Gainesville GMC

Everything in the process was perfect until the date of pick up and beyond…The reason mainly is their finance person, Chris. He does not communicate, does not return calls and leaves you in limbo. Like rig pick up and beyond…The reason mainly is their finance person, Chris. He does not communicate, does not return calls and leaves you in limbo. Like right now. My payment is due in the 18th and I still have not received the supposed flash drive that contains all the paperwork. I have no idea where to send the payment. The GM SATS HE CARES AND UNDERSTANDS and would get back to me with details. Yep, you guessed it, crickets chirping. I have never been so disappointed in a dealership as I am in Gainesville GMC. Hopefully you find a dealership that truly cares. I am not feeling it from them. More

Communication is horrible. The salesman was great but managment is terrible. Was suppose to have my car delivered Tues. , then Wed. no communication exept on Thursday they s The salesman was great but managment is terrible. Was suppose to have my car delivered Tues. , then Wed. no communication exept on Thursday they said they would send pics when it was picked up. Once again, have not gotten confirmation if it was picked up or not. Meanwhile I am paying insurance on a vehicle I have not seen and don't know when I will. Left a message for one of the managers with no response More

At the end of our negotiations, I requested to remove to aftermarket warranties for over five thousand dollars. Was flat out told he'll pull this deal off the table, if I don't purchase these two warranties aftermarket warranties for over five thousand dollars. Was flat out told he'll pull this deal off the table, if I don't purchase these two warranties that I didn't want. I don't think that's legal.Why don't you tell me if it is More

Great dealership. Not pushy on sales. Very helpful. The whole process was simple and quick. Not pushy on sales. Very helpful. The whole process was simple and quick. More

Daniel was very helpful &courteous . Many as well he tried his best . We are satisfied with our purchased . Many as well he tried his best . We are satisfied with our purchased . More

All the sales people that I dealt with were remarkable. I just fee that I was hustled a bit by the financial rep. He talked me into a 5 year extended warranty on my 2 year ole Encore GX and didn't empha I just fee that I was hustled a bit by the financial rep. He talked me into a 5 year extended warranty on my 2 year ole Encore GX and didn't emphasize that it cost so much. However, I must admit that I stupidly signed the contract. Not happy with outcome. More

I purchased a truck I was not happy with, they pulled out all the stops to help correct the issue. I now have the truck I wanted. all the stops to help correct the issue. I now have the truck I wanted. More

Great vehicle purchase experience. I would highly recommend this dealership as they exceeded my expectations. Thanks to the team (Daniel P. and Chris B.) that assisted me and valued m I would highly recommend this dealership as they exceeded my expectations. Thanks to the team (Daniel P. and Chris B.) that assisted me and valued my time in finalizing the purchase so quickly. More

I am very unsatisfied and disappointed with the service that I received. Chevy seemed high on price for their diagnose and recommend that we take it to GMC. If I could go back, I would go back to Chevy in that I received. Chevy seemed high on price for their diagnose and recommend that we take it to GMC. If I could go back, I would go back to Chevy in a heartbeat and pay the more money. Goes back to you get what you pay for. They did a diagnose for around 200 and a video that was about 2 minutes long telling everything that was wrong. The went to fix the first thing and wanted another 570 for two hours to take the starter off and continued with another two separate diagnosed fees. These things were mentioned in the video from the initial diagnosed so I was misled on why I was being ripped off. I’m posting bill and work as well with this review. I’m a single mother with two children and have to work two and a half weeks to pay this bill and yet my car still isn’t fixed. Ask questions and watch out. More

Chris Salter and his team were great! ! Thank you so much for everything you did for me! ! Thank you so much for everything you did for me! More