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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.5
1,132 Reviews
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1290 Nashville Pike

Gallatin, TN

37066

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Showing 1,132 reviews

February 03, 2014

Kevin went way over and above what he needed to do in order to make us happy. We negotiated for well over an hour and throughout the entire process, he was courteous and friendly. Even after the sale h More

by CraigTemple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this great feedback with us! We strive to create an enjoyable car-buying experience, and I'm happy to hear that your visit was such a positive one. Kevin is a valuable member of our team and will be glad to hear his efforts did not go unnoticed. If there's anything else we can do for you, please don't hesitate to contact us. Also, take a moment to check out our Twitter and Facebook pages for exclusive content and specials. Kind regards, Terri Appleton (615) 452-2792

January 31, 2014

I recently was in an accident and totalled my car. I needed to get into something pretty quickly, but my credit lacks desirability. I looked on the internet (just browsing) to see if there were any used More

by tish1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this great review! Quality customer service is our top priority, and I am grateful to hear how much you enjoyed your car-buying experience with us! Cody is an asset to our team and will be encouraged by your kind words as well. We appreciate your business and we look forward to working with you in the future! In the meantime, be sure to follow us on Facebook and Twitter for exclusive content and specials. Best regards, Terri Appleton (615) 452-2792

January 17, 2014

THERE. ARE. NO. WORDS. that would adequately describe how wonderful my experience with this dealership has been. I purchased a new 2014 Jeep Compass Sport in October 2013. Along with the sale of the vehicle, More

by amandacwalden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Amanda, we love reading reviews like yours -- thank you for your glowing remarks! Our entire team is committed to providing top-notch customer service, and it sounds like that was exactly your experience with us! I'll be sure to pass along your compliments to Bert and Kevin as well. They are both valuable members of our team and will be happy to hear that their outstanding service has contributed to another very satisfied Miracle customer. We appreciate your business and look forward to serving you again! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer specials and other fun stuff. Best regards, Terri Appleton (615) 452-2792

January 15, 2014

I gave this rating because Kevin Lee was very knowledgeable, friendly, and honest. He went out of his way to get me the exact jeep I was looking for. Pricing and quality of the vehicle met my exp More

by simeone71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 16, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

We appreciate you stopping by to share your awesome experience with us. Kevin is a valued employee and he will be thrilled to hear that he has another satisfied customer. Also, thanks for the 5-star rating! This type of feedback is great because it tells us that we're doing an A+ job with our guests. For future service needs, please visit us on Facebook and Twitter. There you will find dealership updates and fantastic service specials. Take Care, Terri Appleton (615) 452-2792

January 05, 2014

Great service, they worked with me while being very fair and trying to get a number we both wanted. I did not like how Chrysler as a company no longer gives you a full tank of gas when you purchase a new ve More

by jdneal88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 06, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for leaving this review and sharing your thoughts! Quality customer service is our top priority, and I am grateful to hear our team was so accommodating to your car-purchasing needs. Vernon is indeed a great guy -- and an asset to our team. I'll be sure to pass along your compliments to him. Your business is very much appreciated, and we look forward to working with you in the future. In the meantime, be sure to follow us on Facebook and Twitter for exclusive deals and content. Kind regards, Terri Appleton (615) 452-2792

December 30, 2013

My original reason for stopping at this dealer was to look at pre-0wned Chrysler 300's. However, the 300's available were older than I wanted. Fortunately, Kevin Lee suggested I test drive a 2014 . More

by mergatrode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Stan, thank you for your kind words and 5-star review! Our number one goal is providing our guests with outstanding customer service, and I'm glad to hear that this was demonstrated during your visit. Kevin is an asset to our team and will be encouraged to know that his hard work was recognized by you. I hope you're enjoying your new 300! We look forward to serving you again. In the meantime, be sure to connect with us on Facebook and Twitter for service specials and other fun stuff. Best regards, Terri Appleton (615) 452-2792

December 28, 2013

I was on my way to another dealership, where I had purchased my last vehicle and decided to stop at Miracle to look at their Grand Cherokees. Michael Moore in sales greeted me with a smile and a hand More

by jarco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2014 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write such kind words about your experience with us! We truly appreciate your positive feedback. Michael and Bert are both valuable members of our team, and I'm happy to hear that they took great care of you -- just like family. I'll be sure pass along your compliments to them. Congratulations on your new Grand Cherokee! Please keep us updated if there's anything else we can do for you. Also, be sure to follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely, Terri Appleton (615) 452-2792

December 18, 2013

Vernon was very friendly and patient with me and my daughter there was several vehicles that we asked about and he was willing and able to help this was the first vehicle that I've bought in 12 years s More

by brettcmosley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 19, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the great 5-star review! Our sales team works hard to create an enjoyable car buying experience; and, I'm happy to hear that Vernon took great care of you and provided the level of customer service that you deserve. I'll be sure to pass along your compliments to him. We appreciate your business and look forward to serving you again! In the meantime, stay connected with us on Facebook and Twitter for service specials and other fun stuff. Kind regards, Terri Appleton (615) 452-2792

November 06, 2013

My car blew the engine. I had to have another car. Andrew helped me find another car quickly and efficiently. I don't need to write a bunch of idle accolades. The salesman was great. The dealership is 200 ya More

by lyyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks for the great review! I'm happy to hear that your experience with us was a positive one. Andrew is a valued member of our team and will be pleased to know his efforts did not go unnoticed. We look forward to serving you in the future, and if you like, also stop by our Facebook and Twitter pages for exclusive content and specials. Regards, Terri Appleton 615-452-2792

November 05, 2013

Exceptional customer service by my salesperson, absolutely wonderful experience for my first brand new car purchase! The staff was extremely friendly and seemed to genuinely care that I purchased a More

by Whitney8011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks so much for your awesome review! We focus on providing consistently friendly and genuine customer service, and we're glad to know we hit the mark with you. It's great to hear how excited you are about your vehicle and the purchasing process. We look forward to serving you again in the future. Also, be sure to visit our Twitter and Facebook pages for exclusive content and service specials. Regards, Terri Appleton 615-452-2792

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