Gainesville Chrysler Dodge Jeep RAM - Service Center

Olga is so easy to work with. Amazing communication! Came in for a recall and they provided service exactly as promised. Did not try to upsell me on anything I did not need. Amazing communication! Came in for a recall and they provided service exactly as promised. Did not try to upsell me on anything I did not need. More

Technician work was perfect. Communication with the service advisor was poor. After drop off, could not actually talk to the service advisor. Communication was done via email. Wa Communication with the service advisor was poor. After drop off, could not actually talk to the service advisor. Communication was done via email. Was told it would be a 1 day turn around. Ended up taking 8 days. Apparently, after drop off it takes several days before the vehicle is assigned to a technician. Once the tech had the vehicle was done very quickly and professionally. Upon arrival to pick up the vehicle, the service advisor was unable to find the keys. Had to wait while they were located. Be forewarned, the service work is good but communication with the service advisors is lacking. More

I have been a customer of Gainesville CDJR for the past 4 years. I have purchased 2 Ram 1500 vehicles and have had their routine scheduled maintenance and any other service needs performed at this dealership years. I have purchased 2 Ram 1500 vehicles and have had their routine scheduled maintenance and any other service needs performed at this dealership with complete satisfaction. Jim Bradt, the salesman who I have dealt with for both of my purchases, has been my “go to person” whenever I have a question regarding my vehicles and other matters regarding Gainesville CDJR. I will remain a loyal customer unless given a reason otherwise. More

Matt was extremely helpfull. .took test drive ...very happy with new Jeep...much different from our other Jeeps. .took test drive ...very happy with new Jeep...much different from our other Jeeps. More

Olga is a saint! She kept us informed about what was wrong with the car and was very patient with our calls to see how much longer it would be! I feel very safe now She kept us informed about what was wrong with the car and was very patient with our calls to see how much longer it would be! I feel very safe now in our car! The mechanics did an amazing job! Thank you! More

Taylor did Great job helping with car maintenance! Excellent experience and highly recommended. Took work Excellent experience and highly recommended. Took work More

This place was awesome everyone was especially helpful to me and my family. We where traveling through when my truck broke down and they where awesome enough to get us in and repair it the same day. Thank Yo me and my family. We where traveling through when my truck broke down and they where awesome enough to get us in and repair it the same day. Thank You All So Much, Especially Mike the service guy that got us in when no other dealership could!!! More

Taylor is amazing to work with! !! She made it so easy to get my vehicle fixed. The technicians also made sure my vehicle was safe before I drove it out of the lot!! Thank you all!! !! She made it so easy to get my vehicle fixed. The technicians also made sure my vehicle was safe before I drove it out of the lot!! Thank you all!! More

Complete 120% costumer service, THIS PLACE ROCKS! OLGA IS THE BEST!!! Came in for oil change and tire rotation. Always make you feel at home and earns your trust. OLGA IS THE BEST!!! Came in for oil change and tire rotation. Always make you feel at home and earns your trust. More

Made appointment, was told car could be looked at soon. Kept getting pushed back over the weekend. Had to plan out with my wife who would have our other car for six days before someone even looked at my Kept getting pushed back over the weekend. Had to plan out with my wife who would have our other car for six days before someone even looked at my car. I’m sure that happens a lot and costs people hundred of dollars in rental fees. Pretty unacceptable behavior. I could understand a day or two, but caused a massive pain for us for a week while our car was just sitting on their lot doing NOTHING but waiting and getting pushed further and further back. More