Gallatin Chrysler Dodge Jeep Ram

I had my 2013 Dodge Ram in for a oil service and when I picked it up I asked if they can show me how to stop the radio from playing for 45 seconds after the key is off and the doors are shut. The service t picked it up I asked if they can show me how to stop the radio from playing for 45 seconds after the key is off and the doors are shut. The service tech showed me how to do it and I showed him that it would not stay and would reset back to factory setting of 45 seconds. The service tech told me he would send an email to Chrysler to see if they know what is wrong. It has been over a week and never heard anything. Today I had my wife's van oil changed and again ask if they heard anything on my truck the service lady said she has not and went to get the service tech but he supposedly went to lunch. She told me she would call me today with an answer whether they heard anything from Chrysler or not but it is after 9pm and not heard anything. You would figure a 2013 Dodge Ram would not be too hard to get an answer on a maintenance problem or would like to find out the problem in case any other new truck is having the same problem. Right now I am very disappointed with Dodge Ram and Miracle Car Dealer on my situation which all they had to do is keep communication with me but when you go weeks and hear nothing makes you feel like they don't care about your problem.. Finally received call from dealership and was told how to fix the problem and it worked so far. I am now satisfied with there service just wish they would communicate better. A phone call every couple of days or email saying they haven't heard from Chrysler would have been good then I would have felt like they were working on the problem instead of me asking all the time. Again this is a Nice friendly dealership and would recommend them because they will fix whatever problem you have. More

Miracle is a great place to purchase a new or used car. They worked very hard to get me into the car I wanted for the payment I wanted. This is the second car I have bought through them. They worked very hard to get me into the car I wanted for the payment I wanted. This is the second car I have bought through them. More

One of the best dealerships in the region! Great service and they really try to get you the best deal possible. Kevin, Bert, and Terri are very personable and are genuine in what they say and do. and they really try to get you the best deal possible. Kevin, Bert, and Terri are very personable and are genuine in what they say and do. More

exceptional dealership and very courteous personnel. one of the most important experiences came when the pre-owned Wrangler I purchased had a top issue and they agreed to repair, at no charge, with little of the most important experiences came when the pre-owned Wrangler I purchased had a top issue and they agreed to repair, at no charge, with little inconvenience. More

Chris was friendly, helpful and did everything he could to give us a good deal. When we called to accept the deal, he worked quickly to be sure we would not have to wait for our new vehicle to be ready an to give us a good deal. When we called to accept the deal, he worked quickly to be sure we would not have to wait for our new vehicle to be ready and the paperwork was prepared when we arrived 30 minutes after we called to let him know we were returning to purchase the new Jeep Compass. We will definitely refer friends and acquaintances to Miracle Jeep Chrysler Dodge and have them ask for Chris Clouse. More

After a week of research online, and talking with Terri Appleton and Mike Woodruff, my wife and I made the drive from Clarksville, TN to Gallatin, TN in order to get the USAA pricing. I am Active Duty Mil Appleton and Mike Woodruff, my wife and I made the drive from Clarksville, TN to Gallatin, TN in order to get the USAA pricing. I am Active Duty Military stationed at Fort Campbell, KY. Mike and Terri were very helpful throughout the entire process. This was hands down the easiest car buying experience I've ever had. Very friendly staff, nobody was pushy or rude. Great Experience! More

He helped us the best way possible. His persistence in getting us into a new vehicle showed how dedicated he was to us as the customer and how valuable he is to the company. Normally I have buyers remorse getting us into a new vehicle showed how dedicated he was to us as the customer and how valuable he is to the company. Normally I have buyers remorse, but I am happy with my purchase and everything that came with it. I will be recommending the dealership to my family, friends, and soldiers. Outstanding Job!!!! More

Not only was everyone at the dealership friendly, knowledgeable and extremely willing to help, but Chris Clouse was willing to do whatever it took to get me in a car. He was extremely honest, forthc knowledgeable and extremely willing to help, but Chris Clouse was willing to do whatever it took to get me in a car. He was extremely honest, forthcoming and didn't beat around the bush. He laid all the circumstances out on the table, and did everything he could to put me in a new vehicle. In the end, I got the vehicle I wanted, and left with a smile on my face. This dealership, as well as Chris Clouse, made the experience of buying a new vehicle painless and easy. I would 100% recommend this dealership and salesman to everyone I know! More

I had a great experience at Miracle Chrysler. At the end I had a great experience at Miracle Chrysler. At the end of April, I was in a vehicle accident which totaled out the Acura that I owned and loved I had a great experience at Miracle Chrysler. At the end of April, I was in a vehicle accident which totaled out the Acura that I owned and loved. As a result, I was forced into the car market, shopping for a new vehicle, not something I had planned to do. I have always wanted a Jeep Wrangler and am a big fan of the 4-door JK's. I was torn between buying a brand new vehicle and a used vehicle, particularly a Jeep, for obvious reasons. Internet shopping brought me across a really nice, hardly used 2012 4-door Wrangler at Miracle. This Jeep already had most of the aftermarket modifications I was planning to spend a lot of money and time doing myself once I had purchased whichever Jeep I would eventually decide on. I called the dealership, spoke to Kevin and we scheduled a test drive. Working in sales myself, I truly appreciate working with someone that can admit when they don't have all the answers and are not afraid to engage other team members and resources to find those answers. Kevin did just that. Although very helpful, Kevin introduced me to Andrew, a Jeep owner and associate of Kevin's. Between the three of us we literally kicked the tires for a few hours, talked about Jeeps and I was able to find an answer for most of my questions. Keep in mind I have been researching Jeeps for a very long time (Since long before my accident), and although I didn't know many things about this particular Jeep, I knew most of what I needed to know walking onto the lot this day about Jeep vehicles in general. The test drive went great and ultimately led to us sitting down and negotiating the price that same evening. After some back and forth, Kevin, Andrew and their manager Bert were willing to meet the price I walked in the door expecting to pay and we struck a deal. Chris, in finance, offered great terms if I wanted to finance through their dealership. I am a saver and had plenty of on hand cash to which I paid outright for 60% of the vehicle and financed the remainder. Walking onto the lot I had already secured a fantastic rate for the amount I was planning to finance, and somehow Chris managed to come in with an even lower rate. Despite Chris's great effort, at the last minute a third party came in almost 1% lower and I choose the third party. I live in midtown Nashville and so Miracle is a good 30 minute drive north of town, not a place I can just pop into when I have concerns. Since selling me the Jeep, I have had several questions about this and that, to which Kevin has been very prompt at finding answers and getting back to me via both email and phone. Miracle was very helpful and I would highly recommend their dealership to all vehicle shoppers. Chris Jones Nashville, TN More

Doing business with them was extremely easy. No fuss, no hassle, which is exactly what I want and expect from a dealership! Loved working with Bill, but most importantly I LOVE my new ride!!!!!!! hassle, which is exactly what I want and expect from a dealership! Loved working with Bill, but most importantly I LOVE my new ride!!!!!!! More