Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have never had such a pleasant experience buying a car. Mike was patient as my wife, two kids and I looked over the truck we came to see. He never sold us on anything, instead, he guided us as we test drov Mike was patient as my wife, two kids and I looked over the truck we came to see. He never sold us on anything, instead, he guided us as we test drove the truck and looked at compatible models just to make sure. Once we decided to buy the truck, he became a real advocate for us as the buyer. He never made promises he couldn't keep, and he made sure we were comfortable every step along the way. Mike Woodruff is excellent at his job! Chris in the finance department made sure that the tedious process of signing countless papers went as smoothly as possible. If I ever move, I will fly back to Nashville to buy a new car from this dealership! - Chris Ziegler More
These two guys that support your sales staff are great. They are easy to work with and they always work to please. My last visit was to change out my factory rims to a different factory rim. I started with They are easy to work with and they always work to please. My last visit was to change out my factory rims to a different factory rim. I started with Chris is parts. Chris was professional, friendly and very helpful. He worked with me on my options for new rims. I still wasn't sure of how the rim would look. Chris got one in to show me. I was sold. Chris then hooked me up with Ray in service. Ray was easy to work with. We set up an appointment to replace the rims and Ray told me what to expect for replacing the rims. When I arrived for my appointment Ray got me checked in. Within an hour your service staff replaced my rims and had me back on the road. The rims look great. I want to thank Chris in parts and Ray in service along with your mechanics for taking great care of my Charger. More
I'm a Soldier deployed in Afghanistan, I didn't need a new car, but was looking for one before I came home. I used the USAA car buying service and they set me up with Miracle Chrysler Dodge Jeep R need a new car, but was looking for one before I came home. I used the USAA car buying service and they set me up with Miracle Chrysler Dodge Jeep Ram. The person I talked to was Terri Appleton, she was very nice and helpful whether it was over the phone or via email she was quick to respond to any questions I had if Terri wasn't there I talked to Bert Curry whom was also very helpful as well. I didn't find the exact car I was looking for, but they had a much more well equipped version of the car I was looking for. I wasn't interested in the car at first, but they offered me a pretty good deal on it. I had my wife go pick up the car for me, and she said she had a good experience and people were very kind and accomadating to her, she even said to me, "we wouldn't get this kind of treatment at dealerships in our own city" and we live approximately 60 miles away from Miracle. That's got to be worth something cause my wife did not want to go 60 miles and pick up a car, so I guess the trip was worth it for her. My wife hates going to car dealerships, so if she had nothing negative to say about Miracle then they get a 5 out of 5 rating from me. My wife is still figuring out all the options and equipment the car came with, so hopefully it's all there as quoted to me, I guess I'll find out when I get home from deployment. More
My sales person was Chris Clouse and he was awesome. He worked with my credit score and helped me to get into the nicest truck I have ever had. I came to the dealership in my wife's car and it needed to be worked with my credit score and helped me to get into the nicest truck I have ever had. I came to the dealership in my wife's car and it needed to be at the shop by 3:00. Chris followed behind me across town to drop the car off and then drove me back to pick up my new truck. I would recommend this dealership and Chris Clouse to anyone. More
My first contact with Miracle Chrysler was Terri Appleton, who answered the initial email. She provided detailed directions to the dealership when I called her on the number provided by her. My ne Appleton, who answered the initial email. She provided detailed directions to the dealership when I called her on the number provided by her. My next contact was Chris Clouse, who was waiting for me even though I was late arriving. He drove the car and I sat on the passenger side for it was late and I was not familiar with that area of town. We went to his office and discussed a possible trade in and pricing for the one I was looking at. I left with a offer and follow up was provided by Terri, who answered all my questions promptly. I went back to the dealership a few days later to test drive the car and Chris was again waiting for me when I arrived. We took a trip in the car, and I was satisfied with it and we were able to come to a satisfactory deal on both sides. Chris Austin completed all the financial paperwork in a timely maner and I drove my purchase home that very day. I was introduced to all the sales people by Chris Clouse,and everybody was super-nice. I went back the next day to leave the paperwork from my trade and everybody remembered my name. I have already let my family know how awesome this experience was. Now I will tell others and I drive and enjoy my purchase. More
Everything went good with my repairs. I was kept completely informed on what they found and what was being done to my vehicle. They, also, kept me apprised of cost and what warranty would cover. I completely informed on what they found and what was being done to my vehicle. They, also, kept me apprised of cost and what warranty would cover. I was completely satisfied with the service I received. More
Car deal was carried off with integrity, honest and straight forward dealing with no haggling or "sales pressure". Would do business again! I would recommend the dealership and most certainly Mr. Chr straight forward dealing with no haggling or "sales pressure". Would do business again! I would recommend the dealership and most certainly Mr. Chris Clouse. More
I live 50 miles from this dealer and will not do business with anyone else...brad was so profesional and kind. They bent over backwards to give us a deal we couldn't find anywhere else. These guys are awesom with anyone else...brad was so profesional and kind. They bent over backwards to give us a deal we couldn't find anywhere else. These guys are awesome More
I appreciated Ray's customer-service focus and friendly, calm manner when explaining problems as they came up. However, the "Vehicle Checkup" form was not filled out and I am left to wonder if th friendly, calm manner when explaining problems as they came up. However, the "Vehicle Checkup" form was not filled out and I am left to wonder if the total inspection was completed and if so what the status is for the unmarked areas. As usual I can always expect that the paper mat has been left in my Jeep and the greasy hand print in left on the material portion of the drivers door. I have not figured out why the greasy hand print is necessary but it is always there following service. That is an example of why I am a regular customer to another auto service business and only come to the Jeep dealer when a really good coupon comes my way. Would I recommend the dealership -- not very often but sometimes. Just before Christmas I was experiencing a problem with my Jeep and was told by your service department that they were booked and couldn't help me until later the next week. I found another business who took the Jeep without hesitation and ended up replacing the radiator by the end of the day. Meaning that I could drive to my parent's a few hours away for Christmas. That business I readily recommend to everyone needing service because even without a coupon they deliver on service, friendly customer relations and no greasy hand prints or paper mats anywhere on/in the Jeep. Their prices are reasonable considering the excellent, thorough and timely service delivered. More
My teenage daughter was looking for her first car. This was the first dealer that we stopped at. Chris came out and met us. Showed us a couple of cars. She wanted to look more so we left. After visitin was the first dealer that we stopped at. Chris came out and met us. Showed us a couple of cars. She wanted to look more so we left. After visiting several other dealerships in the area we came back to Chris. Of all the sales persons that we spoke with that day, Chris was the only one who truly seemed interested in helping us. I would recommend this dealer to anyone and make sure you ask for Chris! More