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Gainesville Chrysler Dodge Jeep RAM - Service Center

Gainesville, FL

4.4
466 Reviews

466 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center

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May 26, 2023

I was pleasantly surprised by the turnaround time. The agent said that it'll be done within 2 hours; however, I don't think that I even waited an hour. More

by Anthony Amera Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
May 26, 2023

Taylor was very helpful and efficient in getting my Truck taken care of, great experience! Thank You! More

by mplabounty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Cassell
May 26, 2023

An hour to rotate 4 tires and remove a nail in one of the tires seems to be a bit too long. Expecially since I had a 2:15PM appointment. More

by bostewart47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Whitehouse
May 26, 2023

The rep did a good job of making sure I found the vehicle I wanted More

by recardo.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STRAVENSKY RAYMOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Greatly improved since the last visit. Taylor was friendly and kept me up to date.on what what happening. More

by MORGANATTWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
May 25, 2023

I wish they would’ve been able to provide a loaner vehicle as I had to spend several hundred dollars on a rental vehicle so I can get my family back-and-forth while they worked on my vehicle. They mad More

by elliottwaterbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2023

Not a fan of the first come, first served approach with oil changes. Appoinments are easier for me to schedule around. More

by JBARRY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 23, 2023

My experience with Gainesville Chrysler Dodge Jeep Ram has been amazing. Logan and Shawn were super helpful and very quick in diagnosing the issues with my jeep and even had it fixed within one day. I do More

by RACHAELRYAN111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STRAVENSKY RAYMOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Whitehouse
May 23, 2023

I was there to get an oil change in my TRX. Kristan exceeded my expectations.... as usual :) THANK you, Kelly Ciccone More

by Anitacpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW ALTMANNSBERGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

This dealership is great but what makes it great is the employees. Especially the service writer named Phoenix. She is a genuine partner in the good name of the dealership. Please hand on to her ! More

by selliott1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoenix