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Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
1,151 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,151 reviews
January 12, 2025
I had a good experience with my recent purchase. Mason was very helpful and I would recommend him and Gallatin CDJR. Mason was very helpful and I would recommend him and Gallatin CDJR. More
by sdurham001
Employees Worked With
January 10, 2025
Bait and switch on last 2 visits. Almost 400 dollars that I wasn’t expecting to pay. Almost 400 dollars that I wasn’t expecting to pay. More
by rlh.1970
Employees Worked With
January 10, 2025
Service was great staff polite, knowledgeable and quick. Was in an out in no time Was in an out in no time More
by Tabjackback
Employees Worked With
January 06, 2025
Went to visit this dealership on new years. I was told due to my particular trade in situation to wait till Jan 6th! Totally fine but on Jan 3 I get a text from the other salesman saying due t I was told due to my particular trade in situation to wait till Jan 6th! Totally fine but on Jan 3 I get a text from the other salesman saying due to new incentives that they could make the vehicle I was looking at work, So I call him he tells me hey let me ask my manager if I can come get u in the glady and we can get ur jeep from discount tire n talk at the dealership ill call u right back.. cool i start getting ready ( they did a soft pull wed) I got the alert. ) he tells me he will call me right back. Next thing I know im getting alerts “left and right they’re dragging my credit w diff banks ! W out me there or calling me back then texts me I need a co signer and they’re only offering me 16k which is terribly low to begin with black book average is 19k .. it’s the same situation the older guy said wed that’s why he said to WAIT because 25% off msrp would take the heat well so instead of waiting like his senior counter part drug my credit so instead of waiting like he was advised he started dragging it credit I had no idea he was about to do that, very sneaky . More
by Njnikkie28
Employees Worked With
Ethan
January 04, 2025
My service was done on time and I was treated like an old time customer, despite the fact that this was my first time here. Honestly, I was taken back somewhat by the fact that I was charged for “data storag time customer, despite the fact that this was my first time here. Honestly, I was taken back somewhat by the fact that I was charged for “data storage.” More
by Randy Motz
Employees Worked With
Morgan Moncivaiz
January 03, 2025
Service was expedient , friendly and efficient . I was taking in at my appointment time and service was excellent I was taking in at my appointment time and service was excellent More
by muzlyrehc
Employees Worked With
January 01, 2025
Just had oil changed and they wrote down the wrong mileage on the ticket and window sticker mileage on the ticket and window sticker More
by drjacobs
Employees Worked With
December 21, 2024
The service that I received was impeccable! I was greeted as soon as I got there. I was asked about other services, which I very much appreciated. Everything was done in a very timely fashion, I was greeted as soon as I got there. I was asked about other services, which I very much appreciated. Everything was done in a very timely fashion, so I wasn’t there for hours. The entire staff at GCDJR was awesome! I would DEFINITELY recommend them and I WILL be back!! More
by Lane Creations
Employees Worked With
Morgan and Ethan
