Back

Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.5
1,134 Reviews
Contact Dealership

1290 Nashville Pike

Gallatin, TN

37066

Directions

By Type

Showing 1,134 reviews

March 10, 2025

Great service. Pricey but good work. To many emails reminding of upcoming appointment. Overall great job! More

by brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
March 10, 2025

Service was prompt. Appreciated how quickly they were able to handle my warranty recall claim More

by Peyton K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Mar 11, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks for the kind words about our service at Gallatin Chrysler Dodge Jeep Ram, Peyton! We're so glad you can count on our team to deliver.

March 09, 2025

Angela was fantastic! !! We had just moved to this town looking for our next person to be our next go to for our help on our vehicles. The town we moved from we were on a t More

by greenejustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Justin, we're delighted to hear that Angela made such a positive impression and is ready to be your go-to at Gallatin Chrysler Dodge Jeep Ram! Thank you for choosing us, and we look forward to assisting with all your vehicle needs.

March 08, 2025

Morgan was very helpful. She was very organized and pleasant to work with. The service was good More

by Brinkley1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Mar 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

It means so much to us to see your review of Morgan! Thanks from the team at Gallatin Chrysler Dodge Jeep Ram.

March 04, 2025

Morgan helped me with my service issue. She cares about her customers and she would communicate with me. She was excellent with customer service and I was recommend her to anyone! More

by Lynn.daughtry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan - Service Dept
Mar 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Lynn, we're delighted to hear that Morgan provided excellent customer service at Gallatin Chrysler Dodge Jeep Ram. Thank you for recommending her and sharing your positive experience!

March 04, 2025

Hands down the best car purchasing experience I’ve ever had! My new vehicle was even delivered to my home! More

by WC York
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Null
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Reeves
Mar 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that your car purchasing experience with Gallatin Chrysler Dodge Jeep Ram was the best you've ever had! Enjoy your new vehicle, and thank you for choosing us!

March 04, 2025

Brought my Van in because my High Beams aren’t working. First time I was told they were fixed. Nope! Second time I was told they work and nothing was wrong. Nope! Third time I was told the diagnostic test More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandy Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Jennifer, I'm sorry to hear about the ongoing issues with your van's high beams. This sounds very frustrating and we apologize for any inconvenience caused. Please reach out at your convenience to discuss an adequate solution moving forward. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

March 03, 2025

Great service but you wear me out with emails and calls about service and follow up. More

by Sdelano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

It was our pleasure to assist you. Thank you for your feedback and we will keep this in mind moving forward.

March 03, 2025

Great car, great deal, friendly staff. Salesman was knowledgeable about the car and it's features. More

by Ian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vedant
Mar 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Ian, thank you for choosing Gallatin Chrysler Dodge Jeep Ram and leaving us a five-star review! We are happy to hear that our team was friendly and knowledgeable.

March 02, 2025

I own a 2011 dodge challenger that I’ve put the 130k miles on for over a decade. I’m about to purchase an EV (cash) in hopes of avoiding this volatile oil/ gas market so I dropped my challenger off for More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandy Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Null
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your detailed feedback with us. It sounds like we missed the mark in providing a seamless and respectful experience, especially regarding communication and transparency about fees. We appreciate your candidness as it helps us improve our service standards. If there's anything further you'd like to discuss or if you have any questions, please feel free to reach out directly. Thank you, Kendall Queen - Sales Manager - 615-452-5267 Ext 2177

1
...