Gainesville Chrysler Dodge Jeep RAM - Service Center

Their mechanics are fantastic, they figured out the problem other dealer failed to find and resolved the problem swiftly and properly. problem other dealer failed to find and resolved the problem swiftly and properly. More

Did not diagnose problem correctly. Kept vehicle too long without offering a loaner car until days before car was returned. Paid to have part expedited but said part still hadn’t come i Kept vehicle too long without offering a loaner car until days before car was returned. Paid to have part expedited but said part still hadn’t come in. Car was at shop probably a week or two before any work was done. More

If I could give them a negative 5 stars it still wouldn’t be enough to explain how bad these guys are. be enough to explain how bad these guys are. More

The service was Fast. The price was reasonable. The advisor was very polite. All my concerns were addressed. I'll definitely be using this dealership for my regular mainte The price was reasonable. The advisor was very polite. All my concerns were addressed. I'll definitely be using this dealership for my regular maintenance. More

The staff was very friendly and knowledgeable. They went above and beyond all of our expectations to make sure our needs met and that we were happy. They went above and beyond all of our expectations to make sure our needs met and that we were happy. More

Very efficient and professional and pleasant staff. The waiting area good. Appreciated the coffee, water and snack that was available while waiting. The waiting area good. Appreciated the coffee, water and snack that was available while waiting. More

Came in with no appointment due to my jeep not starting up and got help quickly, sat for a short amount of time while they worked on my jeep. Got a new battery and problem was solved. up and got help quickly, sat for a short amount of time while they worked on my jeep. Got a new battery and problem was solved. More

Following the scheduled maintenance I spoke to the tech, who worked on the vehicle, and I told him of a problem with the wiper fluid dispenser, expecting to schedule an appointment to fix the problem. The who worked on the vehicle, and I told him of a problem with the wiper fluid dispenser, expecting to schedule an appointment to fix the problem. The tech actually pulled my truck back in to the bay, looked at the issue and actually unclogged the system. He gave me solid advise that I would eventually need to get the system worked on. Honest and helpful and rose above and beyond what was scheduled. Also, the service rep who assisted me was professional and courteous. I initially discussed the wiper fluid dispenser with her, instead of scheduling a repair, she asked the tech to step in to give me good advise in addition to the good advise she provided. both of these folks deserve a big kudos. I will continue to bring my vehicle to you for service and repair. More

Went for service and everything went Great. Jaime Daigle went out of her way to get everything done asap. She even helped me with a remote issue. I waited at the dealership while service was pe Jaime Daigle went out of her way to get everything done asap. She even helped me with a remote issue. I waited at the dealership while service was performed. Snacks, coffee, water & drinks in waiting area. More

Very nice customer service and waiting room has snacks! ! Kristan was great and on time ! Kristan was great and on time More