Gainesville Chrysler Dodge Jeep RAM - Service Center

I have had to return 3 times for a service engine light that repeatedly comes on since my recent repair, I was asked to pay an additional diagnostic fee and it would be a month before the next available ap that repeatedly comes on since my recent repair, I was asked to pay an additional diagnostic fee and it would be a month before the next available appointment. More

You forgot to put 4/5 lug nuts on a tire + it could’ve been bad. Communication is also not the best. Thankfully I’m getting rid of this Jeep soon. been bad. Communication is also not the best. Thankfully I’m getting rid of this Jeep soon. More

Good service—service promptly done—staff very knowledgeable friendly and up to date on service needed knowledgeable friendly and up to date on service needed More

Staff was easy to work with and very efficient on replacing my radio in a timely manner. replacing my radio in a timely manner. More

Kristan my service representative at Gainesville Dodge handled a difficult situation reasonably well. I will give them another chance to earn my business. handled a difficult situation reasonably well. I will give them another chance to earn my business. More

Proud of what they do and it shows. Very helpful at passing information along. Friendly Very helpful at passing information along. Friendly More

Service staff are always courteous. They also are respectful of the customer’s needs, time and efforts to satisfy them. They also are respectful of the customer’s needs, time and efforts to satisfy them. More

Had to wait 2. 20 hours. Others waited 1 hr and came in after me. 20 hours. Others waited 1 hr and came in after me. More

Sales department especially Jim Bradt was very helpful through everything and worked with the service department as needed. through everything and worked with the service department as needed. More

The rep did a good job of making sure I found the vehicle I wanted I wanted More