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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,072 Reviews
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1290 Nashville Pike

Gallatin, TN

37066

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Showing 1,072 reviews

November 11, 2024

They were all very nice and courteous, especially Matt Pruitt. The process always takes too long to purchase a new vehicle even when everything was set up in advance. Very disappointed that i would be More

by hmcrn
Recommend Dealer
Yes
Employees Worked With
Matt Pruitt
Nov 11, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We're glad to hear that Matt Pruitt and the team at Gallatin Chrysler Dodge Jeep Ram provided courteous service, though we apologize for any inconvenience regarding the credit card fee. Your comments are valuable, and we'll take them into consideration as we strive to improve our customer experience.

November 11, 2024

Sales was great service is always good . . miss angela in the service department ia always a huge help with an amazing attitude More

by nolandiffendorfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Darnell
Nov 11, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Nolan, we're delighted to hear that Angela and our team at Gallatin Chrysler Dodge Jeep Ram provided you with great service. Thank you for the kind words!

November 04, 2024

Clean, nice, professional. Little pricey. Young kid stood on light bar . A no no. Thanks More

by bobbymaynard0632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer . Very good
Nov 04, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you, Bobby, for stopping by to leave Gallatin Chrysler Dodge Jeep Ram a wonderful review! We are glad our team was professional, and we appreciate your feedback.

October 20, 2024

My son’s truck died on the side of the road and we took it to a local mechanic who told us it was going to cost us thousands of dollars to get it repaired. We had it towed to Gallatin Chrysler Dodge Jeep More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Melissa, we're delighted to hear that our service team at Gallatin Chrysler Dodge Jeep Ram could provide a cost-effective solution for your son's truck. Thank you for trusting us with the second opinion and sharing your positive experience!

October 14, 2024

I've been going here for years, I bought my first car here and the service has always been excellent. More

by Braden.wagner1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Oct 15, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Braden, we're delighted to hear that you've consistently had excellent service experiences with us at Gallatin Chrysler Dodge Jeep Ram. Thank you for your continued trust and support!

October 13, 2024

I had to wait Al lost 4 hours for an oil change, the guy that was there was very overwhelmed because the call center had scheduled too many appointments at the same time. Me coming from retail even if the More

by debradavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandy Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

I apologize for the long wait and any confusion regarding your service package. We strive to provide efficient service, and it's clear we fell short during your visit. Your feedback is important, and I'd like to address these concerns personally if you're willing to reach out. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

October 10, 2024

Never paid that much for an oil change anywhere. Brad or the technician that did the oil change told me I had an exhaust leak, checked it out NO leaks found, C.V. axel leak on boot checked in out More

by dpeacock392
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brad
Oct 11, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

It's concerning to hear about your experience with the oil change and subsequent inspections. We strive for accuracy in our assessments, so it's disappointing that we may have fallen short here. Please reach out if you'd like to discuss this further or address any other concerns you might have. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

October 06, 2024

Angela is always so very friendly and accommodating. I appreciate her going out of her way each time to ensure customers have a great experience! More

by edd31757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Angela consistently provides friendly and accommodating service at Gallatin Chrysler Dodge Jeep Ram. Thank you for sharing your positive experience with us!

Oct 07, 2024 -

edd31757 responded

You're very welcome!

October 02, 2024

Contacted to schedule my truck for routine service was able to get in and completed in timely fashion More

by stratton23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks for choosing Gallatin Chrysler Dodge Jeep Ram! We're glad to hear your truck's service was completed promptly. See you next time!

September 30, 2024

Angela was super. Other staff I talked to were accommodating and helpful. I feel good about this dealership and will continue to do business there. More

by Jmheisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 30, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear Angela and the rest of our team at Gallatin Chrysler Dodge Jeep Ram provided such a positive experience. Thanks for your continued support!

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