Gainesville Chrysler Dodge Jeep RAM - Service Center

I live out in the country, and it is a long drive into the dealership. I stopped by the dealership to see if I could walk in and get an oil change. I talked to the service advisor, Scott Potter. He coul the dealership. I stopped by the dealership to see if I could walk in and get an oil change. I talked to the service advisor, Scott Potter. He could not have been more helpful. Got me in right away and kept me updated on the progress. Thanks for working me! More

Scott at the service center was extremely helpful in providing if expectations and following up with me timely to explain the findings. Additionally, the shuttle service was very appreciated! providing if expectations and following up with me timely to explain the findings. Additionally, the shuttle service was very appreciated! More

Very disappointed, the service department was not truthful and waisted 15 days, my vehicle was there 8 days before they checked it. Failed to order the parts for another two days. truthful and waisted 15 days, my vehicle was there 8 days before they checked it. Failed to order the parts for another two days. More

Terrible customer service. The Gen Manager should be removed asap. I traded in my jeep today because of the terrible service I received The Gen Manager should be removed asap. I traded in my jeep today because of the terrible service I received More

Terrible customer service, Service Manager wouldn't speak with me! Would give a lower rating, but there isn't an option!!!! with me! Would give a lower rating, but there isn't an option!!!! More

Performed repair as promised. Provided shuttle while repair was done. Offered to was my car. Thank you Provided shuttle while repair was done. Offered to was my car. Thank you More

Great service, efficient timing, friendly staff, and a very welcoming reception area. Highly recommend this business! very welcoming reception area. Highly recommend this business! More

very clean and neat. They were very knowledgeable and ready for my car. I didn't expect so much efficiency. They were very knowledgeable and ready for my car. I didn't expect so much efficiency. More

Advisor was very knowledgeable. Everything was completed when promised. Assisted me when requested an online coupon. Everything was completed when promised. Assisted me when requested an online coupon. More

work was completed that vehicle came in to have done. Kristan and Jaime made sure that I had a vehicle while work was completed which was a big help since I live out of town. Kristan and Jaime made sure that I had a vehicle while work was completed which was a big help since I live out of town. More