
Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My sales person was Chris Clouse and he was awesome. He worked with my credit score and helped me to get into the nicest truck I have ever had. I came to the dealership in my wife's car and it needed to be worked with my credit score and helped me to get into the nicest truck I have ever had. I came to the dealership in my wife's car and it needed to be at the shop by 3:00. Chris followed behind me across town to drop the car off and then drove me back to pick up my new truck. I would recommend this dealership and Chris Clouse to anyone. More
My first contact with Miracle Chrysler was Terri Appleton, who answered the initial email. She provided detailed directions to the dealership when I called her on the number provided by her. My ne Appleton, who answered the initial email. She provided detailed directions to the dealership when I called her on the number provided by her. My next contact was Chris Clouse, who was waiting for me even though I was late arriving. He drove the car and I sat on the passenger side for it was late and I was not familiar with that area of town. We went to his office and discussed a possible trade in and pricing for the one I was looking at. I left with a offer and follow up was provided by Terri, who answered all my questions promptly. I went back to the dealership a few days later to test drive the car and Chris was again waiting for me when I arrived. We took a trip in the car, and I was satisfied with it and we were able to come to a satisfactory deal on both sides. Chris Austin completed all the financial paperwork in a timely maner and I drove my purchase home that very day. I was introduced to all the sales people by Chris Clouse,and everybody was super-nice. I went back the next day to leave the paperwork from my trade and everybody remembered my name. I have already let my family know how awesome this experience was. Now I will tell others and I drive and enjoy my purchase. More
Everything went good with my repairs. I was kept completely informed on what they found and what was being done to my vehicle. They, also, kept me apprised of cost and what warranty would cover. I completely informed on what they found and what was being done to my vehicle. They, also, kept me apprised of cost and what warranty would cover. I was completely satisfied with the service I received. More
Car deal was carried off with integrity, honest and straight forward dealing with no haggling or "sales pressure". Would do business again! I would recommend the dealership and most certainly Mr. Chr straight forward dealing with no haggling or "sales pressure". Would do business again! I would recommend the dealership and most certainly Mr. Chris Clouse. More
I live 50 miles from this dealer and will not do business with anyone else...brad was so profesional and kind. They bent over backwards to give us a deal we couldn't find anywhere else. These guys are awesom with anyone else...brad was so profesional and kind. They bent over backwards to give us a deal we couldn't find anywhere else. These guys are awesome More
I appreciated Ray's customer-service focus and friendly, calm manner when explaining problems as they came up. However, the "Vehicle Checkup" form was not filled out and I am left to wonder if th friendly, calm manner when explaining problems as they came up. However, the "Vehicle Checkup" form was not filled out and I am left to wonder if the total inspection was completed and if so what the status is for the unmarked areas. As usual I can always expect that the paper mat has been left in my Jeep and the greasy hand print in left on the material portion of the drivers door. I have not figured out why the greasy hand print is necessary but it is always there following service. That is an example of why I am a regular customer to another auto service business and only come to the Jeep dealer when a really good coupon comes my way. Would I recommend the dealership -- not very often but sometimes. Just before Christmas I was experiencing a problem with my Jeep and was told by your service department that they were booked and couldn't help me until later the next week. I found another business who took the Jeep without hesitation and ended up replacing the radiator by the end of the day. Meaning that I could drive to my parent's a few hours away for Christmas. That business I readily recommend to everyone needing service because even without a coupon they deliver on service, friendly customer relations and no greasy hand prints or paper mats anywhere on/in the Jeep. Their prices are reasonable considering the excellent, thorough and timely service delivered. More
My teenage daughter was looking for her first car. This was the first dealer that we stopped at. Chris came out and met us. Showed us a couple of cars. She wanted to look more so we left. After visitin was the first dealer that we stopped at. Chris came out and met us. Showed us a couple of cars. She wanted to look more so we left. After visiting several other dealerships in the area we came back to Chris. Of all the sales persons that we spoke with that day, Chris was the only one who truly seemed interested in helping us. I would recommend this dealer to anyone and make sure you ask for Chris! More
My daughter and I were coming to look at a Jeep Compass through the USSA buying program. The person that we were supposed to meet was actually out sick. We instead met with Andrew. He was very knowledgea through the USSA buying program. The person that we were supposed to meet was actually out sick. We instead met with Andrew. He was very knowledgeable about the car that my daughter wanted and was able to get us the financing that she needed to buy her car. The whole experience was very pleasant for both of us. We want to thank everyone there for a great trip to Gallatin. Thank You Again, Celeste and Katie Meisner More
I went into Miracle Chrysler Dodge Jeep looking for a Grand Cherokee, not intending to buy one that day. I test drove one but needed to sleep on it. Brad Billingsley went above and beyond customer servic Grand Cherokee, not intending to buy one that day. I test drove one but needed to sleep on it. Brad Billingsley went above and beyond customer service by giving me his personal phone number in case I had any questions for him. I decided I wanted it and spoke with him on the phone about the options I had on trading in a vehicle. When filling out the papers and working out a deal to get the Jeep, Mr. Billingsley was informative, super helpful and professional. Unlike most car salesmen, he seemed to be looking out for my best interest. Brad made buying a brand new vehicle less intimidating. I will be referring anyone looking for a new vehicle to go to Miracle Chrysler because of Brad and all the friendly people there. More
I moved to Tennessee from Germany and got in contact with terri prior to arriving in country. I was immediately impressed with The friendly response and willingness to work with us. We found a great car for terri prior to arriving in country. I was immediately impressed with The friendly response and willingness to work with us. We found a great car for a great deal. When we arrived to Tennessee they sent a driver out to Nashville to pick us up from our hotel. I was traveling with my wife and four year old daughter and nine month old son. They were very accommodating. Andrew was very patient with us an our kids as they were very restless. Overall, I wish there were something more i could do in return for them rather than write a review. Wonderful and stress free experience. I would absolutely recommend this dealer and especially to any military member who is in my situation. More