAN LAST YEAR AND IT WAS AW KEVIN LEE MY SALESMAN NEVER GAVE UP..AND EITHER DID THE STAFF AT MIRACLE CHRYSLER DODGE JEEP... I BOUGHT MY NEW 2013 MINI VAN LAST YEAR AND IT WAS AWESOME AS WELL...BUT, RAN INTO A SNAG WITH A LOSS OF A JOB, AND FILED A CHAPTER 7...... I WENT BACK TO MIRACLE AND ASKED OR SOME HELP TO GET ANOTHER VAN IN THE PALCE OF THE NEW ONE THAT THE BANK WAS GOING TO TAKE BACK... AND THEY SEARCHED VERY HARD TO FIND A BANK TO HELP ME GET ANOTHER CAR...IT WASN'T THE MINI VAN I WANTED BUT, TO GET ME BACK ON TRACK, THEY WERE ABLE TO GET ME INTO A CHEVEY TRAIL BLAZER AND MAKING IT A STEPPING STONE BACK TO RECOVERY OF BUILDING MY CREDIT....AND WITHIN A SHORT TIME OF A YEAR OR SO I WILL BE ABLE TO TRADE IN FOR A NEW VAN AGAIN..... THEY ARE AWESOME AND I WOULD GO BACK TO THEM TIME AND TIME AGAIN AND LET EVERYONE KNOW THEY TRUELY ARE A MIRACLE TO FOLKS LIKE ME AND OTHERS .. THANKS, ITALIANCOWBOY, HARRY JAMES More
by HARRY JAMES
