Gainesville Chrysler Dodge Jeep RAM - Service Center

I went for an oil change and tire rotation, but did not make an appointment. Olga made me feel like a valued customer and my jeep got the service that it needed. I will return due to this great treatment make an appointment. Olga made me feel like a valued customer and my jeep got the service that it needed. I will return due to this great treatment More

Appointment check-in for service was quick and friendly. Check out was quick and the service person went above and beyond to work up a quote for tires I'll be needing soon and she explained the specials the Check out was quick and the service person went above and beyond to work up a quote for tires I'll be needing soon and she explained the specials they were running. More

Every one was great, especially Olga. We talked about my tire lock being broke at some dealer, and replacing it. No it wasn’t done at your service center. They also cleaned the car, which We talked about my tire lock being broke at some dealer, and replacing it. No it wasn’t done at your service center. They also cleaned the car, which was bad due to rain and living on a limerick road. Totally great service! More

Great dealership for service needs and even washed my vehicle, which is beyond expected. Many thanks. vehicle, which is beyond expected. Many thanks. More

Great service. Olga came and personally picked me up at 5:30pm after shuttle driver couldn’t find my location. She went above and beyond for sure, all while it was Olga came and personally picked me up at 5:30pm after shuttle driver couldn’t find my location. She went above and beyond for sure, all while it was apparent she was short staffed (the advisor I had scheduled with was out day of my appointment.) Please recognize her for me! More

The service department was very professional and courteous. The service was comprehensive and was completed quickly as well. courteous. The service was comprehensive and was completed quickly as well. More

Fast and exceptional customer service was provided during my first service appointment, will definitely return for future service needs. my first service appointment, will definitely return for future service needs. More

Kristan is Awesome! She was very professional, knowledgeable, attentive, and responsive! I can only wish every service department had someone like her! She was very professional, knowledgeable, attentive, and responsive! I can only wish every service department had someone like her! More

It was nice bringing my truck to a dealership that handled all my needs and then some handled all my needs and then some More

Truck is still there. 5 days and not even diagnosed yet. Two days I called for an update with someone telling me they will call me tomorrow only to hear from no one. Calle 5 days and not even diagnosed yet. Two days I called for an update with someone telling me they will call me tomorrow only to hear from no one. Called back on day 5 at 730a. Stayed on hold literally 51 min before a receptionist picked up and told me “service r is busy, call back later”. Sent three text messages in 5 days without reply. Finally someone called me back and updated me that they still have not yet diagnosed the issue. I do not currently have a vehicle to drive. Most repairs can be completed in 5 days, yet alone 5 days and issue still unconfirmed…. More