Gainesville Chrysler Dodge Jeep RAM - Service Center
Gainesville, FL
571 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center
Great dealership for service needs and even washed my vehicle, which is beyond expected. Many thanks. vehicle, which is beyond expected. Many thanks. More
Great service. Olga came and personally picked me up at 5:30pm after shuttle driver couldn’t find my location. She went above and beyond for sure, all while it was Olga came and personally picked me up at 5:30pm after shuttle driver couldn’t find my location. She went above and beyond for sure, all while it was apparent she was short staffed (the advisor I had scheduled with was out day of my appointment.) Please recognize her for me! More
Kristan is Awesome! She was very professional, knowledgeable, attentive, and responsive! I can only wish every service department had someone like her! She was very professional, knowledgeable, attentive, and responsive! I can only wish every service department had someone like her! More
Truck is still there. 5 days and not even diagnosed yet. Two days I called for an update with someone telling me they will call me tomorrow only to hear from no one. Calle 5 days and not even diagnosed yet. Two days I called for an update with someone telling me they will call me tomorrow only to hear from no one. Called back on day 5 at 730a. Stayed on hold literally 51 min before a receptionist picked up and told me “service r is busy, call back later”. Sent three text messages in 5 days without reply. Finally someone called me back and updated me that they still have not yet diagnosed the issue. I do not currently have a vehicle to drive. Most repairs can be completed in 5 days, yet alone 5 days and issue still unconfirmed…. More
I live out in the country, and it is a long drive into the dealership. I stopped by the dealership to see if I could walk in and get an oil change. I talked to the service advisor, Scott Potter. He coul the dealership. I stopped by the dealership to see if I could walk in and get an oil change. I talked to the service advisor, Scott Potter. He could not have been more helpful. Got me in right away and kept me updated on the progress. Thanks for working me! More