Gainesville Chrysler Dodge Jeep RAM - Service Center

I had a very good experience with the Gainesville dealership. They spent the better part of a week tracking down the vehicle that I wanted. dealership. They spent the better part of a week tracking down the vehicle that I wanted. More

Jamie was very knowledgeable. Service on my Jeep was done well and took less time than estimated. I was kept up to date on progress. Nice to do business with. Service on my Jeep was done well and took less time than estimated. I was kept up to date on progress. Nice to do business with. More

Just an absurd experience. Totally inconvenient and a waste of my time. I scheduled an appointment on their website scheduler and nowhere does it say that the wait time for dia Totally inconvenient and a waste of my time. I scheduled an appointment on their website scheduler and nowhere does it say that the wait time for diagnostics is 3-5 days! Never heard of such a thing. What makes it even better is they have no loaner cars. Who can go without a car for 3-5 days!!?? I just left after I was told this and went to PEPBOYS where they did a diagnostic test within an hour. I’ll never come back to this dealer. More

Had great service from Jaime and crew. Everything went smoothly and was done on time. Everything went smoothly and was done on time. More

The customer is definitely not the first priority. Held my vehicle for over two weeks. Ordered the wrong part, no apology or rectification of the issue. No offer of a loaner vehicle. Held my vehicle for over two weeks. Ordered the wrong part, no apology or rectification of the issue. No offer of a loaner vehicle. More

Ogla was absolutely amazing. Very pleasant and kept me informed all along the process. I truly enjoyed interacting with her Very pleasant and kept me informed all along the process. I truly enjoyed interacting with her More

Great service provided by Olga and the rest of the team. Highly recommended. Easy to get an appointment scheduled, they provided a driver to help me get to work and the quality of the service was great. Highly recommended. Easy to get an appointment scheduled, they provided a driver to help me get to work and the quality of the service was great. More

I went for an oil change and tire rotation, but did not make an appointment. Olga made me feel like a valued customer and my jeep got the service that it needed. I will return due to this great treatment make an appointment. Olga made me feel like a valued customer and my jeep got the service that it needed. I will return due to this great treatment More

Appointment check-in for service was quick and friendly. Check out was quick and the service person went above and beyond to work up a quote for tires I'll be needing soon and she explained the specials the Check out was quick and the service person went above and beyond to work up a quote for tires I'll be needing soon and she explained the specials they were running. More

Every one was great, especially Olga. We talked about my tire lock being broke at some dealer, and replacing it. No it wasn’t done at your service center. They also cleaned the car, which We talked about my tire lock being broke at some dealer, and replacing it. No it wasn’t done at your service center. They also cleaned the car, which was bad due to rain and living on a limerick road. Totally great service! More