Gainesville Hyundai
Gainesville, GA
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298 Reviews of Gainesville Hyundai
You had the vehicle from 10-16-23 until 11-10-2023 and all that was done was a one hour diagnostic and did not figure out the reason it was brought to begin with and then wanted to charge me $360 labor an all that was done was a one hour diagnostic and did not figure out the reason it was brought to begin with and then wanted to charge me $360 labor and over $4000 to replace a sensor that was not bad yet according to the tech, he just recommended I change it. Now I will say I didn’t call back until 10-18 to check it in so you can say a day or two was my fault. Then the following Wednesday on 10-25 and it was not even looked at yet after I was told it would be checked on 10-16 or maybe 10-17. I waited until 11-08-23 to call again and was told what they found and Benji said he should have called me yesterday. The only call I ever received from them was to ask what was wrong with the car. I had already told them when I called on 10-10 and again when they called again on 10-26 when I was asked what was wrong with it so he could explain to the tech. This was Benji who I had already explained the issue to twice previously. Did he not take any notes? It was a terrible experience and I doubt I will ever use this dealership again. More
Matt Lane was my representative. He was very thoughtful and considerate about my needs as well as my funds. There was no pressure in getting services that I did not need. There was r He was very thoughtful and considerate about my needs as well as my funds. There was no pressure in getting services that I did not need. There was recommendations and his suggestions were à la cart if the packages that were offered looks overwhelming to my pocket. No service representatives I have ever dealt with ever made theses types of recommendations. There was no pressure here and the mechanic (Eric) was a pleasure to speak with as well. They also went over everything that was done to my vehicle as well as gave me a print out of their recommendations which explained in detail what and why for those recommendations. I have never received this type of service before, EVER!!! I will definitely come back, Thank you All!!! More
Seth and Mario were excellent. Very fair and easy negotiations, extremely easy financing - I was in and out in less than an hour! Seth particularly was super helpful at communicati Very fair and easy negotiations, extremely easy financing - I was in and out in less than an hour! Seth particularly was super helpful at communicating and ensuring the process was smooth from start to finish. More
Pleasantly surprised how quick and easy the entire car buying experience was. Everyone we dealt with was very courteous. I will definitely recommend them to everyone! buying experience was. Everyone we dealt with was very courteous. I will definitely recommend them to everyone! More