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Gainesville Chrysler Dodge Jeep RAM - Service Center

Gainesville, FL

4.4
466 Reviews

466 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center

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June 11, 2023

Kristan was my service representative. She was very friendly, knowledgeable, and efficient. I liked her very much. More

by j.benitezrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystan
June 11, 2023

I have had to return 3 times for a service engine light that repeatedly comes on since my recent repair, I was asked to pay an additional diagnostic fee and it would be a month before the next available ap More

by Lavelle Whitfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristen
June 10, 2023

Good service—service promptly done—staff very knowledgeable friendly and up to date on service needed More

by lairdlorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Graham, Tina Whitehouse
June 10, 2023

You forgot to put 4/5 lug nuts on a tire + it could’ve been bad. Communication is also not the best. Thankfully I’m getting rid of this Jeep soon. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A. It was multiple
June 09, 2023

Staff was easy to work with and very efficient on replacing my radio in a timely manner. More

by fritzkal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
June 09, 2023

Kristan my service representative at Gainesville Dodge handled a difficult situation reasonably well. I will give them another chance to earn my business. More

by KENANDCINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan
June 07, 2023

Proud of what they do and it shows. Very helpful at passing information along. Friendly More

by GREENACRES128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan is my Service advisor, great person.
May 31, 2023

Service staff are always courteous. They also are respectful of the customer’s needs, time and efforts to satisfy them. More

by CLIFFSDUNAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan in service dept. James Brandt in sales.
May 27, 2023

Had to wait 2. 20 hours. Others waited 1 hr and came in after me. More

by ghiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department rep
May 27, 2023

Sales department especially Jim Bradt was very helpful through everything and worked with the service department as needed. More

by tjm2putt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW ALTMANNSBERGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Bradt
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