Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They had excellent service and made it easy to choose their service. They made it easy to understand everything and answered any questions I had with a friendly attitude. They made the purchase of my fir their service. They made it easy to understand everything and answered any questions I had with a friendly attitude. They made the purchase of my first car a great experience and I definitely recommend buying a car from this dealership. You can't go wrong with them. More
This was an amazing car-buying experience! I had been looking for a very specific jeep since February of 2012. I had an extremely bad experience with Chrysler Dodge Jeep of Franklin in Franklin, TN. On looking for a very specific jeep since February of 2012. I had an extremely bad experience with Chrysler Dodge Jeep of Franklin in Franklin, TN. One of my friends referred me to Miracle and told me they were the best. She purchase her jeep there in 2011. Although the drive was awful (50 miles from my job in Franklin!!), the team was incredible. I had been talking back and forth with Terri via phone and text, finding out info about the inventory, etc. When I got there, I worked with John Small, who was WONDERFUL! He was knowlegable about the products and fun to work with. Bert and Chris worked out my financing for me and they were courtesy and professional. Needless to say, I will send all of my friends and neighbors there if they are in the market for a new vehicle. It's nice to be treated with respect at a dealership. That's hard to find and I am appreciative! More
My husband and I have bought a total of 6 vehicles from Chris and Burt. we have always been pleased with our service there and will keep comming back! We have sent I know over 5 or 6 friends and family mem Chris and Burt. we have always been pleased with our service there and will keep comming back! We have sent I know over 5 or 6 friends and family members there and they also have bought cars from them!! I own a 2012 dodge charger R/T and there is NOO better car on the road! I love my charger! My next one is going to be a SRT8 :) Barry my husband has a dodge truck,my daughter owns a dodge challenger and our future son in law has a dodge also! We are a dodge family!! We will deff be back!!! Thank you all for the great service you provide!!! Fay Russell Hendersonville,Tn More
I was Treated like royalty By Bert curry,Chris austin.& mike Carman Very Good people.I would recomend these guys if you need a new or used Car austin.& mike Carman Very Good people.I would recomend these guys if you need a new or used Car More
Salesman was courteous, friendly and tried to get best deal from Sales mgr he could. Every thing was explained to me so that I understood the deal. deal from Sales mgr he could. Every thing was explained to me so that I understood the deal. More
I had went to a dealership I had previously bought cars from looking to buy a used car. Wanted to keep my payments at a reasonable rate. I was one of the first to arrive at the dealership that morning. I t from looking to buy a used car. Wanted to keep my payments at a reasonable rate. I was one of the first to arrive at the dealership that morning. I test drove the vehicle, started on the paperwork, and then was made to sit and wait. I had one person ahead of me. I was made to wait 4 or more hours just to find out nothing. By this time the dealership was hopping with alot of people. I guess selling the new cars was more important than selling me a used one. I was told to go home and they would call me tomorrow. I came home aggravated and frustrated with my experience. That's when Terri Appleton contacted me and asked why I didn't stop by Miracle Chrysler Dodge Jeep. I told her the vehicle I was looking for was out of my price range, and explained my aggravation with the other dealership. She asked me to come give Miracle Chrysler Dodge Jeep a chance. She promised me my experience would be totally different with them. After talking a while, I decided to give them a chance. So I was informed to see Keith when I got there. When I got there, it was like Keith was waiting on me. He gave me his undivided attention, and went straight to work for me. In less than 45 minutes, he wasn't putting me in the vehicle I came to look at but rather trying to put me in a brand new car instead. When I left there that night, I was driving my very own 2013 Dodge Dart with all the bells and whistles. I was so impressed with the friendly service I had from Terri, Keith, Bert, Thomas and Tim that I brought my mother down with me the next day and she purchased herself a car as well. I can not say enough about the people who work there, and how it doesn't matter to them whether you're buying a new or used car, you are treated the same. These people work for you to get you what you want. I had an excellent experience with them. They are an excellent team. This is my one stop car shop. I will never buy from another dealership. THESE GUYS ROCK!!! Oh I almost forgot... The other dealership called me the next morning and told me I would have to put more money down on that used vehicle before they could put me in it. I proudly said,"that's okay, I went by Miracle Chrysler Dodge Jeep last night and I'm driving a 2013 Dodge Dart today." Their reply was "oh okay." Miracle Ford didn't want my business, Miracle Chrysler Dodge Jeep did. They did everything they said they would do. These people are AWESOME!!! More
Intially I was looking to purchase my 2013 Grand Cherokee SRT8 from another dealership here in Nashville. The other dealership tried to use how rare the vehicle was to escalate the pricing. I decided to go SRT8 from another dealership here in Nashville. The other dealership tried to use how rare the vehicle was to escalate the pricing. I decided to go through my banks car buying service which put me in the direction of Miracle Jeep. John Smalls contacted me over the phone about the vehicle I was looking to purchase. I told John what I was expecting the price of the vehicle to be in order to move forward with buying. These guys immediately met the pricing I was looking for without going back and forth. I would definitely do business with these guys in the future from a sales standpoint. Now we will see if the service department matches the sales department. More
When searching for a newer vehicle, stopping in at several dealerships to decide which type we wanted, we visited Miracle Chrysler-Dodge-Jeep in Gallatin. We found the dealership to be welcoming, fri several dealerships to decide which type we wanted, we visited Miracle Chrysler-Dodge-Jeep in Gallatin. We found the dealership to be welcoming, friendly and enthusiastic. Our salesman was Derek Ritchie who was very knowledgeable of the vehicles, warranties and all our questions. Without high pressure tactics, Derek worked diligently to find just what we wanted with more options than we expected, while working successfully in keeping us within our budget. We were more than pleased with the employees, the environment and the general buying experience that kept us at ease during the entire process. We will be a continued customer of Miracle and would highly recommend the dealership and the salesman. More