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Gainesville Chrysler Dodge Jeep RAM - Service Center

Gainesville, FL

4.4
479 Reviews

479 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center

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May 31, 2023

Service staff are always courteous. They also are respectful of the customer’s needs, time and efforts to satisfy them. More

by CLIFFSDUNAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan in service dept. James Brandt in sales.
May 27, 2023

Had to wait 2. 20 hours. Others waited 1 hr and came in after me. More

by ghiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department rep
May 27, 2023

Sales department especially Jim Bradt was very helpful through everything and worked with the service department as needed. More

by tjm2putt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW ALTMANNSBERGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Bradt
May 26, 2023

An hour to rotate 4 tires and remove a nail in one of the tires seems to be a bit too long. Expecially since I had a 2:15PM appointment. More

by bostewart47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Whitehouse
May 26, 2023

The rep did a good job of making sure I found the vehicle I wanted More

by recardo.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STRAVENSKY RAYMOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

I was pleasantly surprised by the turnaround time. The agent said that it'll be done within 2 hours; however, I don't think that I even waited an hour. More

by Anthony Amera Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
May 26, 2023

Taylor was very helpful and efficient in getting my Truck taken care of, great experience! Thank You! More

by mplabounty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Cassell
May 25, 2023

Greatly improved since the last visit. Taylor was friendly and kept me up to date.on what what happening. More

by MORGANATTWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
May 25, 2023

I wish they would’ve been able to provide a loaner vehicle as I had to spend several hundred dollars on a rental vehicle so I can get my family back-and-forth while they worked on my vehicle. They mad More

by elliottwaterbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2023

Not a fan of the first come, first served approach with oil changes. Appoinments are easier for me to schedule around. More

by JBARRY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure