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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,104 Reviews
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1290 Nashville Pike

Gallatin, TN

37066

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Showing 1,104 reviews

January 21, 2025

Zach Cupp is a SuperStar! Listened to my needs and always responded in time. Thank you! More

by Grey Christie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Cupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominik
Jan 21, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Zach and the team are always happy to help you out! Thanks for choosing Gallatin Chrysler Dodge Jeep Ram!

January 20, 2025

Love Angela! She is always dependable and on top of things. I know I can depend on her to take care of my truck. More

by Brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela and Brad
Jan 20, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Brandy, we're delighted to hear that Angela has been dependable and attentive for you at Gallatin Chrysler Dodge Jeep Ram. Thank you for sharing your experience!

January 19, 2025

They are professional and provide excellent customer service. Morgan and the service team were great and had my vehicle serviced thoroughly and quickly. More

by Fityeahyeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Sandel
Jan 20, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Morgan and the service team at Gallatin Chrysler Dodge Jeep Ram provided you with excellent customer service. Thank you for sharing your experience, and we look forward to serving you again!

January 18, 2025

The service was fast and very professional, I rate it 5 stars and 10 out of 10 More

by Dwright1368
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela express service writer
Jan 20, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks so much for your kind feedback! We look forward to your next visit to Gallatin Chrysler Dodge Jeep Ram!

January 12, 2025

I had a good experience with my recent purchase. Mason was very helpful and I would recommend him and Gallatin CDJR. More

by sdurham001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Null
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We're glad to hear Mason was helpful during your visit at Gallatin Chrysler Dodge Jeep Ram. We appreciate your recommendation and hope you're enjoying your new vehicle!

January 10, 2025

Bait and switch on last 2 visits. Almost 400 dollars that I wasn’t expecting to pay. More

by rlh.1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandy Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

I would be grateful for the chance to speak with you directly and see what I can do to improve your experience. If you're willing to talk this through, please give me a call at your earliest convenience. Thank you for your feedback, Tj Pardue - Service Manager - 615-452-2792 ext 2233

January 10, 2025

Service was great staff polite, knowledgeable and quick. Was in an out in no time More

by Tabjackback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review Gallatin Chrysler Dodge Jeep Ram!

January 08, 2025

The staff at the dealership was kind and helpful, and they got us the vehicle we wanted. More

by Mii2703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Victory, Lawrence Reeves
Jan 08, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Congratulations on your new car and thanks for choosing Gallatin Chrysler Dodge Jeep Ram above the rest! We hope you enjoy the ride.

January 06, 2025

Went to visit this dealership on new years. I was told due to my particular trade in situation to wait till Jan 6th! Totally fine but on Jan 3 I get a text from the other salesman saying due t More

by Njnikkie28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ethan
Jan 08, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We are sorry to hear about your experience with the credit checks and trade-in situation. It sounds like there was a miscommunication, which is not what we aim for when assisting our customers. We would appreciate the opportunity to discuss this further and address any concerns you may have. Please feel free to reach out at your convenience so we can make things right. Thank you.

January 04, 2025

My service was done on time and I was treated like an old time customer, despite the fact that this was my first time here. Honestly, I was taken back somewhat by the fact that I was charged for “data storag More

by Randy Motz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Moncivaiz
Jan 06, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Randy, we're glad to hear you felt welcomed at Gallatin Chrysler Dodge Jeep Ram! We appreciate your feedback regarding the data storage charge and will look into it. Thank you for bringing this to our attention.

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